Reviews Analysed
21
We Collect & Analyse Reviews
Car Parts 4 Less
Experiences & Reviews
Car Parts 4 Less is a UK automotive parts retailer serving private motorists and trade customers. It supplies a range of replacement components and accessories online, with delivery and branch collection options commonly used by customers. People searching reviews usually look for stock availability, pricing, delivery speed and returns or warranty handling.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
19d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Most reviewers praise in‑store staff and customer care; a minority report problems around returns handling and delivery‑related service.
Share
Strong
22%
💰
Value for money
Customers note good prices and brand choice but also mention having to apply coupons and disputes over promotional refunds.
Share
Mixed
10%
⚡
User experience
Many reviews cite fast, straightforward online ordering and quick delivery or collection; some report late or failed courier deliveries.
Share
Strong
17%
🔧
Product quality
Several reviewers confirm correct, branded parts and availability, while others report wrong, used or faulty items on arrival.
Share
Mixed
14%
📞
Communication
Mentions are limited: one review praises helpful phone support, another reports being directed to call or return items.
Share
Mixed
3%
⭐
Overall experience
Overall feedback leans positive for speed and staff helpfulness but is tempered by recurring product and delivery complaints.
Share
Mixed
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Kungs 2-in-1 cleaner and Ice Scraper
"
I ordered a Kungs 2-in-1 cleaner and ice scraper, as well as 5 liters of prestone at a cost of 10 cents.
Cars Parts4Less offers a ready-to-use screen wash for the winter season, but only one piece of the Kungs 2 in 1 box.
A very helpful person in customer care has helped me handle my problem and has provided me with a phone number to call in the event that I have any more problems. I appreciate their assistance.
If everyone received this kind of service, there would be no problems, and it would be a significantly nicer experience doing business with the company knowing that you will be able to speak with someone in the event of an issue.
Thanks Andrew.
"
Franklin Steve
Collected.reviews
Dec 04, 2021
Featured for: Helpful customer care and phone support
Very unhappy and feeling robbed
"Very unhappy and feeling robbed. Bought some Brembo brake discs and had them fitted to my car. Turns out that the discs are faulty as my car is shakin..."
Benjamin Jennings
Trustpilot
Sep 30, 2025
Featured for: Faulty parts and refund policy complaint
EVRI COURIER SERVICE IS SHOCKING FOR CarParts4Less customers
"Order placed a full week ago, STILL NOT ARRIVED. EVRI have let you down again and wasted a full weekend for my customer and I. CarParts4Less should lo..."
customer
Trustpilot
Sep 30, 2025
Featured for: Long delivery delay; courier criticised
Good choice of brands
"Good choice of brands, good price & qu..."
Mike
Trustpilot
Sep 30, 2025
Featured for: Good brands, price and quick delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Artur
trustpilot.com
Sep 30, 2025
Fast delivery
Fast delivery , p...
M
Mrs Rae
trustpilot.com
Sep 30, 2025
Pollen filter delivered in box had been…
Pollen filter delivered in box had been used already and was blacker tha...
c
customer
trustpilot.com
Sep 30, 2025
EVRI COURIER SERVICE IS SHOCKING FOR CarParts4Less customers
Order placed a full week ago, STILL NOT ARRIVED. EVRI have let you down again and wasted a full weekend for my customer and I. CarParts4Less should lo...
k
keith
trustpilot.com
Sep 30, 2025
Ensure to apply the discount coupon or will pay higher price.
Price could be better managed. Discount coupons based on these prices have to be applied to get a reasonable deal. Online process is OK and not too di...
L
Liam bishop
trustpilot.com
Sep 30, 2025
I ordered discs and pads for my car and…
I ordered discs and pads for my car and they...
K
Kevin
trustpilot.com
Sep 30, 2025
The best Parts around..
Hi there I went to collect my daughters battery up for her Range Rover at Hoddesdon, great service as I ordered it.. The lady at the Desk was talking...
J
James
trustpilot.com
Sep 30, 2025
Good service
Never had any issues in the past,part...
K
Keith Gregory
trustpilot.com
Sep 30, 2025
Great fast service
Great fast service, whether at the counter or deli...
R
R. Khan
trustpilot.com
Sep 30, 2025
The items are always available and the…
The items are always available and the...
B
Benjamin Jennings
trustpilot.com
Sep 30, 2025
Very unhappy and feeling robbed
Very unhappy and feeling robbed. Bought some Brembo brake discs and had them fitted to my car. Turns out that the discs are faulty as my car is shakin...
R
Rob Newman
trustpilot.com
Sep 30, 2025
Good value & fast delivery
...
M
Mike
trustpilot.com
Sep 30, 2025
Good choice of brands
Good choice of brands, good price & qu...
C
Chidiebere Oforka
trustpilot.com
Sep 30, 2025
Good service
...
K
Kona
trustpilot.com
Sep 30, 2025
Bought 4 spark plugs one box was empty.
Bought 4 spark plug...
c
customer
trustpilot.com
Sep 30, 2025
Good customer service
...
C
Charlie
trustpilot.com
Sep 30, 2025
Ordered and delivered in 2 hours
Ordered and delivered in...
J
John Conley
trustpilot.com
Sep 30, 2025
Prompt friendy delivery service
Prompt friendy...
C
Carol Kubicki
trustpilot.com
Sep 30, 2025
Good price and arrived quickly but we…
Good price and arrived quickly but we h...
M
Mr Ionut Claudiu Tatarusanu
trustpilot.com
Sep 30, 2025
Better to collect the parts rather then go for delivery
Took longer to get my parts deliv...
B
B Walker
trustpilot.com
Sep 30, 2025
Great price and availability
Great price and availability...
Conclusion
Customer feedback shows frequent praise for fast deliveries, helpful counter staff and available stock. At the same time there are multiple reports of wrong, used or faulty parts and a handful of significant courier delays (some reviews name EVRI). Several reviewers highlight pricing nuances — coupons are often applied and promotional refunds have caused disputes. Prospective buyers should inspect items on receipt, photograph any issues, check fit before installation and familiarise themselves with the returns and warranty process. Where possible, choosing branch collection can reduce exposure to courier problems.