Fixter
Experiences & Reviews
Fixter is a UK-based online marketplace and booking platform for car servicing and MOTs. The service connects motorists with local garages, allowing users to book work through a central app or website and to arrange collection and delivery by partner technicians. Fixter positions itself as a broker and logistics coordinator rather than a single repair garage, listing prices and managing booking, payment and drop‑off/pick‑up logistics across its network.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers describe punctual, professional servicing and efficient collection/delivery; a small number report poor outcomes or unnecessary work.
Value for money
Reviews split: several users report competitive or reasonable charges, while multiple reviewers cite high repair quotes or unwanted upsells.
User experience
Many reviews praise the app and easy booking flow, and highlight convenient pick‑up/drop‑off and simple payment through the platform.
Product quality
Some customers report good workmanship and successful repairs; others say suggested repairs were unnecessary or that specific issues were not addressed.
Communication
Frequent positive mentions of timely updates and informative texts; a minority of reviews report inconsistent or poor communication.
Overall experience
Overall impressions are predominantly positive, centred on convenience and service; a few reviews describe stress from pricing or repair disputes.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Takes the hassle out of servicing and MOT
"Living in a small town, getting my car in for its MOT and service has always been a bit of a challenge. As someone with limited mobility, walking any..."
Very impressed
"Quick service with very good results, easy handover for delivery service, k..."
Convenient but avoid unecesary upsell
"Love the service and the convenience but don't love the recommended additions once the car hits the garage. Recommended nearly £500 of flushes and flu..."
The garage wanted to take £660 for…
"The garage wanted to take £660 for repairs. The person who collected and delivered my car wanted to charge me £450. The total cost from my regular mec..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
Not worth it,the place FlashFit in…
Not worth it,the place FlashFit in Birmingham they don't have even a main line they use a mobile phone to call customers he took 1h and 45 minutes for...
Pick up and droop off best choice
Great service! The staff was friendly, professional...
Very easy to book - Great service and price
Very easy to book, great service, there was a slight issue and...
MOT was very convenient, car picked up and dropped off and minor issues dealt with prior to putting it through MOT
MOT was very convenient, car picked up and dropped off and minor...
All Good Service
...
Convenient but avoid unecesary upsell
Love the service and the convenience but don't love the recommended additions once the car hits the garage. Recommended nearly £500 of flushes and flu...
Very impressed
Quick service with very good results, easy handover for delivery service, k...
Good service from start to finish
Very good service collected my card they did the service and MOT and delivered my car back in...
Excellent work
...
Competitive MOT
This was an MOT carried out very punctually and professionally f...
My car was picked up as arranged on…
My car was picked up as arranged on time. The driver was respectful and helpful. I was informed about what is happening with my car and th...
Excellent service
Excellent service, and super co...
Even though there were delays I was…
Even though there were delays I was constantly kept informe...
Great quick and efficient
...
As usual-brilliant service without any…
As usual-brilliant ser...
Excellent communication and superb…
Excellent communication and superb val...
Trustful and reliable service 5 stars!
Trustful and reliab...
Bit lacking on communication either to…
Bit lacking on communication either to cust...
Takes the hassle out of servicing and MOT
Living in a small town, getting my car in for its MOT and service has always been a bit of a challenge. As someone with limited mobility, walking any...
The garage wanted to take £660 for…
The garage wanted to take £660 for repairs. The person who collected and delivered my car wanted to charge me £450. The total cost from my regular mec...
Conclusion
Reviewers most commonly praise Fixter for its convenience: easy online booking, app usage and collection/drop‑off logistics. Communication and status updates are frequently noted as strengths. Value opinions are mixed—some customers report competitive MOT pricing, while others describe high repair quotes or felt pressured to accept additional work. A minority of reviews also report specific workmanship or follow‑up issues. Prospective customers should compare quoted repair prices, check the partner garage details, and confirm any recommended work in writing before authorising repairs.