Skip to content

My Tyres
Reviews & Experiences

Reviews show a clear pattern: many customers experienced delayed or split deliveries and difficulty contacting support, while a minority praised low prices and an easy website. If you need tyres quickly, confirm actual delivery times and carrier details before ordering. Use payment methods with buyer protection (for example PayPal) and keep order and tracking emails until delivery or refund is resolved. Consider alternative local suppliers or retailers with guaranteed next-day delivery if turnaround is urgent.

Overview & Key Metrics

Review count
61
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers describe slow or split deliveries, repeated order delays and unreliable fulfilment; one reviewer noted an easy local fitting delivery.

💰

Value for money

Several reviewers highlighted competitive tyre prices and low delivery charges, though some said savings were offset by delays or extra costs.

User experience

Multiple reviewers reported website and payment issues, mandatory cookies/VPN problems and unsatisfactory automated chat/IVR interactions.

🔧

Product quality

Very few comments addressed tyre quality; one reviewer stated the product matched their request despite wider service problems.

📞

Communication

Widespread reports of poor communication: unhelpful or slow responses, ineffective tracking information and difficulty reaching human agents.

Overall experience

Overall impression in these reviews is negative, driven by delivery delays, refund and billing disputes and poor customer support.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing 21 of 61 reviews

All Reviews

Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026

J
Jan
reviews.io Apr 07, 2025

Email Spam ohne Ende obwohl ich...

B
Benjamin
reviews.io Jan 25, 2025

I Lost hope? That's where I was after a significant financial setback due to fraud. But then I found MR BENITO GABRIEL who is a recovery agent and eve...

A
Anonymous
reviews.io Nov 02, 2024

The worse online tyre retailer ever. I don't receive my tyres...now can't get my m...

C
Colin Scott
reviews.io Jul 18, 2024

Shocking, waited 3 weeks, still no tyres. Tried phoning but every time I'm no 4 on the list waiting to get through, even after 30 mins wait. Sent a me...

P
Paul Stedman
reviews.io Jul 09, 2024

Avoid, Avoid, Avoid Do NOT buy anything from this company!!! Ordered tyres that were apparantly in stock, went through to payment and no delivery deta...

A
Anonymous
reviews.io Jul 08, 2024

Ordered 4 tires that were supposed to be in stock. Received 2 tires over 2 weeks later and then an email...

T
Tomasz
reviews.io Jun 24, 2024

I bought tires from mytyres. I haven't received them it's been 2 weeks. Customer service said many times during this time that they would take care of...

A
Anonymous
reviews.io May 24, 2024

Slow delivery of wrong tyres . Slow pickup of them . Sl...

A
Anonymous
reviews.io May 15, 2024

I ordered tires from you as always, but this time it's a failure. I've been waiting for the tires since April 30, no information from you...

A
Anonymous
reviews.io May 10, 2024

1 Star is five to many for this absoluter joke of a company. Ordered tyres on 29th April dispatched on 2nd May...

A
Anonymous
reviews.io May 07, 2024

I'm currently having an absolute nightmare with this company, ordered a tyre only to find it will take 2 weeks to arrive, I then cancelled it a day la...

A
Anonymous
reviews.io Mar 30, 2024

It is a scam. No shipping. I contacted them Kate Middleton was a customer service rep. It does not sounds like real. Kate asked me to wa...

A
Anonymous
reviews.io Mar 28, 2024

Placed an order online but never received the product. had to file credit card charge...

A
Anonymous
reviews.io Mar 19, 2024

Dreadful company! Two weeks now and no tyre and no refund being issued. They've lie...

A
Anonymous
reviews.io Mar 14, 2024

By far the worst company I've ever dealt with. the tyres are shipped from Germany to the uk. Mine got stuck at customs for 2 weeks! in this time I had...

D
Dee
reviews.io Mar 06, 2024

I ordered a spare spare trailer tire for my upcoming summer travels. I live in Texas. I got a great price & didn’t care how long it took. I ordered on...

A
Anonymous
reviews.io Jan 25, 2024

DO NOT BUY FROM THEM! I purchased tyres recently as I was planning to travel. They never arrived on time due to delays on My Tyres sid...

M
Mark Darwin
reviews.io Jan 15, 2024

DO NOT USE - My order for a set of winter tyres has taken almost two months and I am still waiting.....excus...

D
David
reviews.io Jan 09, 2024

Wanted some specific winter tyres, and no-where in Uk seems to sell premium winters. Ordered 4 Pirelli winter tyres on quoted 2 week delivery. Nothing...

K
KARIN WHITE
reviews.io Dec 29, 2023

I ordered and paid for Dunlop winter tyres for my daughter in Glasgow on 28th November. Todate, 29th December, they still have not been received, and...

Share Your Experience

Help other customers by sharing your experience with My Tyres. Your review will be collected and included in our ongoing analysis.

Click to rate

Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About My Tyres

My Tyres is an online tyre retailer that sells tyres, wheels, rims and related car accessories via a web platform serving UK and European customers. The site lists summer, winter and all-season tyres, offers online ordering and options to deliver to local fitting stations or carriers. Consumers researching My Tyres typically look for product range, delivery and fitting options, pricing and customer support information.