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31 Dover
Reviews & Experiences

Reviews are mixed but tilt positive overall: many customers praise fast or well‑managed delivery, clear communication and a broad selection of products. However, several detailed complaints describe orders that were delayed or never arrived and customers reporting no satisfactory refund or response. If you consider purchasing, confirm tracking availability, the returns and refund process, and use a payment method with buyer protection. Checking the seller’s verified contact details and public registration can help reduce risk before ordering.

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Overview & Key Metrics

Review count
20
Sources
trustpilot.com
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Mostly reliable delivery, careful packing and helpful personalised handling; a minority report failed deliveries and unresolved orders.

💰

Value for money

Few reviewers mention price; those who do report reasonable or good value, but the sample size is small and limited.

⚡

User experience

Ordering is generally described as simple with courier updates and smooth follow‑up; a few customers report long delays and poor resolution.

🔧

Product quality

Many customers note a wide selection and items arriving in good condition; one reviewer alleges counterfeit products.

📞

Communication

Frequent praise for proactive updates and responsive email exchanges; some reviews report no reply to refund or delay queries.

⭐

Overall experience

Most reviewers report a positive overall experience with selection, delivery and service; a small number describe unresolved refunds or non‑delivery.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

R
Robert MICHALSKI
trustpilot.com Sep 30, 2025

Reliable, Professional, and Customer-Focused - I am very satisfied with the entire experience and would gladly recommend to anyone seeking a reliable and trustworthy service. After sending my inqui...

A
Ashley Mason
trustpilot.com Sep 30, 2025

This page used to be called No3 collective. They sold fake Ralph La...

A
Andrew Pearson
trustpilot.com Sep 30, 2025

Couldn't Have Been Better! - Fantastic range of products, fast and safe delivery and exc...

C
Chris May
trustpilot.com Sep 30, 2025

Placed and order and everything came no stress. Order packed well. They used DPD who let me know beforehand...

g
golfer Weston-super-Mare
trustpilot.com Sep 30, 2025

Excellent selection of wines and reasonably priced too. Enjoyed my wine...

D
Danny
trustpilot.com Sep 30, 2025

Appalling behaviour - I ordered 36 bottles of wine through winebuyers and paid for them - I received an email telling me that the wine was delayed and I could get a refund...

C
Clare Jones
trustpilot.com Sep 30, 2025

Great experience - I had a great experience with Winebuyers. I ordered a gift for my brother and it arrived sooner than I thought it would considering is was...

D
DBScotland
trustpilot.com Sep 30, 2025

Excellent personalised service - arranging delivery...

M
Ms M
trustpilot.com Sep 30, 2025

Reliable service and good for hard-to-find drinks - I was happy to find something I love to drink aboard, but struggle to find back in the UK....

S
Sara R R
trustpilot.com Sep 30, 2025

For me this page is a scam... I bought some bottles in May that never arrived, three months after changing my email with them they told me they had re...

S
Simon
trustpilot.com Sep 30, 2025

Fabulous selection, easy order, quick deliv...

D
David
trustpilot.com Sep 30, 2025

The order arrived perfectly - It had some delay, previously advised by the supplier and accepted by my side because of lack...

S
Safaa
trustpilot.com Sep 30, 2025

Superb, great experience - Superb service and communication, swift delivery. Lovely...

M
MG
trustpilot.com Sep 30, 2025

Excellent company, fantastic communication throughout keeping me infor...

M
Miss Audrey Craig
trustpilot.com Sep 30, 2025

Easy to order and quick delivery...

c
customer
trustpilot.com Sep 30, 2025

Thanks - ...

c
customer
trustpilot.com Sep 30, 2025

All ok - ...

J
José Gómez
trustpilot.com Sep 30, 2025

Great shopping experience - Great product at an amazing price point. A bit delayed due to the supplier but nothing crazy. They i...

c
customers lyons
trustpilot.com Sep 30, 2025

It arrived and well packaged - ...

e
elizabeth wilde
trustpilot.com Sep 30, 2025

Very pleased with the service from winebuyers for my mother who is part...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About 31 Dover

31 Dover is the company name consumers are searching for. Before buying, verify the seller’s official website, trading name and contact details. Check public company registers, the retailer’s published delivery and refund policy, and accepted payment methods. Confirm whether purchases include tracking and buyer protection to reduce payment and delivery risk.