Reviews describe a fast, straightforward online purchase with clear prices and prompt document delivery. Many customers mention an easy sign-up and quick policy issue. Several highlight good value in quotes and renewals. A small number report mixed responses from support teams about premiums or payment problems.
Examples from available reviews (May 2022 – Mar 2026).
Signing up was very easy and trouble free.
“very easy trouble free process from start to finish”
They made it easy to get suitable, cost-effective shooting insurance.
“They made it very easy to get the right insurance for my shooting and cost effective.”
Premium credit staff were offhand and unhelpful about premium issues.
“very off handish and uninterested in any problem”
Telephone conversation was really helpful and professional.
“Really helpful and professional l with the telephone conversation”
Customers describe the frontline team as efficient and easy to work with. Many praise fast handling and knowledgeable phone advisers. Negative comments about staff tone are limited and mostly come up around billing or premium-credit discussions.
Reviews often point to competitive quotes and sensible pricing. Customers frequently say they got the cover they expected at a reasonable cost. The sample shows no broad concern about prices being too high.
Users repeatedly call the website intuitive, with a low-effort sign-up process. Several mention arranging cover quickly online and receiving documents straight away. A few add that the site works well for people who are less confident with technology.
Direct comments on the product’s reputation are rare here. One review describes the company as established and trustworthy. There is little direct discussion of policy terms or cover limits.
Phone support is often described as helpful and professional. Most negative remarks focus on chat replies and premium-credit staff, described as unhelpful or offhand. These issues appear, but not often.
Most reviews describe a smooth purchase, good value, and fast service. The few negative experiences mainly relate to billing or certain support channels. Overall feedback is positive, with occasional operational snags.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Website was straightforward, user-friendly and easier than others.
“your site was straight forward and user friendly”
The service was very easy to use and set up.
“So easy to use and set up”
Transaction was easy, clear and reasonably priced.
“very clear with what you are getting and very reasonably priced.”
Renewal was simple and the price competitive.
“Simple renewal process and competitive price.”
Everything was made very easy and sensibly priced.
“All made very easy, at a sensible price”
Process was quick and easy with a sensible price.
“Quick and easy process at a sensible price.”
Service was easy, affordable and good value.
“Easy affordable good value”
Reviewer did not need to claim but appreciated availability.
“they were there if needed”
Service was excellent, easy to follow and good value.
“Excellent service easy to follow great value”
Transaction was easy and provided value for money.
“Was an easy transaction and value for money”
Website was easy and price was okay.
“Easy site .ok price”
Quote was reasonable and signing up was easy.
“Quote was reasonable and signing up was easy.”
Ordering online was easy, informative and competitively priced.
“Ease of ordering online insurance.”
Signing up was very easy and trouble free.
“very easy trouble free process from start to finish”
Website was easy and process straightforward for reasonable shotgun insurance.
“straight forward process to obtain good shotgun insurance at a realistic price”
The service was fast and easy.
“Fast easy service”
They made it easy to get suitable, cost-effective shooting insurance.
“They made it very easy to get the right insurance for my shooting and cost effective.”
Arrangement online was easy and documents arrived quickly.
“Easy and simple to arrange online, documents sent through quickly.”
The process was easy and straightforward.
“Easy and straightforward”
Service was very easy and offered a good price.
“Very easy and good price”
Chat didn't answer coverage question, but phone advisor was helpful and sold cover.
“got through to someone who was very helpful”
Premium credit staff were offhand and unhelpful about premium issues.
“very off handish and uninterested in any problem”
Process was straightforward with no hidden surprises.
“No hidden surprises easy and straight forward.”
Reviewer describes the company as good and well known.
“A good well known company”
Service was very fast and ideal.
“Very fast service.”
Online process was extremely easy and pricing was clear.
“could not be easier.”
Website is easy to use even for an ageing technophobe.
“Easy web site to use for an ageing technophobe.”
Telephone conversation was really helpful and professional.
“Really helpful and professional l with the telephone conversation”
Website was easy to navigate and prices were good.
“Website easy to navigate prices very good”
Quotations and purchase were fast and easy; prices competitive.
“Prices seemed very competitive and met my shooting needs.”
Arranging the insurance was easy.
“Easy to arrange”
Company was easy to deal with.
“Easy to deal with”
Service was easy to use, straightforward and good value.
“Easy to use & straight forward & good value”
Application was easy to complete with no fuss.
“Easy to complete application. No fuss no hassle”
Reviewer found it quick, easy and good value for money.
“Quick, easy and value for money.”
Reviewer had used the cover before and it suited their needs.
“thought it was just what I need”
Reviewer found the process easy and expressed thanks.
“Easy, thanks”
The service was cheap and quick.
“Cheap and quick”
Getting a quote was easy and offered good value.
“Was very easy to get quote snd great price good value”
Reviewer says policies offer decent value and quick approvals.
“Decent value and easily approvals in Quick time.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gunplan provides insurance through an online quote-and-buy platform. It sends policy documents electronically and takes common online payment methods. Customers can call a UK-based support team with policy questions. Gunplan also posts product details and policy terms on its public website so people can compare cover and costs.