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We Collect & Analyse Reviews

GSF Car Parts
Experiences & Reviews

GSF Car Parts is a UK automotive parts retailer and distributor serving consumers and vehicle professionals via branches and an online store. Typical product lines include replacement parts, batteries and accessories; shoppers commonly evaluate stock availability, pricing and branch collection or delivery options.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 80%
Latest Review 18d
Overall Rating
4.0

Our Analysis

🎯

Service quality

Many reviews praise fast delivery and good stock availability, but several report late or missing deliveries and incorrect orders that were not resolved.

Share
28%
Mixed
💰

Value for money

Some reviewers highlight low prices and occasional discounts; a few find promotions confusing or say price advantages were effectively absent.

Share
5%
Mixed
⚡

User experience

Website search and registration were praised by some customers; others report long in‑branch waits, slow collections and awkward promotional messaging.

Share
10%
Mixed
🔧

Product quality

Many customers report correctly fitting, well‑packaged and genuine parts, while a minority experienced wrong‑fit items or incorrect brands being supplied.

Share
14%
Strong
📞

Communication

Several reviews describe poor communication: incorrect ‘ready for collection’ messages, staff inattentiveness and unsatisfactory handling of delivery or refund issues.

Share
14%
Weak
⭐

Overall experience

Overall impressions are mixed: many customers report straightforward, successful orders and helpful advice, while others faced fulfilment, fit or service failures.

Share
29%
Mixed

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

I
Ioan
trustpilot.com Sep 30, 2025

Fast delivery

I was very surprised by the fast delivery t...

N
Nick Cooper
trustpilot.com Sep 30, 2025

Great prices and stock available very…

Great prices and stock available v...

C
Ciprian Ana
trustpilot.com Sep 30, 2025

I ordered 2 parts and bought them was…

I ordered 2 parts and b...

C
Customer
trustpilot.com Sep 30, 2025

Order never arrived

Order never arrived. Someone else signed for and took t...

C
Christopher Peace
trustpilot.com Sep 30, 2025

Ordered several items which took ages to arrive

Ordered several items indicating as in stock only to be told they were not at the 3rd party supplier. Had to wait over two weeks to get items that sho...

G
Gary Meek
trustpilot.com Sep 30, 2025

Rubish

Ordered parts it said was for my car, they wasn’t went to the local to replace had to pay all over again while I waited for refund on last order (3 to...

D
David Turner
trustpilot.com Sep 30, 2025

Had the battery i needed in stock

Had the battery i needed in stock. Deliv...

M
Mr Smith
trustpilot.com Sep 30, 2025

All parts correct

All parts correct Great choice...

C
Craig Galloway
trustpilot.com Sep 30, 2025

For my review I want £3000

...

D
Dennis Humphrey
trustpilot.com Sep 30, 2025

Top line and quick service

...

W
Warren stroud
trustpilot.com Sep 30, 2025

Car battery

Really impressed with the way my ba...

R
Raymond Wood
trustpilot.com Sep 30, 2025

I received a text telling me my part…

I received a text telling me my part has been picked and it is ready for a collection. I stand in a queue for 45 minutes. Although there is lots of pe...

S
Shakhawath Hossain
trustpilot.com Sep 30, 2025

Availability of parts

...

J
Jeremy Harris
trustpilot.com Sep 30, 2025

The person serving myself was more…

The person serving myself was more interested in talking...

B
Benicesayhi
trustpilot.com Sep 30, 2025

A weird experience so far

A weird experience so far. Offered a 20% discount to put in my email and telephone number which is odd as the site makes out you're already getting a...

S
Steve Brown
trustpilot.com Sep 30, 2025

Just what I needed.

Easy to find the battery I needed with registration, arrived w...

R
Richard Williams
trustpilot.com Sep 30, 2025

Everything I needed was in stock and I…

Everything I needed was in stock an...

T
Tony
trustpilot.com Sep 30, 2025

You’re seveces are very good but l…

You’re seveces are very good but l don’t receive...

S
Simon Morris
trustpilot.com Sep 30, 2025

Another good deal

Been a customer of GSF since the late 1980s and they are my go site for certain motor factors for the famliy cars. Needed a battery on this occasion....

L
Lisa Pennington
trustpilot.com Sep 30, 2025

Genuine parts

Genuine parts , e...

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Conclusion

Customer feedback shows repeated examples of fast delivery, well‑packaged batteries and correctly supplied parts, but also multiple reports of stock inaccuracies, wrong‑fit parts and poor in‑branch communication. Reviews indicate that pricing and discounts can be attractive for many buyers, though promotional messaging may be confusing to some. To reduce risk, check part fitment carefully before purchase, monitor delivery tracking and keep order references when requesting refunds or replacements. If you need an item urgently, consider contacting the branch directly to confirm stock and collection times.