Most reviewers describe tyres arriving late, not arriving at all, or refunds that never get sorted. Many mention weak tracking and automated support that fails to fix problems. A smaller group reports quick delivery, a straightforward checkout, and big savings. Several comments point to multi-country shipping as a reason for long transit times.
Examples from available reviews (Jun 2022 – Mar 2026).
Item shown in stock became unavailable and refund required PayPal intervention.
“Next day I get email saying 'out of stock' despite them showing more than 10 instock”
Unable to track tyres and contact details were not recognised.
“No communication unable to track tyres on dpd system”
Received tyre in five days and saved significantly compared to Sams Club.
“Everything was Excellent!”
Smooth online ordering and fast delivery to a local fitting station.
“The ordering process was smooth and hassle-free”
Many reviews describe orders that arrive late, arrive incomplete, or never show up. Several say items were shown as in stock, then switched to out of stock after payment. Some reviewers also report refunds that take a long time or only happen after third-party steps such as PayPal chargebacks.
Many reviewers say they paid upfront and then faced extra charges or got no delivery. A minority describe clear savings and better value than other retailers. Negative reviews also repeatedly mention paying for fitting vouchers that were not issued.
Numerous customers mention friction on the site and at checkout, including failed payment links and forced cookie blocks. Many say automated agents and IVR systems do not help when trying to fix order issues. Usability complaints appear, but less often than delivery and refund problems.
Tyre quality complaints are uncommon. Some reviews mention the wrong tyres being sent or needing returns after incorrect delivery. Compared with delivery and support issues, there are fewer comments about product condition.
Many reviewers point to poor communication, including long phone queues, no replies, and tracking updates they cannot rely on. Several mention AI or bot responses that do not answer the question and trouble reaching a human. A few comments say the company operates from continental Europe and that the shipping origin is not always obvious.
Reviews split sharply between many one-star accounts focused on non-delivery and a smaller set of four- and five-star comments praising speed and price. Negative experiences mostly centre on fulfilment and customer service. Positive feedback highlights easy online ordering and good savings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Reviewer reports endless email spam despite no prior dealings with company.
“Email Spam ohne Ende obwohl ich mit der Bude nie was zu tun hatte”
Did not receive tyres and cannot get a refund from customer service.
“I don't receive my tyres...now can't get my money back.”
Waited three weeks with no contact and poor phone queue times.
“waited 3 weeks, still no tyres.”
Ordered in-stock tyres but faced long delays and rude, unhelpful staff.
“Avoid, Avoid, Avoid Do NOT buy anything from this company!!!”
Ordered four tyres, received only two and awaited credit for the others.
“Received 2 tires over 2 weeks later”
Tyres not received, cancelled order and company kept the money reportedly.
“They keep my money even though I canceled the order.”
Slow delivery, wrong tyres sent and final delivery took 39 days.
“Slow delivery of wrong tyres . Slow pickup of them . Slow delivery of right tyre from order to delivery 39 days”
Waiting since April 30 with no information and refund still pending.
“I've been waiting for the tires since April 30”
Dispatched but stuck in customs and reviewer plans to contact Trading Standards.
“dispatched on 2nd May been stuck in customs ever since”
Delivery delayed, refund refused and customer support was very poor.
“Customer support at it lowest”
No shipping and no response; reviewer calls the company a scam.
“It is a scam.”
Order never arrived and reviewer had to charge back payment.
“Placed an order online but never received the product.”
Tyre not received after two weeks and refund not issued.
“Two weeks now and no tyre and no refund being issued.”
Tyre stuck in customs, delays, many calls and only a partial refund.
“2 weeks later i finally received my partial refund.”
Received tyre in five days and saved significantly compared to Sams Club.
“Everything was Excellent!”
Tyres failed to arrive on time and staff were unhelpful.
“They never arrived on time due to delays on My Tyres side.”
Order for winter tyres delayed nearly two months with repeated excuses.
“My order for a set of winter tyres has taken almost two months”
Tyres took four weeks to arrive; suitable if you can wait.
“Tyres showed after 4 weeks.”
Tyres not received after a month and company provided no updates.
“they still have not been received, and no updates are supplied by the company.”
I recently purchased a set of tyres from mytyres.co.uk and I must say, it was an excellent experience. The website was easy to navigate and offered a great selection of tyres in varying sizes for all types of vehicles. What's more, the prices were unbeatable - they truly live up to their name as a dealer for affordable car tyres.
The ordering process was smooth and hassle-free, and I appreciated the fast delivery to a local fitting station near me. This made it extremely convenient for me to get my new tyres fitted without having to travel far.
Apart from just selling tyres, mytyres.co.uk also offers other products such as rims, complete wheels, oils, car parts and accessories - everything you could need for your vehicle! And with their range of summer, winter and all season tyres available online at competitive prices, there is something on offer that will suit everyone's budget.
Overall, I am thoroughly satisfied with my purchase from mytyres.co.uk. Great service at great prices - what more could you ask for? Highly recommend this site to anyone who needs affordable yet high-quality maintenance solutions
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
My Tyres is an online tyre retailer selling car tyres, wheels, and related accessories. Customers can search by tyre size or vehicle, then buy through the online checkout. The company lists local fitting partners and provides electronic fitting vouchers for garage appointments. It ships orders from European warehouses and accepts common online payment methods such as card and PayPal.