Reviews Analysed
21
We Collect & Analyse Reviews
The Best of Exmoor
Experiences & Reviews
The Best of Exmoor is a UK-based holiday-cottage agency specialising in properties around Exmoor National Park. It publishes property listings and booking information on a public-facing website, and acts as an intermediary between guests and private cottage owners. The agency’s portfolio typically targets visitors seeking rural cottages, walking access and dog-friendly options across villages, coastal spots and moorland near Exmoor.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
22d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Many reviewers praise helpful owners and responsive customer service; hosts frequently assist with day-planning, dog arrangements and arrival details.
Share
Strong
16%
💰
Value for money
Very few reviews address price. One guest called a stay “great value”; most feedback focuses on facilities and location rather than rates.
Share
Mixed
2%
⚡
User experience
Several guests report straightforward online booking and an easy website experience; bookings described as quick, simple and easy to rebook.
Share
Strong
8%
🔧
Product quality
Most reviews describe clean, well-equipped and comfortable cottages with good kitchens, comfy beds and easy access to walks; one reviewer noted imperfections.
Share
Strong
33%
📞
Communication
Guests note prompt, informative contact: emails, phone access and quick answers to queries. Communication is repeatedly described as reliable and helpful.
Share
Strong
8%
⭐
Overall experience
Overall feedback is positive: many guests recommend properties, rebook and praise locations, cleanliness and amenities; a single review was mixed.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
dog-friendly cottage
"I actually have a dog-friendly cottage for Exmoor. I have rented it out many times and the dogs have always been a hit with the dogs. The isolation is a bit of a problem as I said to a friend, but for those who enjoy dogs, that does not matter. The area itself is one of my favorite areas in Britain. There are some great walks you can take your dogs on and it's an area with very little traffic so the dogs can roam freely without any worries. I WOULD PARTIALLY RECOMMEND THE STORE TO PROSPECTIVE BUYERS BECAUSE WHAT I bOUGH ISN’T 100% PERFECT.
"
kENRIEY
Collected.reviews
Nov 30, 2021
Featured for: Mixed recommendation, notes property faults
We ALWAYS book with Best of Exmoor.....
"We ALWAYS book with Best of Exmoor - they have proven to be the best company for properties around the area. Customer service is second to none and th..."
Michelle Compton
External Source
Sep 16, 2025
Featured for: Long-term repeat customer praising service
the cart shed
"the cart shed. brendon hills. booked with 'the best of exmoor' which was a b..."
Mrs Shenton
External Source
Sep 16, 2025
Featured for: Mentions booking ease and great value
Fantastic last minute holiday at Hare and Hounds
"What a lovely find for our last minute summer holiday! Gorgeous character cottage in quiet location - perfect for (re-)visiting the Exmoor area. The H..."
Gunter
External Source
Sep 09, 2025
Featured for: Detailed positive property description, amenities noted
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Kym Francis-Hill
External Source
Oct 02, 2025
Dunkery View
Dunkery View was beautiful spacious & exceptionally clean accommodation. It was very clear to see the hosts t...
J
Janet Garnett
External Source
Oct 02, 2025
Lovely cottage in quiet location
Lovely cottage in quiet location. Good selection of maps and walking guides, and exc...
C
Charles Woodard
External Source
Oct 02, 2025
Sheepfold Cottage
Fabulous little cottage in the perfect location to explore Tarr Steps and the surrounding area. So beautiful and even in the r...
M
Mrs K Nevshehir
External Source
Oct 02, 2025
The Stables - Fabulous place to stay.
The Stables, Lydeard St Lawrence Lovely cottage, perfectly situated for travelling to the Quantock Hills, Dunster Castle and the coast. The cottage wa...
T
Tracey M
External Source
Oct 02, 2025
Good choice of accommodation
Easy to use website, good variety of properties across Exmoor for all occasions. Loved the house and vill...
M
MP
External Source
Oct 02, 2025
Vale View Apartment
Vale View Apartment Excellent and very spacious apartment...
W
Wendy
External Source
Oct 02, 2025
Great location
Great location. Very well appoin...
I
IAN WILTON
External Source
Sep 30, 2025
This property is in a great location…
This property is in a great location close to walks, town and woods! The house was very nice and decoration etc good. The garage and utility space was...
L
Linda Rowe
External Source
Sep 21, 2025
Ball Cottage Wisnford
We just love this cottage and the surrounding area. The weather this time wasn't the kindest but just being in the cosy warm cottage was a holiday by...
M
Michelle Compton
External Source
Sep 16, 2025
We ALWAYS book with Best of Exmoor.....
We ALWAYS book with Best of Exmoor - they have proven to be the best company for properties around the area. Customer service is second to none and th...
M
Mr Derek Peddie
External Source
Sep 16, 2025
Hare & Hounds
Hare & Hounds, Exton. We found this lovely cottage last minute and so pleased that we did. Cottage has been sympathetically renovated ,retaining perio...
s
sk
External Source
Sep 16, 2025
Looking forward to next years stay already!
I think the fact that we have booked with Best of Exmoor, and stayed in one of their cottages twice now, and have already booked for next year & 2027...
M
Mrs Shenton
External Source
Sep 16, 2025
the cart shed
the cart shed. brendon hills. booked with 'the best of exmoor' which was a b...
M
Mrs Carol Kite
External Source
Sep 16, 2025
A True Gem
Location is everything with this cottage- we loved having our own slice of this picturesque location- albeit just for a week. The cottage is comfortab...
c
customer
External Source
Sep 16, 2025
Cherries is absolutely lovely
Cherries is absolutely lovely, everything you could possibly need is there. The little extras of Prosecco, biscuits and even milk in the fridge were g...
D
David
External Source
Sep 16, 2025
Great property
Great property, well kitted out kitchen, excellent beds. Superb location, lovely...
C
Chris Barwell
External Source
Sep 09, 2025
Booking through the Best of Exmoor was…
Booking through the Best of Exmoor was really very quick and easy and we would definitely use them again. Ruffles Cottage itself, is a lovely cosy cot...
G
Gunter
External Source
Sep 09, 2025
Fantastic last minute holiday at Hare and Hounds
What a lovely find for our last minute summer holiday! Gorgeous character cottage in quiet location - perfect for (re-)visiting the Exmoor area. The H...
J
Jim Corby
External Source
Sep 08, 2025
High Bank, Porlock
We had a great stay in this lovely property. Beds were comfortable and it had ev...
A
Andrea
External Source
Sep 07, 2025
The Stables
The Stables, Coursley Farm Cottages. Tucked away in a tranquil, secluded setting, this charming cottage offers the perfect retreat for those seeking p...
Conclusion
Reviews for The Best of Exmoor mostly highlight clean, well-equipped cottages, good locations for walks and dependable hosts. Guests commonly praise easy booking, prompt communication and helpful owners who assist with local planning and dog-friendly arrangements. A small number of reviewers mention property imperfections or isolated locations, so check individual property details and photos before booking. For prospective guests, confirm pet policies, specific access or parking details and recent guest feedback for the exact cottage you plan to book.