Customers often praise fast dispatch, careful packaging, and a broad range of wines and spirits. Many mention competitive prices and regular promotions. A clear group of negative reviews reports late or missing deliveries, wrong items, and refund requests that were not resolved. The feedback splits sharply between many five-star experiences and a set of one-star complaints about fulfilment and communication.
Examples from available reviews (Jan 2023 – Mar 2026).
Fantastic product range, fast safe delivery and excellent communication.
“Fantastic range of products, fast and safe delivery.”
Excellent selection of wines and reasonably priced too.
“Excellent selection of wines and reasonably priced too.”
Incorrect quantity delivered and poor customer service handling returns and refunds.
“Advertised the wrong amount of bottles for the order”
Bought bottles that never arrived; refund claimed but not received and no responses.
“For me this page is a scam...”
Many reviews mention quick dispatch and bottles arriving well protected. Some customers describe helpful, personal support for tricky deliveries and reasonable shipping times for overseas orders. A smaller group reports incorrect quantities, wrong items, and longer fulfilment delays.
Reviewers often point to competitive pricing, weekly deals, and good value on well-known labels. Some highlight very low prices as a reason to buy again. One reviewer urged caution because the prices seemed unusually low.
Customers describe a simple ordering process, clear tracking, and timely courier updates. Several praise the easy checkout and say they have ordered repeatedly. A minority report missed delivery windows and weak follow-up that interrupted the buying process.
Many buyers say the bottles matched or exceeded the descriptions and arrived in good condition. Reviews repeatedly call the packaging protective for glassware. One isolated claim involves non-wine merchandise and appears to be a rare occurrence.
Many reviews praise quick, polite, and proactive customer-service replies when deliveries run late. A separate set of complaints describes emails going unanswered, messages being ignored, and refunds not being resolved. The feedback includes both many positive interactions and several serious non-responses.
High-rated reviews focus on the range, pricing, and reliable delivery. Low-rated reviews centre on missing orders, incorrect fulfilment, and refunds that were not resolved. The mix of strong recommendations and severe complaints creates a clear split in customer outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Prices seemed too good to be true but the wine arrived quickly.
“Thought some of the prices seemed too good to be true”
Reviewer describes the Pinot as perfect.
“Perfect Pinot 🍷🍷🍷🍷”
Weekly offers on well known wines at incredible prices.
“Great weekly offers on some well known wines at incredible prices”
Order arrived quickly, well packaged and the wine exceeded the description.
“my order arrived super quickly, well packaged”
Reviewer found Georgian wine online at a great price.
“Great price to by Georgian wine online”
Excellent prices and reviewer intends to return.
“Excellent prices, I will be back”
Reviewer is happy with everything and satisfied overall.
“Great. Happy with everything”
Reviewer praises supurb selection and unbeatable prices.
“supurb selection and unbeatable prices”
Lovely first experience and reviewer will recommend to friends.
“lovely first experience using Winebuyers”
Second order and reviewer is very impressed so far.
“second order from here now, very impressed so far”
Customer very happy with their purchase.
“Very happy with my purchase”
Reviewer praised both the wines and the prices.
“Great wines and great prices”
Customer happy with the wine received.
“Happy with my wine, thanks very much”
Customer received a lovely case of Malbec and thanked Winebuyers.
“Just received a lovely case of Malbec. Thank you winebuyers”
Reviewer praised the wine and the amazing prices.
“Great wine and amazing prices”
Order arrived quickly and customer was happy.
“Order arrived quickly, happy customer”
Reviewer praised the overall service provided.
“Great service all around”
Ordered a gin bottle which arrived a week after ordering.
“arrived a week after I placed the order”
First order went smoothly for the customer.
“First order with Winebuyers, everything went smoothly”
Reviewer reported good prices, wide selection and next-day dispatch.
“my order was dispatched the next day and I received it a few days later”
Winebuyers is an incredible online wine marketplace and wine club that I recently discovered. As a busy wine enthusiast, it can be challenging to keep up with new releases and trends in the industry, but Winebuyers makes everything so much easier.
The website design is sleek and user-friendly, with a wide selection of reds, whites, champagnes, and spirits available for purchase. The best part about shopping on this site is that there's no markup on prices - you're buying directly from producers!
I was also impressed with the tasting notes provided for each product listed on the site; they were informative without being overwhelming or pretentious. Additionally, expert advice is readily available if you have any questions or concerns about what to buy.
What really stands out about Winebuyers though is their free membership wine club which helps members discover exclusive wines from around the world at discounted prices. This feature alone sets them apart from other online retailers.
Overall, my experience shopping at Winebuyers has been incredibly positive with its ease of use and competitive pricing structure alongside great service which helped me explore new wines effortlessly!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Winebuyers is an online retailer focused on wine and spirits. The site lists bottles by producer, region, and vintage, with product descriptions and tasting notes. It takes online orders and ships via courier to private and trade customers across European markets. Customers can pay securely online and track orders through standard courier services.