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My Tyres
Reviews & Experiences

Reviews show a clear pattern: many customers experienced delayed or split deliveries and difficulty contacting support, while a minority praised low prices and an easy website. If you need tyres quickly, confirm actual delivery times and carrier details before ordering. Use payment methods with buyer protection (for example PayPal) and keep order and tracking emails until delivery or refund is resolved. Consider alternative local suppliers or retailers with guaranteed next-day delivery if turnaround is urgent.

Overview & Key Metrics

Review count
61
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers describe slow or split deliveries, repeated order delays and unreliable fulfilment; one reviewer noted an easy local fitting delivery.

💰

Value for money

Several reviewers highlighted competitive tyre prices and low delivery charges, though some said savings were offset by delays or extra costs.

User experience

Multiple reviewers reported website and payment issues, mandatory cookies/VPN problems and unsatisfactory automated chat/IVR interactions.

🔧

Product quality

Very few comments addressed tyre quality; one reviewer stated the product matched their request despite wider service problems.

📞

Communication

Widespread reports of poor communication: unhelpful or slow responses, ineffective tracking information and difficulty reaching human agents.

Overall experience

Overall impression in these reviews is negative, driven by delivery delays, refund and billing disputes and poor customer support.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing 40 of 61 reviews

All Reviews

Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026

C
Clive Wimpory
trustpilot.com Feb 16, 2026

No communication unable to track tyres on dpd system [kept saying not recieved] I tried Emailing came up address not known, 0800 not known.I used both...

J
J M Whittaker
trustpilot.com Feb 13, 2026

Ordered 2 tyres delivery was to take place during a Tuesday the day after order. They never came as the postcode was wrong. Spoke to someone at custom...

R
Robin Irwin
trustpilot.com Feb 12, 2026

Never delivered service - Paid for tyres and fitting. Never supplied the fitting voucher. When I raised support ticket they never sent it and by the time fitting came a few wee...

C
Craig
trustpilot.com Feb 12, 2026

Zero stars at best - What a terrible company to order tyres from. Order placed and confirmed for 2 goodyear tyres at a respectable but not cheap price. Next day I get emai...

C
Col Naylor
trustpilot.com Feb 10, 2026

Avoid at all costs - If I could give zero stars I would. Ordered 5 tyres on 19th Jan expecting delivery in 2-5 days as stated on website. No delivery and on 2nd Feb Mytyre...

d
dimitar arabadjiiski
trustpilot.com Feb 06, 2026

I've never had a worse experience.I paid 244 pounds for 2 rims, it's almost a week and I have nothing, the chat guy r...

D
Dayton Smith
trustpilot.com Feb 04, 2026

MyTyres are a very bad company who never answer with a human - Its so hard to speak to a human I ordered tyres from here 3 weeks ago and still not...

C
Colin Albright
trustpilot.com Feb 04, 2026

What a mess... Good price for the tyres online, but getting the "fitting voucher" so the company could fit them was laughable. The contact system via...

J
John Hoy
trustpilot.com Feb 03, 2026

Avoid mytyre unless you want endless issues - OK, so I should've come here first and read the reviews. First issue, they split the order, stating that it will be more efficient, they provided two...

H
Helen Brown
trustpilot.com Jan 29, 2026

Absolutely shocking company. Ordered 4 winter tyres with estimated 2-5 working days delivery. They then final delivered 10 working days later with onl...

A
Andrew
trustpilot.com Jan 29, 2026

i ordered and paid for two tyres, have heard nothing since, it is impossible to sprak to them directly, only robot calls. Now...

J
JULIE BRITNELL
trustpilot.com Jan 28, 2026

Absolutely useless no one to talk to cancelled my order after 14 da...

S
Stephen Perry
trustpilot.com Jan 26, 2026

No updates, AI customer service abysmal, and 1 week with no tyres. Web chat and phone call just get you AI responses, after an hour on webchat I think...

G
Gi
trustpilot.com Jan 24, 2026

I am amazed that anyone in the uk has had a good experience with this company. As other reviewers have noted they are based in Germany but the website...

R
Remi
trustpilot.com Jan 23, 2026

NOT GOOD! Ordered a tyre on 15th January, expected delivery shown on the website was 2-3 working days. 19th January still no confirmed delivery date a...

G
GGS
trustpilot.com Jan 22, 2026

Just another unhappy customer. Paid for fitting at their chosen garage but the fitters insisted that I would have to pay them directly as MyTyres neve...

g
graham millar
trustpilot.com Jan 21, 2026

Ordered tyres fully fitted . Got email confirming sale and tyres to be sent to fitting centre. After no other contact I contacted fitting garage and t...

C
Chris Gregory
trustpilot.com Jan 19, 2026

Appalling delivery time - 2 tyres for audi q5 ordered. Price was ok but not particularly cheap. The company fails to m...

D
Douglas Dods
trustpilot.com Jan 19, 2026

Withholding and delaying paying our refunds - Having previously used mytyres.co.uk without any difficulties this time has proved unreasonably problematic. For some reason, a duplicate order was cr...

g
geofff_s
trustpilot.com Jan 16, 2026

Ordered 'in stock' tyres. They've a bizzarre definition - I ordered their 'In Stock' tyres, as MyTyre's frontpage highlights 'fast delivery' (while their competitors offered 'not in stock', 3 day despatch). B...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About My Tyres

My Tyres is an online tyre retailer that sells tyres, wheels, rims and related car accessories via a web platform serving UK and European customers. The site lists summer, winter and all-season tyres, offers online ordering and options to deliver to local fitting stations or carriers. Consumers researching My Tyres typically look for product range, delivery and fitting options, pricing and customer support information.