Reviewers often like the range and say the beer offers good value. Delivery and fulfilment problems come up often, including late parcels and missing items. Many customers describe cans arriving dented, swollen, or leaking. Alongside these issues are reports of unauthorised or disputed charges, while others say deliveries were prompt and reliable.
Examples from available reviews (Jan 2021 – Feb 2026).
Leaking and badly dented cans; inadequate compensation offered for damaged case.
“Leaking cans. Dripping box covering my doorstep with beer.”
Unauthorised £27 charge for a shipment they did not request.
“I then woke up to £27 being taken out of my account for another shipment which I did not request.”
Case arrived quickly, was well priced, and offered good variety.
“My case of beer arrived quickly , well priced and a good variety of beer to try.”
Always speedy service; particularly likes the Alt Bier.
“Always a speedy service.”
Repeat complaints mention short orders, lost parcels, and refunds that customers had to chase. Several reviewers describe unauthorised or unexpected subscription charges and say they had to raise payment disputes. Some customers also say the compensation offered for damaged or missing items did not match the problem.
Many posts point to competitive prices on mixed cases and like the tasting notes. Some subscribers say the subscription still feels good value even when deliveries are slower. Praise for options such as gluten‑free cases sits alongside ongoing fulfilment concerns.
Comments on the website are rare, but include a checkout issue where voucher codes would not apply. A small number of reviews say they are unsure about allergy details for certain products. These points come up far less often than delivery and packaging complaints.
The most common theme is damaged deliveries: dented or leaking cans, swollen cans, and cartons arriving punctured. Others describe great-tasting beers when orders arrive intact, suggesting flavour gets praise when the condition is good. Reviews also mention cases arriving wrong or incomplete.
Many customers describe long delays and trouble reaching support via chat or phone. Several mention emails going unanswered and no proactive updates when deliveries ran late. A few also say they received unwanted marketing messages after order issues.
Reviews show a clear split: high marks for beer variety, and low marks tied to fulfilment and service problems. Outcomes vary widely—some orders arrive quickly and in good condition, while others end in disputes or replacements. Recommendations largely depend on whether delivery and support went smoothly.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Dented cans and poor packaging, combined with bad customer service.
“Dented cans, poor packaging, worse customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Flavourly is a UK online retailer and subscription service for curated craft beer cases. It sells mixed packs, single-bottle orders, and ongoing subscriptions, with choices by style and dietary needs. Product pages list brewery details and tasting notes to guide selection. Flavourly delivers across the UK, with orders, payments, and returns handled through its website and customer service.