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Wise
Reviews & Experiences

Reviewers most often note Wise for fast, easy-to-use transfers, transparent fees and useful features like virtual cards. Several reviews cite good exchange rates and straightforward international payments, making it attractive for regular cross-border transfers. However, some users report specific problems: high ATM or card transaction fees in certain cases, occasional failure to receive security codes, and isolated address-update issues. Consumers should weigh the likely savings on transfers and multi-currency convenience against potential card or withdrawal fees and confirm support for particular destination currencies before sending large amounts.

Overview & Key Metrics

Review count
51
Sources
trustpilot.com, consumeraffairs.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers report fast, reliable transfers and quick account actions; a minority describe delays or transfers that could not be completed.

💰

Value for money

Many users cite low, transparent fees and competitive exchange rates; a few highlight high card or ATM withdrawal charges as a drawback.

User experience

Users frequently describe the app as simple and easy, with instant tracking and quick transactions; occasional issues include address-update friction.

🔧

Product quality

Customers praise features such as virtual cards, quick replacement cards and wide card acceptance; some request support for additional currencies or report product limitations.

📞

Communication

Support and fraud-resolution are often reported as responsive and helpful; a few users encounter problems receiving security codes or similar communication failures.

Overall experience

Most reviewers give positive overall feedback, citing convenience, speed and cost savings; a small number report serious issues that blocked transfers.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · consumeraffairs.com (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Nikolas Pastir experience

User finds the service insufficient and very slow.

“Not enough very slow”

Sep 30, 2025 · trustpilot.com
John value

Very simple and easy to use, helps save money.

“Very simple, easy to use good way to save on money by using wise!”

Sep 30, 2025 · trustpilot.com
Rafael Muresan experience

Reviewer considers it the best money transfer app.

“The best money transfer app”

Sep 30, 2025 · trustpilot.com
Muhamed Adem Munie usability

Most features are instant, but address updates do not apply instantly.

“Everything from account opening to receive and send money is so instant.”

Sep 30, 2025 · trustpilot.com
Francesco Taddei usability

Currency conversion is convenient, card widely accepted and app easy.

“Currency conversion is always convenient compared to other companies”

Sep 30, 2025 · trustpilot.com
Gilbert Hernandez service

Convenient for international transfers; issues are usually resolved within a day.

“Very convenient to use and to send money on international client.”

Sep 30, 2025 · trustpilot.com
Adam Buxton usability

Wise account is easy and brilliant for converting currencies.

“I think that a wise account is such a brilliant thing and so easy to convert currencies.”

Sep 30, 2025 · trustpilot.com
Stormgain Customer usability

Platform is excellent and very user-friendly.

“Excellent, very user-friendly platform”

Sep 30, 2025 · trustpilot.com
Stephen value

The currency exchange service is fabulous.

“currency exchange is fab”

Sep 30, 2025 · trustpilot.com
Aaron Goldman service

User requests support for transfers to French Polynesia in XPF.

“Please support transfer of funds to French Polynesia in XPF!”

Sep 30, 2025 · trustpilot.com
Prof. Leann Kirlin 4/5

I recently used Wise's commission payout service in Euros, and I am very satisfied with the experience. The process was simple, quick and efficient!

What stood out to me was the low cost of transfer fees as compared to other traditional bank services that I have used before - it made a real difference in my budget. In addition, Wise has a transparent fee structure that ensures there are no hidden charges or surprises at the end of your transaction.

The payment system ensured that it reached its destination quickly without any hiccups. I also appreciated the excellent customer support team who were available 24/7 to handle any questions or issues throughout the whole process.

Overall, using Wise for commission payout was an excellent decision! It is reliable, affordable and fast. If you're looking for an easy way to make international payments, this is definitely worth considering

Sep 13, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Wise

Wise (formerly TransferWise) is a UK-based fintech specialising in international money transfers and multi-currency accounts with linked debit cards. It operates via web and mobile apps, publishes fees alongside mid-market exchange rates, and serves both personal and business customers across many countries. The service emphasises online account management and multi-currency functionality for cross-border payments.