Reviews Analysed
21
We Collect & Analyse Reviews
Chef Akila
Experiences & Reviews
Chef Akila is a food business specialising in Indian cuisine and prepared meals for home consumption. People researching Chef Akila typically look for information on taste, portion size, delivery reliability, packaging and reheating or cooking instructions. This summary compiles customer feedback on those practical aspects to support informed purchasing decisions.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
20d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Many customers report on-time or timely deliveries and well-packed orders; a minority mention late deliveries or occasional delays.
Share
Strong
12%
💰
Value for money
Portion sizes and pricing are often described as reasonable or good value, with single portions noted as generous by several reviewers.
Share
Strong
10%
⚡
User experience
Ordering and reheating are frequently described as straightforward; instructions and portioning are generally seen as easy to use by those who comment.
Share
Mixed
5%
🔧
Product quality
Taste, authenticity and packaging receive consistent praise from many reviewers; a small number report issues such as excessive salt or tough meat.
Share
Strong
36%
📞
Communication
Direct comments about communication are uncommon; one reviewer explicitly described a considerate liaison with the company.
Share
Mixed
2%
⭐
Overall experience
Most reviewers describe a positive overall experience and plan to reorder, though a few experienced unsatisfactory meals and discarded items.
Share
Strong
36%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Chicken Curry
"Just wanted to say that everything I have ordered from your restaurant has been amazing! Your food is always so good and it is a great place for good Indian food. The only thing that hasn't happened is making it in time. It's either 30 minutes late or an hour late, but I understand because you deliver locally. The delicious Chicken Curry tasted so good .But I am a bit disappointed with the delivery since we ordered it a day before and it didn't come until 11:30.It would be better if you can deliver the food faster on the next orders. Keep up the good job!
"
Slaiteen
Collected.reviews
Dec 03, 2021
Featured for: Notes delivery delay and food praise
Too salty
"While there are good things, for example tender chicken, every dish we have tr..."
Nancy Harrison
Trustpilot
Sep 30, 2025
Featured for: Explicit negative about excessive saltiness
Delicious, healthy meals, at a reasonable price
"It's wonderful to have healthy and delicious meals in the freezer for when you don't have time to prepare and cook a meal - and when you have a partne..."
Pam Gould
Trustpilot
Sep 30, 2025
Featured for: Mentions reasonable price and portions
Easy to order
"Easy to order. Quick..."
Valerie
Trustpilot
Sep 30, 2025
Featured for: Cites easy ordering and quick arrival
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Pragna
trustpilot.com
Sep 30, 2025
Quick and tasty meals
Their butter chicken tastes so good! Great to have in the freezer f...
A
Annette Holmes
trustpilot.com
Sep 30, 2025
I loved all the curry’s I picked…
I loved all the curry’s I picked especially butter chicken and the nu...
V
Vicky C.
trustpilot.com
Sep 30, 2025
Really tasty with an excellent…
Really tasty with an excellent vegetari...
C
Customer
trustpilot.com
Sep 30, 2025
The taste was amazing and so easy to…
The taste was amazin...
c
customer
trustpilot.com
Sep 30, 2025
Great food
Great food, arrived exactly when expected. Plenty in e...
d
diana gorman
trustpilot.com
Sep 30, 2025
Very impressive, wanting more
The food was very well packed and presented. As for the food it was delicious. I have eaten curries all my...
m
maureen
trustpilot.com
Sep 30, 2025
Delicious really superb value…
Delicious really superb valu...
M
Margaret Hibbard
trustpilot.com
Sep 30, 2025
Our first order
Our first order, completely vegetarian, arrived on the day requested, on time, and beautifully packed, still frozen hard. We chose our first curry tha...
A
Amutha Amudhan
trustpilot.com
Sep 30, 2025
Healthy and tasty. It's life saver for my daughter
Thank you for the tast...
D
Deborah Everitt
trustpilot.com
Sep 30, 2025
Great comforting food
...
M
Malcolm Greenhill
trustpilot.com
Sep 30, 2025
The best Indian food I have ever tasted…
The best Indian food I have ever tasted in the UK. I...
B
Bill Spliff
trustpilot.com
Sep 30, 2025
Excellent products
Excellent products, and cons...
J
James Martin
trustpilot.com
Sep 30, 2025
Really tasty
Really tasty! Single p...
c
customerSteve G
trustpilot.com
Sep 30, 2025
Good sized portions and great taste
Good sized portio...
V
Valerie
trustpilot.com
Sep 30, 2025
Easy to order
Easy to order. Quick...
S
Simon Watchorn
trustpilot.com
Sep 30, 2025
Happy bunny
Ive really enjoyed everything that ive bought.Its ve...
N
Nancy Harrison
trustpilot.com
Sep 30, 2025
Too salty
While there are good things, for example tender chicken, every dish we have tr...
I
Ingrid Mehta
trustpilot.com
Sep 30, 2025
Good quality non greasy food
Good quality non greasy food,...
P
Pam Gould
trustpilot.com
Sep 30, 2025
Delicious, healthy meals, at a reasonable price
It's wonderful to have healthy and delicious meals in the freezer for when you don't have time to prepare and cook a meal - and when you have a partne...
F
F BREWER
trustpilot.com
Sep 30, 2025
I didn't like any i tried two and found…
I didn't like any i tried two and found the chicken tough I have thrown 2 away and don't think I will en...
Conclusion
Customer feedback for Chef Akila strongly emphasises product quality: many reviewers praise taste, authenticity, packaging and portion size. Delivery and service are generally reported as reliable and timely, though a small number mention delayed orders. Value-for-money comments are largely positive, with several noting generous single portions and reasonable pricing. A minority of reviewers reported specific quality issues (notably salt level or tough chicken), so trying a single portion of a few different dishes before committing to larger orders may be prudent. Overall, reviews indicate frequent repeat orders and satisfied customers, balanced by isolated negative experiences worth noting.