Many reviewers mention fast transfers, a simple app flow, and mostly dependable delivery. Several point to competitive exchange rates and low or no remittance fees. A clear negative cluster focuses on failed transfers, slow refunds, and at least one report of an unauthorised debit. A few users also note occasional site glitches and account-setting mistakes.
Examples from available reviews (Aug 2024 – Feb 2026).
Long-term user finds transfers very fast, efficient, and problem-free.
“very fast and efficient way of sending money.Never experienced any problems with them.”
Reviewer claims funds were taken without authorisation and customer service failed to respond.
“my money was taken in my account without authorisation”
Reviewer reports a transfer failed and refund not received after 15 days.
“I have sent money to Afrika and they dont got.”
Reviewer trusts company; notes high exchange rate, no fees, and fast delivery.
“No remitance fee Fast money arrived to the reciever”
Many reviews highlight fast, efficient transfers and call the service excellent or honest. Several low-rated reviews describe transfers that failed, or money taken without authorisation, along with refunds that arrive late or not at all. Users repeatedly point to the gap between everyday success and these breakdowns as an operational risk.
Many users report strong exchange rates, no remittance fees, and savings for recipients. Some reviewers point to high exchange margins or relatively high fees on small transfers under €100. Pricing complaints show up less often than praise for competitive rates, but they still recur.
Users often describe the app and website as quick and easy, and they like one-step resend options and simple flows. Several reviews mention occasional downtime or transaction errors that disrupt the process. One technical issue involving account-type settings comes up more than once, but far less than the overall usability praise.
Most reviewers say transfers feel reliable, fast, and secure, and some explicitly describe the app as trusted. A handful mention intermittent technical issues when the site does not work properly. One isolated review calls the broker illegitimate; that claim sits apart from the broader run of positive quality feedback.
Feedback on customer support is mixed: many users praise quick replies, problem-solving, and personal follow-up calls. Another set of negative reviews describes support as unresponsive, with refund issues or unauthorised-debit cases left unresolved. The split points to very different support experiences depending on the case.
Most reviewers describe a positive, repeat-use experience driven by speed and convenience. Most negative ratings stem from serious complaints about missing funds, refunds, and authorisation problems. A few operational and coverage gaps appear, but less often than the main positives.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: February 2026
Offers good exchange rates and instant delivery according to reviewer.
“Good rates and instant money delivery”
Reviewer reports a very good experience.
“Go werry good”
Reviewer found the process quick and easy.
“It was quick and easy.”
Reviewer calls the app best and trusted.
“Best and trusted app”
Reviewer praises the company's customer service.
“Great customer service”
Good exchange rates but transfer fees below €100 are high.
“Just the fees for Transfers below 100 € is not very fine - 50 € would be acceptable though...”
Reviewer says the broker is not legitimate and to stay away.
“This broker is not legitimate – stay away.”
User praises Tradecrypts' interface, fast deposits and responsive support.
“The interface is user-friendly”
Payment was cancelled without updates and refunds delayed despite promises.
“I just need my money back ASAP so I can send it from different platform.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
WorldRemit is an online money transfer service that lets people send international remittances through a website and mobile apps. Users can send to bank accounts, cash pickup points, and mobile-money wallets in many destination countries. During checkout, it displays exchange rates and transfer fees, and it offers tracking for transfers sent. The company operates in multiple jurisdictions and follows regulatory controls focused on anti-money laundering and consumer protection.