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We Collect & Analyse Reviews

Budget Family Breaks
Experiences & Reviews

Budget Family Breaks is a UK travel company that markets family short breaks and theme-park packages. It commonly sells bundled breaks that may include accommodation, attraction entry and travel arrangements, often relying on third-party suppliers. People searching reviews should check booking terms, supplier roles and refund policies before purchasing.

Overview & Key Metrics

Reviews Analysed 1
Positive Sentiment 100%
Latest Review 1422d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Reviewer reports booking failures and a lack of trust in the company’s handling of trips after cancelled bookings and unresolved claims.

Share
20%
Mixed
💰

Value for money

No clear comments on price or value-for-money in the available review; there is insufficient information to judge cost versus benefit.

Share
0%
Mixed
⚡

User experience

The sole review describes a poor booking experience: a break that ‘didn’t materialise’ and long delays pursuing a refund, causing frustration.

Share
20%
Mixed
🔧

Product quality

The report indicates a failure to deliver the booked break (cancelled flight and an undelivered holiday), suggesting fulfilment problems in this case.

Share
20%
Mixed
📞

Communication

Reviewer highlights delayed refunds and unresolved insurance/compensation claims after a cancelled flight, implying poor post-booking responsiveness.

Share
20%
Mixed
⭐

Overall experience

Overall impression is negative in the single review: unresolved refund and cancellation issues led the customer to advise against the company.

Share
20%
Mixed

View all 1 public customer reviews – filtered by relevance →

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: September 2025

R
Reggiana
Collected.reviews Dec 01, 2021

LEGOLAND® Windsor Resort Breaks

I'll never go back to them. My builder last year booked a Christian Break with Budget Family Breaks for the whole family, however, the flight was cancelled, despite making an insurance claim, still didn't get compensated. I wouldn't trust them in handling my annual winter karting trip next year.My friend also went to book LEGOLAND® Windsor Resort Breaks with them, but the break didn't materialize. It has taken a whole century for the refund and she is at the verge of giving up on receiving the money back. I should have stuck to the reputable companies in the start. I don’t recommend the company at all.

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Conclusion

This set of reviews is very limited but flags concrete issues: a cancelled flight, an undelivered break and difficulty obtaining refunds or compensation. Potential customers should verify cancellation and refund terms, check whether bookings are with third-party suppliers, and retain documentation of cancellations and claims. Consider payment by a card that offers chargeback protection and ensure you have suitable travel insurance that covers cancellations. If you proceed, confirm expected timelines for refunds and require written confirmation of any remedy.