Many reviewers highlight fast dispatch, low prices, and helpful branch staff. Several say the parts were correct, online ordering was simple, and collection was easy. A repeated negative theme mentions late deliveries, cancelled orders, and missing or wrong items. Customers also often criticise how cancellations and refunds are communicated.
Examples from available reviews (Apr 2018 – Feb 2026).
Order arrived the same day and reviewer was very pleased.
“Order arrived the same day! Excellent.”
Company offered best prices and next-day delivery; will reuse.
“Brilliant company, the best prices I could find and the delivery was next day! Will definitely be using again”
Order cancelled then reinstated, collection failed and refund delayed.
“order was cancelled and I'd receive a refund which hasn't happened yet.”
Ordered brake discs and pads were too small and did not fit.
“The discs and pads are too small.”
Reviews often mention quick dispatch and helpful counter staff. Others describe orders stuck in “processing”, cancellations, and deliveries that turned up weeks late.
Many reviewers point to competitive pricing and good deals on common parts. A smaller group says coupons are needed to make prices worthwhile, or that refunds after faulty items left them out of pocket.
Customers commonly say the website and in-branch process make it easy to find parts and set up collections. Some report receiving the wrong parts or facing long queues at branches.
Many reviews say parts such as spark plugs and batteries arrived as described. Several others report damaged, used, or wrongly sized items, including empty boxes and faulty brake components.
Complaints often cite orders cancelled after pricing emails, missing confirmations or tracking details, and slow refunds. Fewer reviews mention positive, helpful customer-care interactions.
Feedback splits between strong praise for price, speed, and staff, and sharp criticism about fulfilment and poor communication. This pattern shows up across many reviews, not just a few.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (35) · Reviews (1) · Quotes shortened · As of: February 2026
Order arrived the same day and reviewer was very pleased.
“Order arrived the same day! Excellent.”
Standard delivery ordered Sunday arrived Monday morning.
“Ordered some parts on a Sunday on standard delivery and they arrived on the Monday morning 🙂 Great service.”
Orders repeatedly failed to arrive or were damaged; recent order cancelled after long processing.
“the order status remains as 'processing' for a month.”
Incorrect wipers initially, but staff located the correct ones helpfully.
“team went above and beyond to help locate the correct wipers. Thank you.”
Parts were fine but collection involved a long queue and single server.
“However the collection from Euro Car Parts Gravesend took over 1/4 hr as 6 other people were waiting to be served when I arrived.”
Reviewer praises service and the product.
“Great service and product”
Parts were high quality with prompt availability and good service.
“Quality parts. Prompt availability. Good service”
Easy to find required parts and delivery was quick and efficient.
“Easy to find parts I needed and delivery was quick and efficient”
Regular user praises great price and easy collection.
“great price and easy to collect regular user of car parts for less!”
Ordering was easy and delivery arrived within three days.
“Easy to order, quick dispatch and delivery, arriving in 3 days. Great all round service.”
Company offered best prices and next-day delivery; will reuse.
“Brilliant company, the best prices I could find and the delivery was next day! Will definitely be using again”
Items were delivered in good time.
“Items delivered in good time.”
Customer thanks the company and will visit again.
“I will visit you again. Thanks”
Products in stock, price-matched and superfast home delivery.
“All products in stock and price matched on request. Superfast home delivery.”
Previous good experience but current order is still undelivered after a week.
“I am still waiting for my last order about a week later!”
Good value parts delivered swiftly.
“Good value car parts delivered swiftly what’s not to likr”
Reviewer consistently finds the service amazing.
“Always an amazing service”
Ordered a fuel filter but the delivered part was the wrong filter.
“who rang me back a few hours later and said wrong filter”
Orders cancelled after discounted price emails, claiming pricing mistakes.
“you will receive an email that was a mistake and they cannot sell for that price, and they cancel orders.”
Customer's order was refused despite the company's fault.
“Despite the fault from you, you refused my order”
Order cancelled then reinstated, collection failed and refund delayed.
“order was cancelled and I'd receive a refund which hasn't happened yet.”
Parts offered excellent value and arrived quickly.
“Excellent value and the parts arrived fast.”
Standard delivery battery arrived the next morning, impressively fast.
“I was speaking to the delivery driver at 10am the next morning!!! Fantastic !!!”
Ordering and delivery were easy; range and delivery both excellent.
“Easy to order and get delivered Great range option and excellent delivery.”
Repeated use gave confidence in correct parts matching, price and delivery.
“was happy with the price and delivery time.”
Item became available for collection very quickly.
“Happy with how quick the item was available to collect.”
High-quality spark plug delivered to the door the next day.
“High quality Beru iglow plug (with pressure sensor) delivered to my door the very next day!”
Found battery easily online, used discount code and collected without queues.
“Applied discount code which gave me a very good price.”
Reviewer happy with both price and service.
“Good service happy with price and service”
Delivery arrived next morning despite no urgent request; very fast.
“van was at my door the next morning - and I hadn't requested urgent delivery!”
They reliably supply needed parts when required.
“Always come up the goods when I need them”
They offer needed items at good prices.
“Always find what I need at a great price”
Reviewer says review was stopped and expresses dissatisfaction.
“you Stopped doing that review at the end”
Good selection, competitive prices and convenient local stock availability.
“nearly always in stock at my local branch or one close by.”
Great service at the Burton depot; items arrive promptly.
“always find service is great at the burton depot. items arrive promt”
No order confirmation or tracking received; awaiting response.
“don’t receive email confirmation or a tracking number for my order.”
Collected wiper blades next day at a much better price.
“Collected next day and a very good price”
Large selection, competitive prices, convenient online or in-store pickup.
“Friendly staff who know their stuff!”
Staff were professional and identified a refund due.
“very professional. even pointed out that a refund was due.”
Fast delivery and parts matched the description.
“Fast delivery , parts as described.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Car Parts 4 Less is a UK retailer of replacement parts and accessories for cars and light commercial vehicles. It sells items such as brake pads and discs, air and oil filters, batteries, wiper blades, and spark plugs from both branded and aftermarket suppliers. Customers can order online or collect from local branches, and product pages list technical details and fitment information. Support is available by phone and email, and the website includes order-management tools.