Reviews describe a fast, straightforward online purchase with clear prices and prompt document delivery. Many customers mention an easy sign-up and quick policy issue. Several highlight good value in quotes and renewals. A small number report mixed responses from support teams about premiums or payment problems.
Examples from available reviews (May 2022 – Mar 2026).
Signing up was very easy and trouble free.
“very easy trouble free process from start to finish”
They made it easy to get suitable, cost-effective shooting insurance.
“They made it very easy to get the right insurance for my shooting and cost effective.”
Premium credit staff were offhand and unhelpful about premium issues.
“very off handish and uninterested in any problem”
Telephone conversation was really helpful and professional.
“Really helpful and professional l with the telephone conversation”
Customers describe the frontline team as efficient and easy to work with. Many praise fast handling and knowledgeable phone advisers. Negative comments about staff tone are limited and mostly come up around billing or premium-credit discussions.
Reviews often point to competitive quotes and sensible pricing. Customers frequently say they got the cover they expected at a reasonable cost. The sample shows no broad concern about prices being too high.
Users repeatedly call the website intuitive, with a low-effort sign-up process. Several mention arranging cover quickly online and receiving documents straight away. A few add that the site works well for people who are less confident with technology.
Direct comments on the product’s reputation are rare here. One review describes the company as established and trustworthy. There is little direct discussion of policy terms or cover limits.
Phone support is often described as helpful and professional. Most negative remarks focus on chat replies and premium-credit staff, described as unhelpful or offhand. These issues appear, but not often.
Most reviews describe a smooth purchase, good value, and fast service. The few negative experiences mainly relate to billing or certain support channels. Overall feedback is positive, with occasional operational snags.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently purchased Gunplan's Shooting & Gun Insurance and I couldn't be more pleased with the experience. Not only was it easy to get a quick quote, but the 35% discount made it very affordable.
The insurance provides coverage for liability and personal accident, which is so important when you're dealing with firearms. Knowing that I am protected gives me peace of mind every time I go out shooting.
What impressed me most about Gunplan was their customer service. Every representative I spoke with was knowledgeable about their product and seemed genuinely interested in helping me find the right coverage for my needs. They answered all of my questions clearly and never rushed me off the phone.
Overall, my experience with Gunplan has been excellent from start to finish. The quality of their product coupled with exceptional customer service make them stand out above other insurers in this field.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gunplan provides insurance through an online quote-and-buy platform. It sends policy documents electronically and takes common online payment methods. Customers can call a UK-based support team with policy questions. Gunplan also posts product details and policy terms on its public website so people can compare cover and costs.