One reviewer notes competitive pricing and items arriving in good condition. Another describes poor communication, no order updates, and slow customer service. Together, the reviews pair a positive note on product condition with clear gaps in service and communication.
Examples from available reviews (Nov 2021 – Mar 2026).
Competitive price but poor communication and lack of order updates.
“communication and service are terrible.”
Items arrived in good condition but customer service caused delays.
“However, you have some work to do regarding your customer service and deliveries.”
One review describes customer-service problems that held up deliveries. Another also ties service performance to delivery timing.
A reviewer calls the pricing competitive. This point appears in one review.
One review says the products arrived in good condition. Both reviews describe frustration with order handling or support.
One review mentions items arriving intact. No other review comments on faults or defects.
One review criticises poor communication and missing order updates. Another connects customer-service performance with delivery issues.
The feedback combines intact deliveries and competitive pricing with communication problems and service delays. Across the two reviews, ratings do not show strong polarization.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Competitive price but poor communication and lack of order updates.
“communication and service are terrible.”
Finally I received my LG 50UP77006LB 50" Smart 4K Ultra HD TV and One For All Table Top WM4471 TV Stand - Black yesterday after 5 days of waiting. The TV and the stand are in mint condition . The size and brand are exactly what i ordered. Thank you . However, you have some work to do regarding your customer service and deliveries. I picked the items from your website so fast but the sales person was very difficult to deal with. I believe this is where the delay started. I had to contact your customer service twice about this issue. The first time, it took me quite a few calls to reach someone. The second time, I had to explain the entire story all over again to another person. That's why I'm giving you 3 stars instead of 5.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
AO Mobile sells mobile phones and related accessories online in the UK. Its website shows device specs, prices, and purchase options. Customers can order for home delivery and use online product pages for details. The site also sets out its returns and warranty information.