Reviews Analysed
21
We Collect & Analyse Reviews
Fun Bikes
Experiences & Reviews
Fun Bikes is a UK-based retailer specialising in leisure ride-on vehicles and accessories, including scooters, e-scooters, quad bikes and parts. The company operates online with delivery services and customer support, and is commonly searched by consumers for powered and children’s ride-on products, spare parts and delivery options.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
30d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most reviewers praise prompt deliveries and helpful drivers; a minority report delays, poor customer care and refusals to service faulty items.
Share
Strong
27%
💰
Value for money
Very few comments on price: one reviewer found prices reasonable, while another criticised high postage and extra parts costs.
Share
Mixed
3%
⚡
User experience
Many customers report an easy website, quick purchase process and smooth order handling, with few usability complaints.
Share
Strong
17%
🔧
Product quality
Several buyers praise product quality; several others report defects — bent items, non-starting bikes and safety-related failures.
Share
Mixed
11%
📞
Communication
Some reviews note good communication from delivery staff; other customers report slow or missing email replies from the company.
Share
Mixed
10%
⭐
Overall experience
Most reviewers describe a positive overall experience driven by delivery and helpful staff, though notable negative product/service cases exist.
Share
Strong
32%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
50cc quad bike “died” 9 months after…
"50cc quad bike “died” 9 months after purchase, it will not shut off when the child presses the kill switch and removes the key EXTREMELY DANGEROUS. Wa..."
James Smith
Trustpilot
Sep 30, 2025
Featured for: Severe product failure; safety concern
Wrong parts and high postage
"Was told I had the right parts but didn’t ended up buying two fly wheels with £15 postage everytime to then be told I had the wrong pull start which w..."
Ryan Wilkie
Trustpilot
Sep 30, 2025
Featured for: Wrong parts, high postage complaint
Great people to deal with delivery…
"Great people to deal with delivery driver Gavin was brilliant kept in to..."
Tyrone Doran
Trustpilot
Sep 30, 2025
Featured for: Consistent praise for delivery communication
Uber Scoot 2 Speed 71cc Big Wheel Off Road Adult Petrol Scooter
"I found the Fun Bikes website easy to navigate and within minutes I had identified an Uber Scoot 2 Speed 71cc Big Wheel Off Road Adult Petrol Scooter that I had searched for months. The price was reasonable and I placed my order without difficulties. I was told that it will take about 7 days to deliver. The seven days elapsed and I emailed the company to check on the status of my delivery. There were no replies and I had to email them again and again. When they responded, they said it would take two more days. I wish they could communicate to the customers if there are delays to avoid panic. Not sure if i will buy from them again."
Austin Myles
Collected.reviews
Dec 09, 2021
Featured for: Easy website, price okay, poor communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Stuart Dean
trustpilot.com
Sep 30, 2025
Very quick and easy purchase again
Very quick and easy purchase...
A
Aaron
trustpilot.com
Sep 30, 2025
Great bike and good customer service
Great bike and goo...
C
Callum Worth
trustpilot.com
Sep 30, 2025
Vary good no problems apart it come a…
Vary good no problems a...
c
chelsey
trustpilot.com
Sep 30, 2025
Amazing
Amazing! You’ve made my daughters...
R
Ricky Newbold
trustpilot.com
Sep 30, 2025
Really good experience with funbikes
Really good experience with funbikes. No issues what s...
R
Ryan Wilkie
trustpilot.com
Sep 30, 2025
Wrong parts and high postage
Was told I had the right parts but didn’t ended up buying two fly wheels with £15 postage everytime to then be told I had the wrong pull start which w...
W
Wayne Martin
trustpilot.com
Sep 30, 2025
Changed my boys helmet with ease 🙏❤️
Changed my boys he...
J
James Smith
trustpilot.com
Sep 30, 2025
50cc quad bike “died” 9 months after…
50cc quad bike “died” 9 months after purchase, it will not shut off when the child presses the kill switch and removes the key EXTREMELY DANGEROUS. Wa...
D
Daniel Arkwright
trustpilot.com
Sep 30, 2025
Very helpful
Very helpful, polite and nic...
K
Keith Robertson
trustpilot.com
Sep 30, 2025
Purchase of a fantastic escooter
Purchase of a fantastic escooter...
M
Mr Beard
trustpilot.com
Sep 30, 2025
Great service and great product
Order was exactly as desc...
K
Katarzyna Wodecka
trustpilot.com
Sep 30, 2025
Everything was great from order to…
Everything was great from order to delivery...
R
Ross Brown
trustpilot.com
Sep 30, 2025
Very helpful and informative
...
J
Josh Harding
trustpilot.com
Sep 30, 2025
Dan the driver was really helpful would…
Dan the driver was really helpful wou...
L
Leah
trustpilot.com
Sep 30, 2025
Excellent dan my driver from fun bikes
Excellent dan my dr...
c
customer
trustpilot.com
Sep 30, 2025
The delivery was made at the time Gavin…
The delivery was made at the time Gavin stated and he was so thoughtful asking if the order was a surprise and if so where...
K
Kieran
trustpilot.com
Sep 30, 2025
After 2k for a bike it doesn’t start
After 2k for a bik...
T
Toni Cope
trustpilot.com
Sep 30, 2025
Great service thank you
...
T
Tyrone Doran
trustpilot.com
Sep 30, 2025
Great people to deal with delivery…
Great people to deal with delivery driver Gavin was brilliant kept in to...
M
Matthew
trustpilot.com
Sep 30, 2025
Electric quad bike
Order my son, an electric quad bike, Chris, the driver who was more than helpful, helped to p...
Conclusion
Reviews for Fun Bikes show a clear pattern: delivery staff and drivers are frequently praised for punctuality and helpfulness (several reviewers name drivers Gavin, Dan and Chris). Many customers report an easy online purchase experience and prompt delivery, but a smaller group report serious product faults (non-starting engines, safety issues) and incorrect parts. Communication is uneven: deliveries are often well-handled, yet email responses and after-sales support are criticised in some cases. Prospective buyers should check warranty, returns and postage/parts costs before purchase and inspect items on delivery; contact customer service for clarifications where product reliability or spare parts coverage is important.