Booking Cancellation - The site ad booking process is flawless. They also provide a wide range of rental cars to choose from at competitive prices. The only issue I have with this company is the difficulties with cancellation. Had booked a land rover to have a trip with my family but due to an avoidable circumstances, our trip was postponed and we had to cancel the booking. In the website, they claim that cancellation is as simple as pressing a button but it was like climbing a mountain. The customer support team were unreachable, the cancellation was not possible on the website. It took us almost two weeks to get fully refunded. Book with easy Rent Cars but hope there will be no cause for cancellation.
EasyRentCars
Reviews & Experiences
Reviews for EasyRentCars show consistent strengths in booking flow, fast pick‑up and overall value: many customers report clean cars, efficient check‑in/out and repeat bookings. Communication is often praised for helpful reminders and quick responses, but several reviews highlight difficulties with cancellations and slow or unreachable support during refund requests. A small number of users received a different vehicle model than expected or lacked clear setup instructions for features. If you consider EasyRentCars, confirm the cancellation and refund policy, check the listed vehicle model before travel and save pre‑pickup communications for reference.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Jun 2020 – Feb 2026).
Easy to pick up & drop off the car. But the car is not Hyundai iMax but the KIA Cardinal instead which is a disappo...
Easy to book car rental. Everything went to plan. All information at fingertips within app before, during and after the rental. The car was...
I have used QEEQ a few times now and never had any issues. Good communication and...
What reviewers often mention
Service quality
Most reviewers report prompt, efficient pick‑up and helpful staff; a minority experienced unreachable support and long refund handling for cancellations.
Value for money
Many reviews note low prices, good deals and reasonable insurance options; a few users said pricing lacked clarity or transparency about final charges.
User experience
Booking, check‑in/out and platform use are frequently described as smooth and straightforward, with several repeat customers reporting consistently good experiences.
Product quality
Vehicles are commonly described as clean and well maintained; isolated reports note receiving a different model than booked or missing feature instructions.
Communication
Some reviewers praise fast responses and helpful pre‑pickup reminders; others report support that was hard to reach or lacked setup guidance.
Overall experience
Most reviewers give a positive overall verdict: smooth transactions, repeat bookings and good value. A minority experienced serious cancellation or refund issues.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (40) · Reviews (19) · Reviews (13) · Quotes shortened · As of: February 2026
Avis added additional services which I don't bought - I added extra services, like full insurance and border cross, but in the invoice Av...
easy to follow booking process
Arrived on an earlier flight - car wa...
Reliable and Competitive Car Rental - I have been using Qeeq for many years since pre-Covid. Qeeq so re...
Best prices - make sure you put exact dates and times or you need to rebook-...
quick, concise answers
Easy booking - ...
The inside of the car was absolutely disgusting…..filthy. Someone sneezed all over the steering wheel, front window, a...
Promotional Rate Not Honoured as Expected - I booked a rental car through Qeeq at a promotional rate of $556.29. When I arrived at the Budget counter, I was asked to pay an additional $118.57, w...
Great Service at a Good Price - Along with a great price and simple online booking process I was very happy with the rental company. I have happily used Europ Car Rental in Europe an...
Again a great experience! Easy to use homepage, good prices. And, most important: very friendly and helpful customer service as my...
very easy to book a good csr - ...
Site would not allow me to book car in…
I only use QEEQ, they are...
6x higher deposit for debit card - rental company accepted just credit cards for deposit. I have visa debit credit card,hence they took 3000dirhams for one month instead 500 for deposit...
Qeeq - Easy online boo...
Good service! - ...
No follow up from this transaction - I never received a final receipt for the transaction and th...
Quick Easy Cheap - ...
Amazing great site great prices - Amazing great s...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About EasyRentCars
EasyRentCars is an online car rental booking platform that lists and books vehicles from local suppliers. Users typically search, compare rates, select insurance options and book cars for short-term hire. People researching reviews commonly look for information on booking reliability, vehicle condition, support responsiveness and price transparency.