Reviews show a clear pattern: while some customers report good products and helpful named staff, a majority describe issues with delivery, expired or damaged items and unresponsive support. Before ordering, check stock and delivery options, confirm expiry dates where possible and keep order documentation and images. If communication fails, consumers may need to escalate via their payment provider or request a chargeback for unresolved losses. Consider testing small or sample orders first and weigh the risk if reliable delivery and aftercare are important to you.
Examples from available reviews (May 2022 – Feb 2026).
Smooth, affordable shopping with prompt delivery and secure packaging.
“The website was easy to navigate and had a wide range of products at reasonable prices.”
Excellent products with fast delivery and first-class service.
“The products are excellent with fast reliable delivery”
Product ingredients and amino acid claims appear misleading compared with label.
“There is no mention whatsoever of Whey Protein Concentrate or Micellar Casein”
Order never arrived and the company ignored contact attempts.
“Order never arrived, contacted company and have just been ignored.”
Most reviews describe post-sale failures: delayed or missing deliveries, refunds or order changes without clear notice and many unresolved service complaints; a few praise prompt staff help.
A minority praise competitive prices and sample sizes, but several customers say deals lose value when orders are delayed, incorrect or arrive out of date.
Some users find the website easy to use, but many report account, subscription and ordering issues, failed chats and long dispatch or delivery delays.
Numerous complaints about out-of-date, damaged or incorrectly labelled products and missing items; a small number of reviews report acceptable taste and intact deliveries.
Frequent reports of unresponsive customer channels: live chat, email and phone often fail or bounce; a few reviewers single out named agents who helped.
Overall sentiment in these reviews leans negative, driven by unresolved orders, delivery failures and poor communication, though some customers report satisfactory purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Warrior protein bars delivered on time and taste delicious.
“the warrior protein bars are the best I've tasted.”
Bought sale items at great prices and received quick delivery.
“they were a great price.”
Good supplements, great pricing and super-fast delivery.
“Good supplements, great pricing, super fast delivery”
Protein mixes well; occasional lid issues caused spillage.
“Very good protein. Mixes well with milk and water”
Reviewer reports the protein shake was great.
“Great protein shake”
Reviewer states the product is good quality.
“Good Quality”
Reviewer is very pleased with their purchase.
“Very pleased”
Reviewer states the company was doing well previously.
“This company was doing well”
Protein bars were almost a year out of date and uneatable.
“I expected the protein bars to be out 9f date date”
Good quality products, fast delivery, and helpful for protein targets.
“Good quality product, fast delivery, well packaged, and great prices too!”
Good service but high prices lead to waiting for offers.
“5* service, 4* prices.”
Great product and price with quick delivery and discounts.
“Great product, great price, Amazing discounts,all with quick delivery”
Very good product with fast delivery.
“very good. fast delivery 10/10”
Longtime user; products and delivery have consistently been on point.
“I've been using BBW for many years; the products and their delivery have always been on point.”
Protein was almost tasteless when mixed; delivery was fast.
“When diluted with the recommended amount of water it's almost tasteless.”
Banana-flavoured product tasted good and delivered within three days.
“Quick delivery within 3 days 👍”
Excellent service with consistently good quality and value over years.
“Excellent service Always good quality goods and good value”
Prompt service with excellent product quality and pricing.
“Good, prompt service, excellent product and price.”
Arrivals are timely and deals are good; no issues reported.
“Fantastic company and great deals arrives when it says iv never any issue With this company”
Consistently great prices and fast delivery; never disappointed.
“Always great prices and fast delivery! Never disappointed.”
They sold nearly expired protein bars and refused a refund.
“They sell close to expire date products.”
Excellent products with fast delivery and first-class service.
“The products are excellent with fast reliable delivery”
Issue was sorted out straight away by customer service.
“Amazing customer service from Tom”
Received out-of-date bars and customer contact channels failed.
“Order arrived &bars were out of date.”
Order refunded without notification and the email bounced back.
“my email was returned to sender.”
Found the banana protein disgusting compared to other flavours.
“Ordered the Banana Protein 4KG which in my opinion was disgusting.”
Parcel went missing and customer service provided no help.
“My parcel goes missing.”
Orders via EVRi didn't arrive and customer service was absent.
“Scan company orders never turn up via EVRi”
No stock available and web chat couldn't answer stock queries.
“They have no stock.”
Multiple delivery and fulfilment errors with poor resolution offered.
“with an out of date protein bar included.”
Paid parcel hasn't arrived and company gave no refund or communication.
“Parcel of £53 still has not turned up.”
Paid next-day delivery but order didn't arrive and support was unhelpful.
“It is now Friday and I am still waiting for the order.”
Two tubs arrived with lids off and protein powder spilled everywhere.
“there was protein powder everywhere.”
Received out-of-date products and couldn't get any response.
“Out of date produce sent.”
Protein bars delivered out of date and company ignored contact attempts.
“One box out of date by two months”
Product ingredients and amino acid claims appear misleading compared with label.
“There is no mention whatsoever of Whey Protein Concentrate or Micellar Casein”
Order never arrived and the company ignored contact attempts.
“Order never arrived, contacted company and have just been ignored.”
Many paid items were missing and customer contact methods failed.
“half the items I paid for were missing from the parcel.”
Account deleted after purchase and email/chat support didn't work.
“My account was deleted after I purchased the annual delivery subscription.”
Longtime customer but multiple contact channels now fail and get ignored.
“Web chat doesn’t work, ignored.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bodybuilding Warehouse is a UK-based online retailer specialising in sports nutrition and fitness supplements, including protein powders, bars, creatine, shakers and bulk-size products. Consumers researching Bodybuilding Warehouse reviews typically look for information on product authenticity, expiry management, delivery and returns, customer service responsiveness and stock availability. This summary is intended to help shoppers evaluate common experience patterns for orders, communications and product quality from the retailer.