ZSL London Zoo
Experiences & Reviews

Great space, lovely customer service and the icing on the cake is Ally's customer service at the membership desk!....Ally is an absolute delight, poli...

Staff not very engaging most happy to sit down and chat to each other. I was shocked by how little they had of animals, very poor and expensive. The r...

Absolute crap. Not worth the money, the animals we did manage...

When I was young a visit to London Zoo was always looked forward to and delivered excitement and interest. After a gap of 55+ years(!) I was attracted...

We didn’t see many animals… went for sons birthday he enjoyed running around but most exhibits we went to had nothing to see… we went back to the encl...

We enjoyed a magical overnight stay in one of the lodges and can’t rate the experience and the staff highly enough. The lodges are very comfortable, a...

I have mixed feelings about my visit to Whipsnade today. GOOD POINTS: Every single staff member I spoke to was extremely friendly and helpful. The caf...

I visited London zoo 2 June no Elephants, lions tigers rhin...

Don’t bother with the ticket insurance. Total waste of money. We bought tickets on the morning of our intended visit. I’m disabled and have various he...

Don’t waste your hard earned money , it’s so dissapointing, animals not seen I’m serious we hardly saw anything , the cheetahs were far away laying do...

I visited the zoo as a child about 45yrs ago I remember standing next to john Alderton and Pauline Collins at the giant tortoise enclosure.. 🐢 it was...

My partner and I had a great time at the zoo, and the staff were friendly and we loved the talks by Olivia, Ralph, Lucy and Jodie. Edith was also very...

I bought 5 tickets online along with insurance, but can't go to visit at that day, now I'm tryin...

Sparsely populated with animals. Mostly 0, 1 or 2 of each animals. Lots of no shows (e.g....

I went to Whipsnade Zoo over the weekend. Even though it was a rainy day, the experience was enjoyable. It's a pity there were no tigers, and I hope t...

Was very disappointed with the number of empty cages and closed areas. For example not a single penguin in huge penguin pool. One sleeping lion who lo...

Wanted to express my deep disappointment after my recent visit to the zoo. The overall state of the zoo was significantly down, with evident issues su...

It was just so run down. Heart breaking to see the Zebra and Giraffe enclosures - since when did these beautiful creatures walk on concrete in the wil...

I visited about 20 years ago with my family. It has gone down hill significantly I am sad to say. Barriers everywhere, work materials all over the pla...

I just wish I had read these reviews before visiting London Zoo. I decided to buy 2 tickets for the penguin experience but you also have to purchase 2...