Reviews for WoW Tickets show a pattern of delivery and refund problems for many customers, including last‑minute cancellations and long refund waits (examples cite 60–90 day promises). Several reviewers report unresponsive support channels or broken contact numbers, while a minority describe on‑time delivery and better‑than‑expected seats. If you consider buying, check the seller’s refund policy, available contact methods and whether your payment has buyer protection (for example credit‑card dispute options). Where problems occur, keep records of correspondence and consider contacting your payment provider or consumer protection authorities if refunds are not forthcoming.
Examples from available reviews (Mar 2017 – Feb 2026).
Chat assured payment at stadium but no tickets were available.
“This is a complete scam and should be closed immediately.”
Reviewer alleges £1718 taken without receiving tickets or refund.
“They have stolen £1718 from me.”
Tickets cancelled on the morning of the match; refund still pending.
“they can’t book our seats!”
Tickets delivered on time and seats were better than expected.
“Tickets delivered on time and seats were better located than expected”
Most reviewers report tickets cancelled or not delivered at short notice, often on or before the event day, causing missed events.
Many customers report missing refunds or long delays; several describe significant financial loss or cancelled orders without compensation.
Users cite payment failures, last‑minute cancellations and stressful booking journeys; a small number describe smooth purchases.
Some customers suspect inventory or fulfilment problems and non‑existent tickets; one review notes better‑than‑expected seat allocation when delivered.
Frequent reports of unresponsive support, broken phone lines and sales‑only chat; a few reviews note prompt pre‑sale replies.
Overall feedback is negative: repeated accounts of non‑delivery and refund problems, with isolated positive delivery experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Sitejabber (13) · Collected.reviews (1) · Quotes shortened · As of: February 2026
PNR provided was invalid and reviewer could not contact the company.
“PNR shared by them was not valid.”
PNR provided was invalid and reviewer could not contact the company.
“PNR shared by them was not valid.”
Reviewer alleges owner failed to provide paid tickets and warns others.
“Scam. Never use this page”
Tickets cancelled on the morning of the match; refund still pending.
“they can’t book our seats!”
Paid customers did not receive tickets or refunds despite prompt pre-sale replies.
“They are prompt in responding to queries before you have paid.”
Reviewer alleges £1718 taken without receiving tickets or refund.
“They have stolen £1718 from me.”
Order cancelled months ago; refund promised but still not received.
“They don't respond to emails or complaints logged in the account.”
Reviewer has not received a refund after one month and seeks advice.
“i still cannot receive the refund after 1 month.”
Tickets cancelled on match day; refund delay and no contact available.
“they couldn’t fulfill the order”
Company failed to deliver tickets and pressured reviewer into unacceptable refund options.
“they tried to push me into accepting a 115% "credit" or a partial refund”
Reviewer travelled 900 miles but received no tickets upon arrival.
“DONT TRUST LET DOWN NO TICKETS AFTER TRAVELLING 900 MILES TO WATCH THE GAME”
Paid for tickets but had not received them before the match next day.
“have not received tickets and the match is tomorrow 20/04/25”
Tickets cancelled on the morning of the game; reviewer lost money and arrangements.
“suspect they never had tickets”
Tickets cancelled on match morning despite travel bookings; refund promised.
“they could not fulfil the order”
Company failed to deliver paid tickets and did not refund or respond.
“they failed to deliver tickets the day before”
Birthday tickets cancelled two days before; refund still outstanding.
“Still waiting for refund more than 14 days now.”
Partial refund promised after cancellation but still not received months later.
“Am still waiting and have chased and chased and now March 23rd 2025 and still nothing.”
Tickets not delivered for Champions League; refund given without compensation.
“They returned the money but did not offer us any compensation.”
Tickets delivered on time and seats were better than expected.
“Tickets delivered on time and seats were better located than expected”
Tickets cancelled two days before kickoff; refund delayed and being chased.
“no tickets only refund.”
Order cancelled under 14 hours before kickoff; no tickets or assistance provided.
“my order was cancelled with no explaination less than 14hrs before kick off.”
Company contact number unreachable and cancelled order two hours before kickoff.
“UK NUMBER DOES NOT WORK, ONLINE CHAT IS ONLY FOR SALES!”
Tickets cancelled day before and refund not received; reviewer suspects company holding funds.
“they are clearly holding onto the money.”
Tickets cancelled day before and refund not received; reviewer suspects company holding funds.
“they are clearly holding onto the money.”
Money taken immediately but no timely communication or tickets; reviewer bought another ticket.
“Money taken immediately, but there wasn't any communication till last minute before match started.”
Order cancelled on match day after travel; refund timing uncertain.
“I've received an email that order cancelled.”
Game date changed; company refused refund and kept £400 payment.
“So I lost £400 and no refund”
Tickets not delivered on match day despite confirmations; no compensation.
“the tickets were not delivered on the day of the match.”
Refund processing promised but no refund received after three months.
“after 3 months still no refund.”
Reviewer accuses Wow Tickets Football of being thieves through repeated statements.
“wow tickets football, you real thieves!”
Refunded full amount after being unable to arrange FIFA World Cup tickets.
“they refund full amount.”
Paid £600 for tickets which were never received despite contact attempts.
“Paid around 600 pounds for 2 tickets...and never received them.”
I wanted to purchase some tickets from the WoW Ticket website for the football game. I had an issue with my card, so after multiple attempts to pay, I was told that I could pay for the tickets at the stadium. I was assured by the person on chat that this was no problem. When I arrived at the stadium, I was told that there were no tickets available. I asked if they had any record of me being able to pay for these tickets and they said no. This is a complete scam and should be closed immediately.
Total waste of time and energy!!
No tickets and no replies; reviewer advises avoiding the company.
“Endless waiting for tickets and no reply.”
Tickets cancelled day before travel; refund partial and booking fee withheld.
“i didnt get tickets and they refunded not the whole money!”
Paid £7.8k for tickets which were not delivered at hotel in Madrid.
“there were no tickets”
Tickets delivery process chaotic; reviewer had to chase and incur extra costs.
“the whole process is a big chaos.”
Tickets delivered to hotel as promised and experience was good.
“I received my Arsenal v Bayern tickets as promised to my hotel”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
WoW Tickets is an online ticket vendor used by customers to buy entrance tickets for sports and live events. When researching reviews for this type of provider, consumers commonly check delivery reliability, refund processes, contact options and buyer protections (credit‑card chargeback, dispute resolution). Independent review summaries help compare reported fulfilment and customer‑service experiences across sellers before purchasing event tickets.