Reviews show a clear split in experiences. Many customers praise individual Yopa agents for responsiveness, punctuality and fast sales, with examples of properties selling quickly and at or above asking price. However, several detailed complaints highlight issues such as poor photos, advert errors, cancelled or rescheduled viewings, and inconsistent follow-up. If you consider Yopa, review recent feedback for the specific local agent, ask about advertising and viewing procedures, and clarify payment or contract terms before committing.
Examples from available reviews (Nov 2021 – Feb 2026).
Service was unprofessional, with poor adverts and chaotic communication.
“Communication was chaotic at best.”
Yopa provided minimal selling effort and inconsistent viewings.
“This is literally the only thing they have done to sell the property”
Agent Luke was professional, communicative and reliable throughout.
“His communication was top notch”
Tas secured an extra £10,000 and persistently chased completion.
“I have an extra £10,000 from the sale of my property”
Most reviews describe responsive, punctual and helpful agents who make sales run smoothly; a minority report low effort, missed viewings and unprofessional conduct.
Some sellers report strong outcomes (full asking price or higher), while others complain about mandatory fees or limited effort under certain payment models.
The app experience is praised in one review as responsive and intuitive, while a few comments note process friction (call routing and centralised handling).
Comments on deliverables vary: one review praises recommended surveyors, while others criticise photos and advert inaccuracies that misrepresent properties.
Most reviewers highlight fast, clear and regular communication from named agents; a small number report chaotic contact, unread messages and lack of feedback.
Overall impressions are largely positive—many report quick, painless sales—though several detailed negative accounts warn of serious service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
The buying process went smoothly and agents were responsive.
“Everything from start to finish went very smoothly”
Reviewer found Yopa helpful and very good.
“Very good company very helpful”
Liza's team sold our rental property twice efficiently and pleasantly.
“sold our rental property twice with no fuss”
Agent Guy was helpful and explained everything about the house.
“Guy very helpful & explained everything about my house”
David Cook provided compassionate, attentive service and achieved above-asking sale.
“the house sold above asking price.”
Reviewer was quite happy with the service.
“Quite happy, thank you”
Odele was professional and the team kept us informed throughout.
“Odele the agent that showed us round the property was very professional”
Dave achieved a full asking price offer within two weeks.
“managed to get a full asking price offer within 2 weeks.”
Staff were friendly, professional and helped achieve a fast sale.
“A brilliant professional friendly service”
Service was unprofessional, with poor adverts and chaotic communication.
“Communication was chaotic at best.”
Process was well organised with good communication throughout.
“Well organised and communication throughout selling process”
David Rose was responsive, but interest varied by property and agent.
“always responding fast to messages and kept me well informed.”
Agent made great contact, punctual and polite during valuation.
“Arrived exactly on time”
Tas secured an extra £10,000 and persistently chased completion.
“I have an extra £10,000 from the sale of my property”
Sue is extremely helpful and responsive to queries.
“Sue is extremely helpful and always at the end of the end to answer any queries.”
Mark Groves and others were helpful in progressing the sale.
“he was very helpful and helpful to get things over the line”
Reviewer experienced repeated agent mistakes and ignored communications.
“very poor service from the start, I've regretted instructing Yopa ever since.”
Reviewer describes the company as dishonest and incompetent.
“Shocking dishonest incompetent company.”
Reviewer bought a £999 package which was not as promised.
“The Yopa Agent told me this would cover me UNTIL THE FLAT WAS SOLD”
Reviewer had a disastrous experience and advises against using Yopa.
“Disastrous experience from start to finish.”
For a long time we thought we would sell our 5 bedroom apartment without the help of a real estate agent. It took us four months and we had not gotten a buyer.. Luckily, I came to know about Yopa through a friend. I contacted them , and we planned on when the agent would visit me. He came on the day we had agreed, we discussed everything about the property, how much we wanted to sell it, and the cost of their services. It was favorable and we entered into a deal. I would like to thank them for making the process very easy and stress free. They were always available to answer any of our questions and we were amazed with the amount of viewings we had in such a short period of time and in less than two weeks we had sold the house. We were so impressed with their service.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Yopa is a UK estate agency brand that operates a digital or hybrid estate-agent model, combining online listings with assigned local property agents. It provides property valuations, arranges viewings and works with legal/conveyancing partners. Consumers researching Yopa commonly compare agent performance, contract terms and advertised packages when deciding whether to use its services.