Reviews for Fun Bikes show a clear pattern: delivery staff and drivers are frequently praised for punctuality and helpfulness (several reviewers name drivers Gavin, Dan and Chris). Many customers report an easy online purchase experience and prompt delivery, but a smaller group report serious product faults (non-starting engines, safety issues) and incorrect parts. Communication is uneven: deliveries are often well-handled, yet email responses and after-sales support are criticised in some cases. Prospective buyers should check warranty, returns and postage/parts costs before purchase and inspect items on delivery; contact customer service for clarifications where product reliability or spare parts coverage is important.
Examples from available reviews (Sep 2018 – Feb 2026).
Quad failed after nine months and was unsafe to operate.
“50cc quad bike “died” 9 months after purchase, it will not shut off when the child presses the kill switch and removes the key EXTREMELY DANGEROUS.”
Received wrong parts, high postage charges, and poor customer care.
“Customer care is terrible Postage prices are a joke”
Delivery driver Gavin kept in touch and helped throughout delivery.
“delivery driver Gavin was brilliant kept in touch throughout the whole delivery process”
Website easy to use and price reasonable but delivery communication poor.
“I wish they could communicate to the customers if there are delays”
Most reviewers praise prompt deliveries and helpful drivers; a minority report delays, poor customer care and refusals to service faulty items.
Very few comments on price: one reviewer found prices reasonable, while another criticised high postage and extra parts costs.
Many customers report an easy website, quick purchase process and smooth order handling, with few usability complaints.
Several buyers praise product quality; several others report defects — bent items, non-starting bikes and safety-related failures.
Some reviews note good communication from delivery staff; other customers report slow or missing email replies from the company.
Most reviewers describe a positive overall experience driven by delivery and helpful staff, though notable negative product/service cases exist.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: February 2026
Delivery driver Dan handled everything with care and helped my son.
“Dan the delivery driver was great, handled everything with care”
Bike never started and required multiple replacements and repairs.
“never managed to get it started”
Delivery was excellent and services were very reliable.
“Excellent delivery taken care of and very reliable services”
Aleks was really helpful and explained the different vehicles.
“Aleks was really helpful, took his time explaining through the different vehicles”
Aleks was a great help.
“Aleks was great help”
Staff were super helpful, informative, quick and friendly.
“Alex was super helpful and provided all the information needed.”
Replacement battery would not charge and customer service refused immediate refund.
“poor customer services and wouldnt use fun bikes again unfortunately...”
Delivery driver was very friendly and helpful, and collected bike for repair.
“Very friendly and helpful was a lovely delivery drive”
Bike collection by Gavin was smooth and communication was consistent.
“lovely smooth service and was kept up to date at all times”
Delivery was quick and delivery man Dan was a great help.
“Quick delivery lovely delivery man named dan was a great help.”
Gavin collected a son's bike for repair and provided excellent service.
“gavin was very lovely friendly and informative of questions we asked”
Initial problems were resolved with a new part and helpful staff.
“Had a few problems but got sorted with a new part”
Lee was consistently very helpful and informative.
“Very helpful and very informative thank you Lee for always helping and understanding”
Driver Dan communicated his timing and when best to contact for updates.
“Dan the driver contacted me to tell me how far/long he was going to”
Bike did not work and arrived with scratches.
“Bike didn’t work. Had scratches on it.”
Reviewer described experience as brilliant and thanked the company.
“brilliant thankyou”
Build quality is fantastic and delivery was exceptional.
“Build quality fantastic.”
Company praised; Alex provided excellent customer service and product knowledge.
“Brilliant company used for a few years.”
First purchase was easy with great communication and early delivery.
“Easy to order and great communication, also arrived sooner than anticipated.”
Reviewer reports 'Boggs out', indicating a performance problem with the product.
“Boggs out..”
Quad repeatedly failed and after-sales service was slow and unhelpful.
“WORST CUSTOMER SERVICES AND AFTER CARE EXPERIENCE I HAVE EVER EXPOERIENCED IN 51 years.”
Quad repeatedly failed and after-sales service was slow and unhelpful.
“WORST CUSTOMER SERVICES AND AFTER CARE EXPERIENCE I HAVE EVER EXPOERIENCED IN 51 years.”
Damaged quad was re-sent but issues remained and customer service was poor.
“Avoid at all cost”
Purchase was very quick and easy, positive repeat experience.
“Very quick and easy purchase again.”
Bike was great and customer service was good.
“Great bike and good customer service”
Product was generally fine but arrived slightly bent.
“Vary good no problems apart it come a bit bent”
Product made my daughter's birthday much better; very pleased.
“Amazing! You’ve made my daughters birthday 1000x better thank you!”
No issues and delivery was very quick; overall good experience.
“No issues what so ever and was delivered really quick.”
Received wrong parts, high postage charges, and poor customer care.
“Customer care is terrible Postage prices are a joke”
They changed my boy's helmet with ease.
“Changed my boys helmet with ease 🙏❤️”
Quad failed after nine months and was unsafe to operate.
“50cc quad bike “died” 9 months after purchase, it will not shut off when the child presses the kill switch and removes the key EXTREMELY DANGEROUS.”
Staff were very helpful, polite and nice overall.
“Very helpful, polite and nice all round man.”
Fantastic e-scooter purchased and it arrived very promptly.
“Purchase of a fantastic escooter.”
Order matched the description and was of great quality.
“Order was exactly as described and of great quality”
Everything was great from order to delivery; happy to be a customer.
“Everything was great from order to delivery”
Staff were very helpful and informative.
“Very helpful and informative”
Delivery driver Dan was really helpful and highly recommended.
“Dan the driver was really helpful would definitely recommend fun bikes 100%”
Delivery driver Dan was excellent.
“Excellent dan my driver from fun bikes”
Delivery was on time and driver Gavin was thoughtful and helpful.
“The delivery was made at the time Gavin stated”
After spending £2k, the bike does not start.
“After 2k for a bike it doesn’t start”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fun Bikes is a UK-based retailer specialising in leisure ride-on vehicles and accessories, including scooters, e-scooters, quad bikes and parts. The company operates online with delivery services and customer support, and is commonly searched by consumers for powered and children’s ride-on products, spare parts and delivery options.