Customer feedback shows repeated examples of fast delivery, well‑packaged batteries and correctly supplied parts, but also multiple reports of stock inaccuracies, wrong‑fit parts and poor in‑branch communication. Reviews indicate that pricing and discounts can be attractive for many buyers, though promotional messaging may be confusing to some. To reduce risk, check part fitment carefully before purchase, monitor delivery tracking and keep order references when requesting refunds or replacements. If you need an item urgently, consider contacting the branch directly to confirm stock and collection times.
Examples from available reviews (Oct 2025).
Fast delivery - I was very surprised by the fast delivery t...
Order never arrived. Someone else signed for and took t...
Rubish - Ordered parts it said was for my car, they wasn’t went to the local to replace had to pay all over again while I waited for refund on last order (3 to...
Just what I needed. - Easy to find the battery I needed with registration, arrived w...
Many reviews praise fast delivery and good stock availability, but several report late or missing deliveries and incorrect orders that were not resolved.
Some reviewers highlight low prices and occasional discounts; a few find promotions confusing or say price advantages were effectively absent.
Website search and registration were praised by some customers; others report long in‑branch waits, slow collections and awkward promotional messaging.
Many customers report correctly fitting, well‑packaged and genuine parts, while a minority experienced wrong‑fit items or incorrect brands being supplied.
Several reviews describe poor communication: incorrect ‘ready for collection’ messages, staff inattentiveness and unsatisfactory handling of delivery or refund issues.
Overall impressions are mixed: many customers report straightforward, successful orders and helpful advice, while others faced fulfilment, fit or service failures.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
Fast delivery - I was very surprised by the fast delivery t...
Great prices and stock available very…
I ordered 2 parts and bought them was…
Order never arrived. Someone else signed for and took t...
Ordered several items which took ages to arrive - Ordered several items indicating as in stock only to be told they were not at the 3rd party supplier. Had to wait over two weeks to get items that sho...
Rubish - Ordered parts it said was for my car, they wasn’t went to the local to replace had to pay all over again while I waited for refund on last order (3 to...
Had the battery i needed in stock. Deliv...
All parts correct Great choice...
For my review I want £3000 - ...
Top line and quick service - ...
Car battery - Really impressed with the way my ba...
I received a text telling me my part has been picked and it is ready for a collection. I stand in a queue for 45 minutes. Although there is lots of pe...
Availability of parts - ...
The person serving myself was more interested in talking...
A weird experience so far. Offered a 20% discount to put in my email and telephone number which is odd as the site makes out you're already getting a...
Just what I needed. - Easy to find the battery I needed with registration, arrived w...
Everything I needed was in stock and I…
You’re seveces are very good but l don’t receive...
Another good deal - Been a customer of GSF since the late 1980s and they are my go site for certain motor factors for the famliy cars. Needed a battery on this occasion....
Genuine parts , e...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GSF Car Parts is a UK automotive parts retailer and distributor serving consumers and vehicle professionals via branches and an online store. Typical product lines include replacement parts, batteries and accessories; shoppers commonly evaluate stock availability, pricing and branch collection or delivery options.