Reviews for Winebuyers in this set show a clear pattern: many customers praise the breadth of selection, straightforward ordering and timely courier updates. Numerous reviewers also highlight helpful, personalised service and reasonable pricing or membership discounts. At the same time several reviews report serious fulfilment issues — delayed or missing orders and unreturned refunds — and lack of response from the company in those cases. Consumers should weigh recent reviews about refunds and communication, check the seller’s stated delivery and refund policies, and consider ordering modest quantities initially while monitoring tracking and contact channels.
Examples from available reviews (Jan 2023 – Feb 2026).
Competitive pricing and a useful wine club enhanced my shopping experience.
“there's no markup on prices - you're buying directly from producers!”
Superb service and communication with swift delivery and lovely products.
“Superb service and communication, swift delivery.”
Order delayed; numerous emails ignored and no refund or resolution.
“I have emailed teh company 100's of times”
Bought bottles that never arrived; refund claimed but not received and no responses.
“For me this page is a scam...”
Most reviewers describe helpful, timely and personalised handling of orders and delivery; a small number report unresolved refunds and long delays.
Multiple reviewers report competitive pricing, reasonable prices and membership discounts, with no substantive price complaints in these reviews.
Reviewers commonly call the site easy to use and the ordering straightforward; several note clear packaging and smooth checkout experiences.
Many reviews highlight a broad selection and well‑conditioned deliveries; reviewers mention hard‑to‑find items and satisfactory packaging on arrival.
Frequent praise for courier updates and informative customer contact; however a minority cite no response to refund or delay enquiries.
Majority of reviewers report positive overall experiences driven by selection, delivery and service; a minority report serious fulfilment or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Received wrong item; customer service unhelpful but refund sought via payment service.
“Unfortunately, the item delivered was not what I ordered.”
First whisky purchase shipped quickly and arrived within days.
“A pleasant shopping experience.”
Delivery completed within four days; customer satisfied.
“Delivery within 4 days.”
Good offer and quick delivery; customer pleased.
“Great offer on some Whispering Angel and quick delivery.”
Prompt email response and order arrived safely within a week.
“I made a purchase and sent a follow up email which was responded to promptly.”
Incorrect quantity delivered and poor customer service handling returns and refunds.
“Advertised the wrong amount of bottles for the order”
Three bottles of rum arrived safely packaged and recipient happy.
“the rum arrived today safely packaged”
Delivery slower (about two weeks) but good service and communication.
“it took about two weeks to arrive”
Nice Argentine selection and quick customer service responses on delivery issue.
“quick responses from customer service on a delivery issue”
Great selection with quick delivery.
“Great selection and quick delivery”
Very good customer service and packaging with fast, polite responses.
“Very Good Customer Service AND Packaging.”
Delivered to Spain despite some lateness; customer gives five stars.
“I give them a five stars!”
Order delayed and poor communication; eventually arrived correctly and well packaged.
“it was very well packaged and exactly as ordered”
Order delayed by holidays/weather but support was helpful and bottles well packaged.
“The customer support team were very helpful”
Order not received within promised timeframe and vendor did not respond to messages.
“I've sent several emails and messages via Instagram, but I haven't received a response.”
Delivery was quick and customer is happy.
“Great,nice and quickly delivery”
Great tequila range and order arrived from Spain, slightly delayed but worth it.
“Great range of tequila”
No issues experienced and reviewer recommends the seller.
“No issues here, would recommend 👍🏼”
Whisky order dispatched quickly with complete tracking and timely delivery.
“Perfect experience.”
Reviewer states great selection and great service.
“great selection and great service”
Very satisfied; quick responses and prompt, accurate shipment.
“the customer service was top-notch.”
Reviewer claims the seller previously sold fake Ralph Lauren clothing.
“They sold fake Ralph Lauren clothing.”
Fantastic product range, fast safe delivery and excellent communication.
“Fantastic range of products, fast and safe delivery.”
Order arrived without stress; well packed and good email exchanges.
“Order packed well.”
Excellent selection of wines and reasonably priced too.
“Excellent selection of wines and reasonably priced too.”
Order delayed; numerous emails ignored and no refund or resolution.
“I have emailed teh company 100's of times”
Gift order arrived earlier than expected with regular courier updates.
“Simple to order and regular updates from courier.”
Personalised service arranging delivery around travel constraints and good value.
“Excellent personalised service”
Found a hard-to-find drink; delivery was reasonable and they'd order again.
“Delivery time was reasonable (given item was being shipped from Spain)”
Bought bottles that never arrived; refund claimed but not received and no responses.
“For me this page is a scam...”
Fabulous selection, easy ordering and quick delivery.
“Fabulous selection, easy order, quick delivery.”
Order delayed as advised; customer service provided great follow-up.
“The customer service was great during the follow up of my order.”
Superb service and communication with swift delivery and lovely products.
“Superb service and communication, swift delivery.”
Fantastic communication keeping customer informed at every stage of the order.
“fantastic communication throughout keeping me informed at every stage of the order.”
Easy to order and quick delivery; customer will use site again.
“Easy to order and quick delivery.”
Customer thanks; everything was perfect.
“Thanks, all perfect!”
All okay and shipment was fast.
“All ok. Fast shipment”
Product great and well priced; supplier delay resolved with prompt contact.
“They immediately contacted me to ask if I wanted the refund or wait”
Order arrived and was well packaged.
“It arrived and well packaged”
Very pleased with service; repeat customer and will order again.
“Very pleased with the service from winebuyers”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Winebuyers is an online wine retailer and marketplace offering wines, spirits and related products through a website and a membership programme. The platform lists product details and tasting notes, accepts consumer orders and arranges delivery to customers. People searching reviews typically want information about selection, pricing, delivery and after‑sales support.