Customer feedback shows repeated examples of fast delivery, well‑packaged batteries and correctly supplied parts, but also multiple reports of stock inaccuracies, wrong‑fit parts and poor in‑branch communication. Reviews indicate that pricing and discounts can be attractive for many buyers, though promotional messaging may be confusing to some. To reduce risk, check part fitment carefully before purchase, monitor delivery tracking and keep order references when requesting refunds or replacements. If you need an item urgently, consider contacting the branch directly to confirm stock and collection times.
Examples from available reviews (Sep 2025 – Feb 2026).
Fast delivery and products matched expected quality.
“I was very surprised by the fast delivery”
Order never arrived and company didn't resolve wrongful delivery.
“Order never arrived.”
Received incorrect parts multiple times and refund delays frustrated customer.
“parts were once again not for my car...”
Easily found battery, quick delivery and secure packaging.
“arrived within a couple of days, packaged securely.”
Many reviews praise fast delivery and good stock availability, but several report late or missing deliveries and incorrect orders that were not resolved.
Some reviewers highlight low prices and occasional discounts; a few find promotions confusing or say price advantages were effectively absent.
Website search and registration were praised by some customers; others report long in‑branch waits, slow collections and awkward promotional messaging.
Many customers report correctly fitting, well‑packaged and genuine parts, while a minority experienced wrong‑fit items or incorrect brands being supplied.
Several reviews describe poor communication: incorrect ‘ready for collection’ messages, staff inattentiveness and unsatisfactory handling of delivery or refund issues.
Overall impressions are mixed: many customers report straightforward, successful orders and helpful advice, while others faced fulfilment, fit or service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Quotes shortened · As of: February 2026
Received the wrong part after ordering two items.
“I ordered 2 parts and bought them was wrong one”
Order never arrived and company didn't resolve wrongful delivery.
“Order never arrived.”
Items shown in stock were delayed over two weeks due to supplier.
“Had to wait over two weeks to get items”
Received incorrect parts multiple times and refund delays frustrated customer.
“parts were once again not for my car...”
Battery in stock and delivered next day with great service.
“Delivered next day.”
Received the correct parts and found many website options.
“All parts correct”
Top-line products and quick service.
“Top line and quick service”
Battery order well packaged and overall top-notch impression.
“Really impressed with the way my battery order was packaged, top notch!”
Told item ready but waited long and item wasn't in stock.
“I received a text telling me my part has been picked and it is ready for a collection.”
Reviewer noted the availability of parts.
“Availability of parts”
Staff member prioritised chatting over serving the customer's order.
“The person serving myself was more interested in talking to another member of staff filling the shop Than my order”
Offered confusing discounts and experienced long waits at store.
“waiting area completely full of really annoyed people who have been waiting half an hour”
Easily found battery, quick delivery and secure packaging.
“arrived within a couple of days, packaged securely.”
Needed items were in stock and staff provided helpful advice.
“Everything I needed was in stock and I received some great advice too!”
Reviewer praises service but did not receive item and requests refund.
“but l don’t receive the item so please send me back my money thank you”
Long-time customer found reasonable prices and smooth click-and-collect.
“Been a customer of GSF since the late 1980s”
Genuine parts with efficient delivery.
“Genuine parts , efficient delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GSF Car Parts is a UK automotive parts retailer and distributor serving consumers and vehicle professionals via branches and an online store. Typical product lines include replacement parts, batteries and accessories; shoppers commonly evaluate stock availability, pricing and branch collection or delivery options.