Reviews Analysed
21
We Collect & Analyse Reviews
My Tyres
Experiences & Reviews
My Tyres is an online tyre retailer that sells tyres, wheels, rims and related car accessories via a web platform serving UK and European customers. The site lists summer, winter and all-season tyres, offers online ordering and options to deliver to local fitting stations or carriers. Consumers researching My Tyres typically look for product range, delivery and fitting options, pricing and customer support information.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
15d
Overall Rating
1.2
Our Analysis
🎯
Service quality
Most reviewers describe slow or split deliveries, repeated order delays and unreliable fulfilment; one reviewer noted an easy local fitting delivery.
Share
Weak
27%
💰
Value for money
Several reviewers highlighted competitive tyre prices and low delivery charges, though some said savings were offset by delays or extra costs.
Share
Strong
7%
⚡
User experience
Multiple reviewers reported website and payment issues, mandatory cookies/VPN problems and unsatisfactory automated chat/IVR interactions.
Share
Weak
14%
🔧
Product quality
Very few comments addressed tyre quality; one reviewer stated the product matched their request despite wider service problems.
Share
Mixed
1%
📞
Communication
Widespread reports of poor communication: unhelpful or slow responses, ineffective tracking information and difficulty reaching human agents.
Share
Weak
23%
⭐
Overall experience
Overall impression in these reviews is negative, driven by delivery delays, refund and billing disputes and poor customer support.
Share
Weak
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 – September 2025).
Excellent Tyre Shopping Experience at MyTyres.co.uk
"I recently purchased a set of tyres from mytyres.co.uk and I must say, it was an excellent experience. The website was easy to navigate and offered a great selection of tyres in varying sizes for all types of vehicles. What's more, the prices were unbeatable - they truly live up to their name as a dealer for affordable car tyres. The ordering process was smooth and hassle-free, and I appreciated the fast delivery to a local fitting station near me. This made it extremely convenient for me to get my new tyres fitted without having to travel far. Apart from just selling tyres, mytyres.co.uk also offers other products such as rims, complete wheels, oils, car parts and accessories - everything you could need for your vehicle! And with their range of summer, winter and all season tyres available online at competitive prices, there is something on offer that will suit everyone's budget. Overall, I am thoroughly satisfied with my purchase from mytyres.co.uk. Great service at great prices - what more could you ask for? Highly recommend this site to anyone who needs affordable yet high-quality maintenance solutions"
Brandt Blick
Collected.reviews
Jun 29, 2022
Featured for: positive on price and website
I have ordered a set of four tyres that…
"I have ordered a set of four tyres that were stated as "in stock". The order confirmation was already split into two orders - three tyres on back orde..."
Stephan
Trustpilot
Sep 30, 2025
Featured for: detailed delays and poor communication
The product was what I requested but...
"The product was what I requested, however, no customer service, nobody answers the phone, online you get a chat bot, they advertise as the fastest del..."
Ciprian Moales
Trustpilot
Sep 30, 2025
Featured for: product ok but service poor
Absolute SCAMMERS
"Absolute SCAMMERS. I bought and paid for tyres. After going back and forth with them they sent them out to me eventually. Now, 6 MONTHS LATER they are..."
Jaraad
Trustpilot
Sep 30, 2025
Featured for: billing dispute and threats
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Peter
trustpilot.com
Sep 30, 2025
I fully agree with the first paragraph of the summary
- while the second paragraph just shows why people fall for the first. I ordered tyres incl. delivery and payment upfront - but received the tyres onl...
S
Sylwester Baran
trustpilot.com
Sep 30, 2025
No recommended warning
I ordered tyres from MyTyres because their website stated delivery within 5 working days. In reality, I waited nearly a month. The tyres were shipped...
J
Jaraad
trustpilot.com
Sep 30, 2025
Absolute SCAMMERS
Absolute SCAMMERS. I bought and paid for tyres. After going back and forth with them they sent them out to me eventually. Now, 6 MONTHS LATER they are...
