Reviews for Fun Bikes show a clear pattern: delivery staff and drivers are frequently praised for punctuality and helpfulness (several reviewers name drivers Gavin, Dan and Chris). Many customers report an easy online purchase experience and prompt delivery, but a smaller group report serious product faults (non-starting engines, safety issues) and incorrect parts. Communication is uneven: deliveries are often well-handled, yet email responses and after-sales support are criticised in some cases. Prospective buyers should check warranty, returns and postage/parts costs before purchase and inspect items on delivery; contact customer service for clarifications where product reliability or spare parts coverage is important.
Examples from available reviews (Sep 2018 – Feb 2026).
Quad failed after nine months and was unsafe to operate.
“50cc quad bike “died” 9 months after purchase, it will not shut off when the child presses the kill switch and removes the key EXTREMELY DANGEROUS.”
Received wrong parts, high postage charges, and poor customer care.
“Customer care is terrible Postage prices are a joke”
Delivery driver Gavin kept in touch and helped throughout delivery.
“delivery driver Gavin was brilliant kept in touch throughout the whole delivery process”
Website easy to use and price reasonable but delivery communication poor.
“I wish they could communicate to the customers if there are delays”
Most reviewers praise prompt deliveries and helpful drivers; a minority report delays, poor customer care and refusals to service faulty items.
Very few comments on price: one reviewer found prices reasonable, while another criticised high postage and extra parts costs.
Many customers report an easy website, quick purchase process and smooth order handling, with few usability complaints.
Several buyers praise product quality; several others report defects — bent items, non-starting bikes and safety-related failures.
Some reviews note good communication from delivery staff; other customers report slow or missing email replies from the company.
Most reviewers describe a positive overall experience driven by delivery and helpful staff, though notable negative product/service cases exist.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: February 2026
Received great service and the reviewer thanked the company.
“Great service thank you”
Delivery driver Gavin kept in touch and helped throughout delivery.
“delivery driver Gavin was brilliant kept in touch throughout the whole delivery process”
Driver Chris was very helpful and placed the box where needed.
“Chris, the driver who was more than helpful, helped to place the big box”
Incorrect item was shipped and the company refused full refund or collection.
“I’m now having to take them to court.”
Company failed to honour a stated seven-day return policy.
“they still won’t issue a return.”
Company failed to honour a seven-day returns promise for two months.
“It has been 2 months yet they still won’t issue a return.”
Bikes frequently broke and delivery was a month late without notification.
“Worst place ever bikes always break delivery was a whole month late and we didn't even get a notification about it”
Purchased a 49cc quad and received amazing service and a fantastic bike.
“Amazing customer services fantastic bike”
Quad arrived faulty with electrical and pull-start failures; a refund was given.
“it was a manufacturing fault and I would get a full refund.”
Still waiting twenty-five weeks for replacement parts for an electric scooter.
“25 weeks still no replacement parts for my sons electric scooter”
Replacement parts remain unavailable after seventeen weeks and communication is poor.
“Week 17 still nothing.”
Product arrived and driver was helpful and polite.
“Product arrived, helpful driver and polite 👍🏼”
Bought a used bike that failed to start despite many repairs.
“Truly low quality parts and they rely on good reviews.”
Second repair was denied under warranty and company blamed customer.
“under no circumstances was there going to be a refund or repair.”
Son's birthday bike arrived with missing parts and a broken kick-start.
“THERE WERE PARTS MISSING”
Son's dirt bike lost its sump plug and engine was ruined.
“engine damaged beyond repair”
Replacement bikes were repeatedly faulty and warranty service delayed.
“Deeply deeply appalling customer service and poorly made products.”
Attempted purchase resulted in double payment and no company response.
“my £1243.90 payment was taken TWICE”
Quad lacked the advertised lockable speed feature and no resolution.
“Fun Bikes have mis-sold me a quad (at a cost of £550).”
Paid for delivery but item was damaged and not delivered.
“the forklift crashed into the product on Monday”
Faulty bike unresolved for nine months despite repeated contacts.
“now 9 months unresolved”
Advertised age suitability conflicted with manufacturer warnings causing dispute.
“instruction manual stated not for use for under age 12 years”
Express delivery failed and bike developed battery faults without support.
“bike worked, then refused to hold any further charges.”
I found the Fun Bikes website easy to navigate and within minutes I had identified an Uber Scoot 2 Speed 71cc Big Wheel Off Road Adult Petrol Scooter that I had searched for months. The price was reasonable and I placed my order without difficulties. I was told that it will take about 7 days to deliver. The seven days elapsed and I emailed the company to check on the status of my delivery. There were no replies and I had to email them again and again. When they responded, they said it would take two more days. I wish they could communicate to the customers if there are delays to avoid panic. Not sure if i will buy from them again.
Bought a motocross bike that developed problems immediately after Boxing Day.
“things started to go wrong with it!”
One quad arrived clearly used and a charger was missing.
“you could see it was used”
Company failed to reply for over a month prompting purchase elsewhere.
“After more than a month still no reply!!”
Ordered three items for a mini moto rebuild.
“After looking at their site I choose to order three items for a mini moto I'm rebuilding.”
Quad arrived improperly built with missing parts and refused replacement.
“they admitted they hadn't built it correctly but still refused to replace it.”
One quad arrived damaged with missing bolts and unhelpful staff.
“one was badly damaged and missing bolts when it did turn up.”
Purchased two poor-quality bikes and the company ignored enforcement.
“awarded a full refund for both the bikes we purchased.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fun Bikes is a UK-based retailer specialising in leisure ride-on vehicles and accessories, including scooters, e-scooters, quad bikes and parts. The company operates online with delivery services and customer support, and is commonly searched by consumers for powered and children’s ride-on products, spare parts and delivery options.