Customer feedback for Chef Akila strongly emphasises product quality: many reviewers praise taste, authenticity, packaging and portion size. Delivery and service are generally reported as reliable and timely, though a small number mention delayed orders. Value-for-money comments are largely positive, with several noting generous single portions and reasonable pricing. A minority of reviewers reported specific quality issues (notably salt level or tough chicken), so trying a single portion of a few different dishes before committing to larger orders may be prudent. Overall, reviews indicate frequent repeat orders and satisfied customers, balanced by isolated negative experiences worth noting.
Examples from available reviews (Dec 2021 – Feb 2026).
Food was delicious but deliveries were frequently late despite advance ordering.
“I am a bit disappointed with the delivery”
Multiple dishes were excessively salty despite some tender chicken.
“every dish we have tried (chicken, prawn, vegan) has been very very very salty.”
Meals were healthy, convenient, well-portioned and reasonably priced.
“The portions are a good size, and the price is reasonable.”
Ordering was easy, arrival quick, and meals tasty.
“Easy to order. Quick arrival. Tasty meals”
Many customers report on-time or timely deliveries and well-packed orders; a minority mention late deliveries or occasional delays.
Portion sizes and pricing are often described as reasonable or good value, with single portions noted as generous by several reviewers.
Ordering and reheating are frequently described as straightforward; instructions and portioning are generally seen as easy to use by those who comment.
Taste, authenticity and packaging receive consistent praise from many reviewers; a small number report issues such as excessive salt or tough meat.
Direct comments about communication are uncommon; one reviewer explicitly described a considerate liaison with the company.
Most reviewers describe a positive overall experience and plan to reorder, though a few experienced unsatisfactory meals and discarded items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Just wanted to say that everything I have ordered from your restaurant has been amazing! Your food is always so good and it is a great place for good Indian food. The only thing that hasn't happened is making it in time. It's either 30 minutes late or an hour late, but I understand because you deliver locally. The delicious Chicken Curry tasted so good .But I am a bit disappointed with the delivery since we ordered it a day before and it didn't come until 11:30.It would be better if you can deliver the food faster on the next orders. Keep up the good job!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Chef Akila is a food business specialising in Indian cuisine and prepared meals for home consumption. People researching Chef Akila typically look for information on taste, portion size, delivery reliability, packaging and reheating or cooking instructions. This summary compiles customer feedback on those practical aspects to support informed purchasing decisions.