S
Stephan
trustpilot.com
Sep 30, 2025
I have ordered a set of four tyres that…
I have ordered a set of four tyres that were stated as "in stock". The order confirmation was already split into two orders - three tyres on back orde...
J
John Harrison
trustpilot.com
Sep 30, 2025
Zero stars if possible.
I have use MyTyres in the past, but cannot use them now. I will not accept the coo...
p
paul jordan
trustpilot.com
Sep 30, 2025
Ordered 2 tyres on August the 18th
Ordered 2 tyres on August the 18th, it said 2 to 4 days delivery. Then because they said it was September the 5th, I cancelled. They then sent an emai...
A
Alan Woodhead
trustpilot.com
Sep 30, 2025
Terrible service no communication
Terrible service no communication, order cancelled by them and then told a refund would take 30 days. I've bee...
J
John Smith
trustpilot.com
Sep 30, 2025
Poor service
Worse service I experienced in a while, order placed on 3...
E
Edward Dawes
trustpilot.com
Sep 30, 2025
exceptionally slow delivery
exceptionally slow delivery, tracking on the website simply did not work, and unsatisfactory customer service (very slow response times). If you're pr...
P
Pilchard
trustpilot.com
Sep 30, 2025
Awful purchasing and contact process
I ordered some tyres from the website but my payment secure check had issues so couldnt complete. The links sent by Mytyres to confirm payment did not...
C
Ciprian Moales
trustpilot.com
Sep 30, 2025
The product was what I requested but...
The product was what I requested, however, no customer service, nobody answers the phone, online you get a chat bot, they advertise as the fastest del...
M
Mr Shaw
trustpilot.com
Sep 30, 2025
Longer than expected delivery times, be prepared to wait.
Price of tyre - Excellent. Delivery charge for single tyre - Very competitive. Delivery Time - 12 Days. Tracking - Hopeless, called customer service t...
D
Daras Rich
trustpilot.com
Sep 30, 2025
Don't believe the website or anything…
Don't believe the website or anything this company tells you! Despite the 'co.uk' website address and the stated postal address, this business is not...
g
gesanners
trustpilot.com
Sep 30, 2025
Fast Delivery took 17 days
18/8 - Ordered and paid for one tyre. Ordered from Mytyre as they state 'fast delivery' and I needed the tyre fast. 21/8- German dpd email stating del...
P
Paul Ellis
trustpilot.com
Sep 30, 2025
I ordered 2 tyres
I ordered 2 tyres, 3 weeks before my MOT was due and I have no idea where the tyres are. The Phone AI cha...
L
Lee Taylor
trustpilot.com
Sep 30, 2025
Awful
Awful. Placed order 15.08.25. Had to cancel 01.09.25 as nothing ha...
S
Scott Verrall
trustpilot.com
Sep 30, 2025
I purchased a tyre from this company 5…
I purchased a tyre from this company 5 weeks ago which didn’t turn up. I then had to chase them for weeks with very little response. They finally acce...
S
Steve Payne
trustpilot.com
Sep 30, 2025
I ordered 2 tyres for my van that took over 2 weeks to be delivered
I ordered 2 tyres for my van that were apparently in stock with a 2 to 3 day delivery time. After no delivery or communication after 4 days I rung to...
C
Cory Graham
trustpilot.com
Sep 30, 2025
DO NOT USE MYTYRES STAY WELL CLEAR!
DO NOT ORDER TYRES THROUGH MYTYRES. Ordered 2 tyres on the 15th August 2025 it's now 28th August 2025 and the garage I am using have still not receive...
A
Anthony wheeler
trustpilot.com
Sep 30, 2025
As other customers reviews have stated…
As other customers reviews have stated the service from this company is terrible. Delivery times are so long.You do have ways to contact the company W...
Conclusion
Reviews show a clear pattern: many customers experienced delayed or split deliveries and difficulty contacting support, while a minority praised low prices and an easy website. If you need tyres quickly, confirm actual delivery times and carrier details before ordering. Use payment methods with buyer protection (for example PayPal) and keep order and tracking emails until delivery or refund is resolved. Consider alternative local suppliers or retailers with guaranteed next-day delivery if turnaround is urgent.