Reviewers often say VITL leaves them with more energy, better sleep, and fewer colds. Many like the personalised daily packs and say ordering is straightforward. Fast delivery and responsive staff come up repeatedly. A small number of reviews question the testing approach and how dose formulas are explained.
Examples from available reviews (Dec 2021 – Feb 2026).
High-quality personalised vitamins made a noticeable difference; monthly delivery and great customer service.
“Excellent quality vitamins that really have made such a difference.”
Delivery is quick and they are happy with their order.
“Great delivery is quick happy with my order”
DNA test disappointed them and customer service was patronising and dismissive.
“I feel completely scammed by Vitl.”
Tailored doses come from a formula, not blood tests, and vitamin D3 seems low.
“The tailored amounts are derived from a formula NOT. a blood test.”
Customers repeatedly mention fast delivery and quick fixes when shipments go wrong. Several reviews single out a staff member, Lika, for hands-on support and problem-solving. Others point to flexible subscription management.
Several reviewers say the subscription costs less than buying typical supplements in shops. One reviewer said the service was not financially sustainable, despite liking the personalised mix. Value comments focus on subscription savings and perceived improvements in nutrition.
Many users say they feel better within a few weeks, especially more energy, improved sleep, and fewer colds. Long-term customers describe ongoing benefits and fewer illnesses over months or years. People also highlight the convenience of daily packs and a clear health questionnaire.
Most feedback describes the personalised blends as high quality and effective when taken consistently. A few reviews question the testing and how formulas are shared, including disappointment with a DNA test and the claim that tailored doses come from a formula rather than blood results; one user flagged low vitamin D3.
Many reviews describe support as helpful, responsive, and ready to arrange refunds or connect customers with nutritionists. Several mention quick, polite replies on account or delivery problems. One review says staff communication felt patronising in connection with a DNA test.
Most reviews reflect strong satisfaction with product results and reliable service. A small group of low ratings stands out, focused on testing processes and how dose choices are explained. Overall, the tone is strongly positive with a few pointed criticisms.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I wish I discovered VITL Immune Support capsules early enough. I have used so much on other immune boosters without results. It is two months now and I can already feel the change. It has been cold and rainy and the flu has not weighed me down like it has always done. Instead, I felt better and strengthened. For the two orders, the delivery has been made on time, great packaging and the prices are better than all other places. Because of their reliability, efficiency and customer oriented services, I have registered for the monthly subscription. I would recommend this to everyone with issues to do with the immune system. I already ordered 2 more as gifts for family members.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
VITL is a UK health company that makes personalised vitamins and supplements. Customers fill out an online health questionnaire and receive customised daily dose packs. VITL runs a subscription delivery service and also offers nutritionist support and lab testing, including blood or DNA tests. Supplements arrive as daily blister packs and single-dose strips designed for everyday use.