Reviewers often say VITL leaves them with more energy, better sleep, and fewer colds. Many like the personalised daily packs and say ordering is straightforward. Fast delivery and responsive staff come up repeatedly. A small number of reviews question the testing approach and how dose formulas are explained.
Examples from available reviews (Dec 2021 – Feb 2026).
High-quality personalised vitamins made a noticeable difference; monthly delivery and great customer service.
“Excellent quality vitamins that really have made such a difference.”
Delivery is quick and they are happy with their order.
“Great delivery is quick happy with my order”
DNA test disappointed them and customer service was patronising and dismissive.
“I feel completely scammed by Vitl.”
Tailored doses come from a formula, not blood tests, and vitamin D3 seems low.
“The tailored amounts are derived from a formula NOT. a blood test.”
Customers repeatedly mention fast delivery and quick fixes when shipments go wrong. Several reviews single out a staff member, Lika, for hands-on support and problem-solving. Others point to flexible subscription management.
Several reviewers say the subscription costs less than buying typical supplements in shops. One reviewer said the service was not financially sustainable, despite liking the personalised mix. Value comments focus on subscription savings and perceived improvements in nutrition.
Many users say they feel better within a few weeks, especially more energy, improved sleep, and fewer colds. Long-term customers describe ongoing benefits and fewer illnesses over months or years. People also highlight the convenience of daily packs and a clear health questionnaire.
Most feedback describes the personalised blends as high quality and effective when taken consistently. A few reviews question the testing and how formulas are shared, including disappointment with a DNA test and the claim that tailored doses come from a formula rather than blood results; one user flagged low vitamin D3.
Many reviews describe support as helpful, responsive, and ready to arrange refunds or connect customers with nutritionists. Several mention quick, polite replies on account or delivery problems. One review says staff communication felt patronising in connection with a DNA test.
Most reviews reflect strong satisfaction with product results and reliable service. A small group of low ratings stands out, focused on testing processes and how dose choices are explained. Overall, the tone is strongly positive with a few pointed criticisms.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Personalised daily strips are convenient for travel and have satisfying packaging.
“Detailed vitamins that are personalised to you.”
High-quality personalised vitamins made a noticeable difference; monthly delivery and great customer service.
“Excellent quality vitamins that really have made such a difference.”
Very high-quality personalised products with excellent customer service and communication.
“Very high quality personalised product.”
Regular use produces noticeable health benefits; stopping causes symptoms to return.
“I really notice the difference when I’m taking these vitamins regularly.”
Loved design and personalised mix from a trial, but not financially sustainable.
“The quiz was helpful, and gave me a personalised mix.”
Felt much better within weeks; ordering was easy and delivery speedy.
“Started to take these just a few weeks ago and oh my goodness I feel so much better!”
They report it changed their life and helped health, immunity and sleep.
“Changed my life and it always feels better that I’m not taking supplements that help towards my health, immune system and sleep.”
Reviewer states they love VITL.
“I love vitl!”
Support is lovely and tailored vitamins help meet their health goals.
“Customer support is really lovely and the vitamins work really well!”
Delivery is quick and they are happy with their order.
“Great delivery is quick happy with my order”
They consider VITL fantastic and would recommend it to friends.
“Vitl is a fantastic company”
Excellent customer service and vitamins produced noticeable differences within weeks.
“The vitamins are great and noticeable difference within a few weeks.”
They've taken VITL daily for a year and have hardly been ill.
“I’ve now been taking VITL every day for a year and have hardly been in ill.”
A missed delivery was resolved quickly and without fuss by Vitl.
“it was resolved very quickly no questions asked. Very grateful to Lika!”
Service and range of health products are amazing and helpful.
“Amazing service and range of health goods that actuly help!”
Long-term personalised vitamins reduced illness frequency and are regularly reviewed.
“since I have been taking Vitl vitamins (I think 4-5 years) I experience illness very rarely”
Since taking these they've avoided colds and received quick deliveries and extras.
“I've been sailing past all the colds and viruses around me since taking these!”
Personalised vitamins improved tiredness and immunity; questionnaire and service are helpful.
“they’ve really helped with my overall heath - particularly with tiredness and immunity.”
Customer service quickly fixed their discount issue and arranged a refund.
“Really helpful and quick customer service from Lika when I had an issue with a discount code”
Subscription offers reasonable prices and better nutritional values than shop-bought supplements.
“Their prices are very reasonable, especially with a subscription”
Personalised vitamins delivered reliably with free recycling for blister strips.
“personalised daily vitamins for well over a year, reliably and punctually.”
DNA test disappointed them and customer service was patronising and dismissive.
“I feel completely scammed by Vitl.”
Customer service is consistently very helpful with account problems.
“the customer service to be very helpful”
The service is easy to use with fast delivery.
“So easy to use.”
Questionnaire and packaging are easy to understand and made them feel fantastic.
“Easy to understand, good health questionnaire to understand what I'm focusing on.”
Personalised questionnaire led to vitamins that improved fatigue and mood within weeks.
“after about 3 weeks of taking my vitl vitamins I started to notice that symptoms such as fatigue & low mood were improving.”
Felt more energetic and sleeping better after almost two weeks.
“I already feel the change after almost 2 weeks”
Health quiz and subscription are convenient; packaging and customer service are quick.
“Health quiz seems good and there are options to choose your health priorities.”
Long-term customer praises top-tier customer service and excellent vitamins.
“customer service is top tier”
Staff member Lika resolved their shipment smoothly and they recommend the company.
“I had the pleasure of having my shipment sorted out by Lika at Vitl.”
Ordering from VITL is easy and straightforward for customers.
“EASY TO ORDER”
Flexible subscription and responsive customer service over two years.
“absolutely love how agile the subscription is”
Good communication and their probiotic helped replace prescription stomach medication.
“Vitl is a great company for communication and flexibility.”
Monthly deliveries arrive reliably and they feel great.
“Get my vitamins every month no problem and feeling gold”
Website and products are clear and easy to use with fast delivery.
“easy to pause or cancel”
Daily dosage packs make supplementation easier and improved energy and clarity.
“Love the daily dosage packs, makes life so much easier!”
Service is very prompt and the product is good.
“Very prompt service fr this company (unusual in this day and age) and good product”
Lika responded quickly, consulted a nutritionist and suggested an alternative.
“Lika communicated quickly, discussed my issue with their nutritionist”
Monthly deliveries and good customer service left them feeling much better.
“Have got my vitamins sorted now, delivered monthly and feeling loads better.”
Tailored doses come from a formula, not blood tests, and vitamin D3 seems low.
“The tailored amounts are derived from a formula NOT. a blood test.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
VITL is a UK health company that makes personalised vitamins and supplements. Customers fill out an online health questionnaire and receive customised daily dose packs. VITL runs a subscription delivery service and also offers nutritionist support and lab testing, including blood or DNA tests. Supplements arrive as daily blister packs and single-dose strips designed for everyday use.