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We Collect & Analyse Reviews

iCarhireinsurance
Experiences & Reviews

iCarhireinsurance is a specialist insurer focused on excess and temporary cover for vehicle rentals such as cars, campervans and motorhomes. It offers short‑term products intended to reduce the hire‑company excess and is commonly used by drivers seeking an alternative to top‑up insurance when hiring vehicles.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 30d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviewers frequently describe quick, helpful claims handling and attentive telephone agents; many report claims processed and paid promptly.

Share
11%
Strong
💰

Value for money

Many reviewers say policies offer good value versus hire‑company top‑ups and competitive pricing; a few note recent price increases or unclear discounts.

Share
18%
Strong
⚡

User experience

Users commonly report easy online sign‑up, quick applications and straightforward renewals; some report issues viewing payment details in accounts.

Share
18%
Strong
🔧

Product quality

Comments describe the product as useful for excess cover and campervans, but the sample of direct product comments is small and limited.

Share
7%
Mixed
📞

Communication

Several reviewers praise phone support and renewal reminders; others report opaque pricing, discount confusion or difficulty cancelling policies.

Share
10%
Mixed
⭐

Overall experience

Most reviewers report positive overall experiences, long‑term use and successful claims; isolated complaints focus on cancellations and transparency.

Share
36%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

W
Weronika
trustpilot.com Sep 30, 2025

The best

I've been using this insurance for many years, and I've had to make two claims...

g
gabi holland
trustpilot.com Sep 30, 2025

Easy to deal with

Easy to deal with, good...

J
John
trustpilot.com Sep 30, 2025

Price was very reasonable and quick…

Price was very reasonab...

P
Peter Blake
trustpilot.com Sep 30, 2025

Good value for money

Good value for money. The website is easy to navigate and...

D
David
trustpilot.com Sep 30, 2025

Our experience

I have always used your insurance when travelling to Australia and found it competitive. There was quite a significant increase from 2023/4when I look...

L
Local drop off
trustpilot.com Sep 30, 2025

Excellent value

Excellent value and very easy to comp...

I
Ian mckay
trustpilot.com Sep 30, 2025

Great product touch wood never had to…

Great product touch wood never had to use it, but when you log on to your account can’t check your card linked to the account and...

B
Brian Gibson
trustpilot.com Sep 30, 2025

Your agent on the phone was very…

Your agent on the ph...

r
robert williams
trustpilot.com Sep 30, 2025

Superb company

Great company, they deliver what they say. Al...

K
KF
trustpilot.com Sep 30, 2025

A really useful service that has saved…

A really useful service that has saved me a lot of money on car h...

M
Mr Potter
trustpilot.com Sep 30, 2025

Temporary excess insurance

Easy to set up and much the che...

c
customer
trustpilot.com Sep 30, 2025

I found out didn’t need this insurance…

I found out didn’t need this insur...

M
Mr Jim Kirkby
trustpilot.com Sep 30, 2025

All good

...

K
Kingfisher
trustpilot.com Sep 30, 2025

Option of delaying renewal

...

r
rodney westhead
trustpilot.com Sep 30, 2025

Very Good++++++++

...

G
Gary D
trustpilot.com Sep 30, 2025

Satisfied customer

Competitive prices. Easy to renew....

C
Carole-Ann
trustpilot.com Sep 30, 2025

It was very easy to set up my new an…

It was very easy to se...

R
Rob
trustpilot.com Sep 30, 2025

Great value…

Much better value than paying car hire companies top up insurance. On the one occa...

J
Jean Symonds
trustpilot.com Sep 30, 2025

Easy to do and not to expensive and I will not get ripped off when I hire a car in spain or any other country.

Easy to do and not to expensive and i will not be over c...

L
Lesley Wilson
trustpilot.com Sep 30, 2025

I like the reminder to renew.

...

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Conclusion

Across the provided reviews, customers most often praise fast, helpful claims handling and accessible phone support, with several saying claims were paid promptly. Value is a recurring positive: many reviewers compare the policies favourably to hire‑company top‑ups and report savings. The online experience is frequently described as easy, with straightforward sign‑up and renewals, though a number of users report issues viewing linked payment details or cancelling a policy. If you are considering iCarhireinsurance, check cancellation processes and how payment details are displayed before purchase, and contact support directly about any discounts or pricing questions.