Reviewers repeatedly mention quick ordering, fast prescribing, and dependable next-day delivery. Many appreciate the simple online process and the ability to get clinical advice by phone. A small number report delivery failures, privacy worries, and return labels showing unwanted details. Ratings include many five-star reviews alongside a few isolated low scores.
Examples from available reviews (Dec 2021 – Feb 2026).
Support team was extremely helpful and despatch was very quick.
“Extremely helpful support team and super quick despatch times.”
Order processed promptly and meds arrived next day with cold packaging.
“meds arrived next day very carefully wrapped with ice to keep them cold.”
Packing arrived quickly in discreet packaging and reviewer called company amazing.
“My packing came in quick time and discreet packaging amazing company”
Medication improved erectile dysfunction but the security of customer data is inadequate.
“Clear wording of the new password is emailed to me!”
Customers often point to fast processing, next-day dispatch, and correct orders. Reordering and packaging also get regular praise. Complaints are uncommon, but include one unresolved failed delivery and one low-rated incident.
Only a handful of reviews mention price, and those describe it as reasonable with plans to buy again. These comments usually come alongside praise for quick shipping. No ongoing pricing concerns appear in the sample.
Reviewers describe an easy online journey and quick clinical assessments. Several mention the convenience for busy schedules and simple repeat ordering. A few report minor app confusion that was cleared up by calling support.
Several reviewers say the medicines arrived as ordered and worked as expected. Some also note careful packaging and temperature control for sensitive items. This set shows no repeated reports of faulty products.
Many customers highlight quick, professional replies and phone access to clinicians or dietitians. A small number mention gaps: one got no follow-up after a courier failure, and another asked for the company name to be removed from return labels. One entry raises a data security concern about how a password was delivered.
Many five-star reviews describe an efficient, trustworthy service and repeat purchases. Most comments focus on speed, accuracy, and helpful support. A few low scores stand out against the typical positive experience.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I've had erectile dysfunction for quite some time, and despite my several trips to various hospitals, I've seen no improvement in my condition.
when I ordered Sildenafil from Health Express.
My jaw dropped when I saw the results in just a week.
However, I'm only going to give them a 4 out of 5 stars because there is no protection for the information that they collect from their customers.
There is a lot of medical information and other sensitive data on Health Express, which makes it potentially dangerous.
My password has been changed.
Clear wording of the new password is emailed to me!
This came as a complete surprise to me.
As a health care provider, they obviously don't take network security, reliability, and confidentiality carefully properly.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
HealthExpress runs an online pharmacy service in the UK. It offers online clinical assessments and provides prescriptions when clinicians consider them appropriate. Customers can buy prescription and non-prescription medicines on the website for home delivery. The service uses web forms and clinician review to support prescribing and order fulfilment.