Reviews for UK Breakaways consistently highlight easy booking paths (online and by phone), clear pricing and a call centre that many customers find helpful. Several reviewers describe the packages as good value, often mentioning included meals and entertainment. A minority of reports refer to specific hotel problems—room heating failures and an isolated safety incident at one property—so checking individual hotel reviews and asking about room facilities is advisable. If accessibility or special needs are important, phone contact appears effective for making requests and clarifying arrangements.
Examples from available reviews (Oct 2025).
Very quick on phone excellent service - Very quick on phon...
Great break booked! Website easy to navigate, v...
We have used UK breakaways for some time now in different locations, for the money we find them very good value, you could pay a l...
The hotel itself ,the staff were lovely but a bit sparce, our room the heating didn't seem to be working ,the police were present 2wice during our two...
Customers repeatedly report helpful, friendly and prompt assistance from phone agents when booking and arranging special requests.
Many reviewers describe the packages as good value or good price, citing room, food and entertainment included in the package.
Website and booking process are frequently described as easy to use, with clear pricing and simple online or phone booking options.
Most comments about hotels are positive (location, food, entertainment), but a small number report room issues and safety concerns.
Phone contact is commonly noted as prompt and knowledgeable; reviewers highlight quick answers and friendly staff on calls.
Overall impressions are generally positive with repeat bookings and loyalty, though isolated stays led to negative overall impressions.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
Easily done. - Made booking on the telephone. Helpful lady...
Happy days … - The person who I delt wit...
We have used UK breakaways for some time now in different locations, for the money we find them very good value, you could pay a l...
helpful friendly call manager - ...
Very easy to book and at a good price. Used many tim...
Very quick on phone excellent service - Very quick on phon...
Easy to find what I was looking for and…
Great break booked! Website easy to navigate, v...
Easily booked good value for money - Easily booked goo...
Great value, venue entertainment. Always helpful with notes for the hotel fir my disabled parents. Been booking every year f...
Easy Web site to book - ...
Easy to book online. - ...
The hotel itself ,the staff were lovely but a bit sparce, our room the heating didn't seem to be working ,the police were present 2wice during our two...
Always helpful staff - When i rang up for my family annual pre Christmas weekend away. The lady on the phone was plea...
Easy to book with speak to a person…
Efficient - Easy, quick with a pl...
Hotel in a good place for the town food…
Grey value for the money - ...
I called to make my reservations the phone was answered promptly and...
Very helpful and easy to deal with
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
UK Breakaways is a UK-based travel provider specialising in packaged short breaks and hotel deals across the United Kingdom. It operates an online booking site alongside telephone reservations and advertises package elements such as accommodation, meals and entertainment. Consumers searching for reviews will find frequent mentions of phone-based customer service, online booking flow and value-oriented packages.