Users often praise fast, low-cost transfers and a simple mobile app. Several support agents are mentioned by name for quick, effective fixes. A smaller set of reviews describes major problems, including frozen funds, delayed refunds, and transfers that missed promised timelines. These cases draw sharply negative ratings amid largely positive feedback.
Examples from available reviews (Jun 2022 – Mar 2026).
Reviewer uses the service monthly for years, finding it fast, cheap and reliable.
“Fast, cheap and reliable. I use their service monthly already for years”
Reviewer found the service fast and simple.
“Fast and simple. Well done 💯”
Funds were frozen and refund not delivered despite full cooperation.
“As of now, my funds remain in limbo despite full cooperation.”
Promised one-hour transfer did not arrive and support offered no clear explanation.
“Unfortunately, the money was not sent for several hours.”
Most reviewers say transfers process quickly and reliably. Others report held funds, delayed refunds, or declined transfers that needed escalation. A few also mention ID verification as an occasional sticking point.
Low fees and competitive exchange rates come up repeatedly as key reasons for choosing the service. Long-term and monthly users point to savings paired with speed as the main benefit. Price complaints are rare in this sample.
Users describe the app and website as easy to use and quick to navigate. Many mention fast setup and same-day arrivals, while a minority cite slow ID checks that interrupt the flow. Transfer tracking and straightforward steps are frequent positives.
Most accounts describe transfers as smooth, secure, and fast. A minority report breakdowns where transfers were blocked or money stayed in limbo. Resolving these cases required hands-on help from customer service.
Reviewers often name support staff and credit them with quick, practical help that solved problems fast. Some customers say explanations were weak when transfers were delayed or not sent. In positive reviews, speed of response stands out most.
Sentiment is mostly positive, including many satisfied long-term users. Ratings split between many high scores and a smaller number of severe complaints about held funds and refunds. For affected customers, those negative cases strongly shape the outcome.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently had the opportunity to use TransferGo to send money abroad, and I must say that my experience was excellent. The process of sending the money was incredibly easy and hassle-free, both online and through their app. The low fees were a definite plus as well, considering the high cost associated with other international transfer options.
What stood out to me most about TransferGo was their commitment to secure transactions. Every step of the transaction felt protected and trustworthy, making it easier for me to trust them with my money. I also appreciated how quickly the transfer went through – within minutes my recipient had received confirmation that they had received the funds.
Overall, using TransferGo made what could have been a difficult task seamless and stress-free. Their focus on affordability, security, speed makes them an ideal platform for anyone looking for convenient ways to move money across borders.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
TransferGo is a digital remittance service for international money transfers through web and mobile apps. It supports bank-to-bank transfers and local payout options with currency conversion. Customers can manage accounts, complete identity checks, and track transfers online. The service serves personal and business remittances and focuses on competitive exchange rates and low fees.