Many reviewers highlight fast dispatch, low prices, and helpful branch staff. Several say the parts were correct, online ordering was simple, and collection was easy. A repeated negative theme mentions late deliveries, cancelled orders, and missing or wrong items. Customers also often criticise how cancellations and refunds are communicated.
Examples from available reviews (Apr 2018 – Feb 2026).
Order arrived the same day and reviewer was very pleased.
“Order arrived the same day! Excellent.”
Company offered best prices and next-day delivery; will reuse.
“Brilliant company, the best prices I could find and the delivery was next day! Will definitely be using again”
Order cancelled then reinstated, collection failed and refund delayed.
“order was cancelled and I'd receive a refund which hasn't happened yet.”
Ordered brake discs and pads were too small and did not fit.
“The discs and pads are too small.”
Reviews often mention quick dispatch and helpful counter staff. Others describe orders stuck in “processing”, cancellations, and deliveries that turned up weeks late.
Many reviewers point to competitive pricing and good deals on common parts. A smaller group says coupons are needed to make prices worthwhile, or that refunds after faulty items left them out of pocket.
Customers commonly say the website and in-branch process make it easy to find parts and set up collections. Some report receiving the wrong parts or facing long queues at branches.
Many reviews say parts such as spark plugs and batteries arrived as described. Several others report damaged, used, or wrongly sized items, including empty boxes and faulty brake components.
Complaints often cite orders cancelled after pricing emails, missing confirmations or tracking details, and slow refunds. Fewer reviews mention positive, helpful customer-care interactions.
Feedback splits between strong praise for price, speed, and staff, and sharp criticism about fulfilment and poor communication. This pattern shows up across many reviews, not just a few.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (35) · Reviews (1) · Quotes shortened · As of: February 2026
Pollen filter appeared used and required store exchange.
“Pollen filter delivered in box had been used already”
Order delayed a week due to EVRI courier, causing customer inconvenience.
“Order placed a full week ago, STILL NOT ARRIVED.”
Prices require discount coupons to achieve reasonable value.
“Discount coupons based on these prices have to be applied to get a reasonable deal.”
Ordered brake discs and pads were too small and did not fit.
“The discs and pads are too small.”
Collected a battery in-store and received great service.
“great service as I ordered it..”
Customer has never had issues; parts always available and good service.
“Never had any issues in the past,parts always thare,keep up the good work 😊”
Fast service both in-store and for deliveries; helpful counter staff.
“Staff at counter are fab and really helpful”
Items consistently available and customer service was brilliant.
“The items are always available and the customer service support is brilliant,”
Faulty Brembo discs caused braking issues and refund left customer £43 out of pocket.
“Turns out that the discs are faulty as my car is shaking under braking”
Goods offered good value and were delivered quickly.
“Good value & fast delivery”
Wide brand choice, good price and quick delivery.
“Good choice of brands, good price & quick delivery.”
Reviewer reports the service was good.
“Good service”
Purchased four spark plugs but one box arrived empty.
“Bought 4 spark plugs one box was empty.”
Customer reports good customer service.
“Good customer service”
Order delivered within two hours with great service.
“Ordered and delivered in 2 hours - great service”
Delivery service was prompt and friendly.
“Prompt friendy delivery service”
Good price and quick arrival; collection was convenient.
“Good price and arrived quickly but we had plenty of time to collect.”
Delivery took longer than the website's stated time.
“Took longer to get my parts delivered then they said on the website”
Good prices, availability and very helpful, friendly staff.
“Great price and availability. Very helpful and nice staff”
I ordered a Kungs 2-in-1 cleaner and ice scraper, as well as 5 liters of prestone at a cost of 10 cents.
Cars Parts4Less offers a ready-to-use screen wash for the winter season, but only one piece of the Kungs 2 in 1 box.
A very helpful person in customer care has helped me handle my problem and has provided me with a phone number to call in the event that I have any more problems. I appreciate their assistance.
If everyone received this kind of service, there would be no problems, and it would be a significantly nicer experience doing business with the company knowing that you will be able to speak with someone in the event of an issue.
Thanks Andrew.
Orders are consistently delivered on time.
“Always deliver on time.”
Easy purchase and very fast next-morning delivery.
“Everything arrived as described, the next morning!”
Quick service and a well-priced product that performed fine.
“Good quick service and product very good price”
Reviewer highly recommends them for prices, delivery and products.
“I would highly recommend car parts for less.they are good on prices.fast delivery.and great products.”
Parts dispatched promptly and driveshaft seems to be good quality.
“Parts despatched promptly, prices good, all parts supplied as ordered.”
Delivery was delayed over two weeks despite assurances.
“Delivery took over 2 weeks.”
Very positive experience with service, price, delivery and returns.
“I am very happy to recommend this reliable company.”
Item cancelled then other items still not delivered despite assurances.
“But it’s still not here and your asking me to review my order? How does that work?”
Ordered on 1/1/2021 and still not received, with poor updates.
“I have not received my order which was made on the 1/1/2021”
Great prices and excellent customer service including free collection.
“they came to collect it- for free!”
Fast delivery and good price.
“Fantastic delivery great price. Thank you”
Reviewer reports a very positive overall experience.
“Very very good experience”
Helpful staff and free, quick postage; pads appear good quality.
“postage was free and quick . The pads look very good quality”
Item arrived quickly and was well packaged.
“Fast and well packaged item.”
No item received, ignored correspondence, refund only after PayPal claim.
“Poor service, no item after order and money paid”
Delivery was fast and items well packaged.
“Fast delivery, well packaged”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Car Parts 4 Less is a UK retailer of replacement parts and accessories for cars and light commercial vehicles. It sells items such as brake pads and discs, air and oil filters, batteries, wiper blades, and spark plugs from both branded and aftermarket suppliers. Customers can order online or collect from local branches, and product pages list technical details and fitment information. Support is available by phone and email, and the website includes order-management tools.