Reviewers most commonly praise Fixter for its convenience: easy online booking, app usage and collection/drop‑off logistics. Communication and status updates are frequently noted as strengths. Value opinions are mixed—some customers report competitive MOT pricing, while others describe high repair quotes or felt pressured to accept additional work. A minority of reviews also report specific workmanship or follow‑up issues. Prospective customers should compare quoted repair prices, check the partner garage details, and confirm any recommended work in writing before authorising repairs.
Examples from available reviews (Sep 2024 – Feb 2026).
App and collection service made MOT and servicing hassle-free.
“Using the Fixter app completely changed the game.”
Quick service with regular updates and easy handover.
“kept updated about what was going on throughout the day.”
Service convenient but garages recommended unnecessary and costly extras.
“Recommended nearly £500 of flushes and fluid changes all of which I declined.”
Reviewer says Fixter quoted far higher than regular mechanic, causing stress.
“The garage wanted to take £660 for repairs.”
Most reviewers describe punctual, professional servicing and efficient collection/delivery; a small number report poor outcomes or unnecessary work.
Reviews split: several users report competitive or reasonable charges, while multiple reviewers cite high repair quotes or unwanted upsells.
Many reviews praise the app and easy booking flow, and highlight convenient pick‑up/drop‑off and simple payment through the platform.
Some customers report good workmanship and successful repairs; others say suggested repairs were unnecessary or that specific issues were not addressed.
Frequent positive mentions of timely updates and informative texts; a minority of reviews report inconsistent or poor communication.
Overall impressions are predominantly positive, centred on convenience and service; a few reviews describe stress from pricing or repair disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Quotes shortened · As of: February 2026
Reviewer found the service trustworthy and reliable.
“Trustful and reliable service 5 stars!”
Communication was lacking but overall service was great.
“Bit lacking on communication either to customer or internally.”
App and collection service made MOT and servicing hassle-free.
“Using the Fixter app completely changed the game.”
Reviewer says Fixter quoted far higher than regular mechanic, causing stress.
“The garage wanted to take £660 for repairs.”
Personal items were stolen while the car was in assigned garage's care.
“personal items were stolen from my car — including expensive sunglasses”
Reviewer reports very poor service and refers to other reviews.
“Very poor service from Fixter, please see reviews already uploaded to other review sites.”
Timing belt fitted incorrectly, causing further problems and disputed workmanship.
“timing belt have not been fit and timed correctly and dodgy tensioners were used.”
Repeated booking changes and lack of collection prevented MOT completion.
“Fixtr have messed me around and I’ve had to go elsewhere”
Charged far more than local quotes and pressured into unnecessary repairs.
“We’ve just been ripped off by Fixter”
Approved garage charged for no work and refused refund.
“didn't even do any work on my car and they charged me for it”
Customer service was awful and not worth the time.
“Customer service is awful, don’t waste your time”
Wrong assessment, unauthorised transfer, vehicle damaged and no responsibility.
“Recovery team damage the vehicle and now Fixter Is not taking responsibility.”
Quoted price doubled and garage couldn't honour Fixter's quote.
“but upon confirmation, the price doubled”
Promises of same-day return broken with repeated no-calls and delays.
“At no point was there any sense that anyone cared”
Card charged £120 more than authorised and Fixter failed to refund.
“my card had been charged £120 more than what I had authorised!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fixter is a UK-based online marketplace and booking platform for car servicing and MOTs. The service connects motorists with local garages, allowing users to book work through a central app or website and to arrange collection and delivery by partner technicians. Fixter positions itself as a broker and logistics coordinator rather than a single repair garage, listing prices and managing booking, payment and drop‑off/pick‑up logistics across its network.