Reviews Analysed
21
We Collect & Analyse Reviews
WoW Tickets
Experiences & Reviews
WoW Tickets is an online ticket vendor used by customers to buy entrance tickets for sports and live events. When researching reviews for this type of provider, consumers commonly check delivery reliability, refund processes, contact options and buyer protections (credit‑card chargeback, dispute resolution). Independent review summaries help compare reported fulfilment and customer‑service experiences across sellers before purchasing event tickets.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
25d
Overall Rating
1.3
Our Analysis
🎯
Service quality
Most reviewers report tickets cancelled or not delivered at short notice, often on or before the event day, causing missed events.
Share
Weak
24%
💰
Value for money
Many customers report missing refunds or long delays; several describe significant financial loss or cancelled orders without compensation.
Share
Weak
19%
⚡
User experience
Users cite payment failures, last‑minute cancellations and stressful booking journeys; a small number describe smooth purchases.
Share
Weak
8%
🔧
Product quality
Some customers suspect inventory or fulfilment problems and non‑existent tickets; one review notes better‑than‑expected seat allocation when delivered.
Share
Weak
6%
📞
Communication
Frequent reports of unresponsive support, broken phone lines and sales‑only chat; a few reviews note prompt pre‑sale replies.
Share
Weak
19%
⭐
Overall experience
Overall feedback is negative: repeated accounts of non‑delivery and refund problems, with isolated positive delivery experiences.
Share
Weak
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Football Ticket
"
I wanted to purchase some tickets from the WoW Ticket website for the football game. I had an issue with my card, so after multiple attempts to pay, I was told that I could pay for the tickets at the stadium. I was assured by the person on chat that this was no problem. When I arrived at the stadium, I was told that there were no tickets available. I asked if they had any record of me being able to pay for these tickets and they said no. This is a complete scam and should be closed immediately.
Total waste of time and energy!!
"
Ramos T.
Collected.reviews
Nov 24, 2021
Featured for: Chat assurance then no tickets
This is not a legitimate business
"This is not a legitimate business. They have stolen £1718 from me. I paid..."
Hamilton Matthews
Trustpilot
Sep 30, 2025
Featured for: Reports large monetary loss
They do not even deserve the one star
"They do not even deserve the one star! In May we bought tickets for ManU v/s Westham The morning of the game we received a mail that they can’t book o..."
Sophie H
Trustpilot
Sep 30, 2025
Featured for: Travelled 10,000 km; refund pending
Chelsea Win/ Win
"Tickets delivered on time and seats were better located than expecte..."
Clonmel
Trustpilot
Sep 30, 2025
Featured for: Positive, tickets delivered and responsive
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
JOSE JAVIER
trustpilot.com
Sep 30, 2025
Scam.
Scam. Never use this page, Eran the owner nev...
S
Sophie H
trustpilot.com
Sep 30, 2025
They do not even deserve the one star
They do not even deserve the one star! In May we bought tickets for ManU v/s Westham The morning of the game we received a mail that they can’t book o...
G
Gosleth Muchemwa
trustpilot.com
Sep 30, 2025
They are prompt in responding to…
They are prompt in responding to queries before you have paid.For that alone I give them a single star.If you are serious about attending an event kin...
H
Hamilton Matthews
trustpilot.com
Sep 30, 2025
This is not a legitimate business
This is not a legitimate business. They have stolen £1718 from me. I paid...
B
Bruce Langan-Beardall
trustpilot.com
Sep 30, 2025
DO NOT BUY FROM WOWTICKETS FOOTBALL!
DO NOT BUY FROM WOWTICKETS FOOTBALL! Biggest bunch of crooks you'll ever come across. I cancelled tickets 5 months ago a...
w
william leung
trustpilot.com
Sep 30, 2025
i still cannot receive the refund after…
i still cannot receive the refund after 1 month. What actions can I tak...
I
Ian Williams
trustpilot.com
Sep 30, 2025
Villa v PSG
I paid for 2 tkts for the Villa v PSG game a month before the game. WOW tickets told me the day of the game that they couldn’t fulfill the order and t...
V
Vladymyr Logvinov
trustpilot.com
Sep 30, 2025
Avoid Wow Football at All Costs!
I had a terrible experience with Wow Football. I ordered tickets well in advance, only to be informed shortly before the event that they couldn't deli...
L
Lorraine Probert
trustpilot.com
Sep 30, 2025
DONT TRUST LET DOWN NO TICKETS AFTER…
DONT TRUST LET DOWN NO TICKETS AFTER...
A
Amanda Williams
trustpilot.com
Sep 30, 2025
Paid for tickets for Manchester United…
Paid for tickets for Manchester United v Wolves and have no...
S
Simon Chris Martin
trustpilot.com
Sep 30, 2025
Bought two tickets for £600 for Villa v…
Bought two tickets for £600 for Villa v PSG as a once in a lifetime treat for a friend, on morning of game after numerous emails chasing was told “ ca...
M
Mark Greenburgh
trustpilot.com
Sep 30, 2025
Tickets cancelled morning of the game
Tickets bought and paid for 2 weeks ago for AVFC -v- PSG. Train and hotels bought, and on the morning of...
M
Miltonkeynes15
trustpilot.com
Sep 30, 2025
This company is a complete sham
This company is a complete sham. I paid for booked tickets they failed to deliver tickets the day before causing a lot of expense. Although they state...
N
Norbert Barwik
trustpilot.com
Sep 30, 2025
Absolutely rubbish
Just update of my review from 07.03.25 Long story short 15 year old son finds out 2 days before game that his birthday present ( game tickets ) are no...
c
customer
trustpilot.com
Sep 30, 2025
Disguisting Customer Service.
Disguisting Customer Service. We cancelled tickets for Game in Dec 24 and agreed partial refund t...
I
Ilan
trustpilot.com
Sep 30, 2025
A difficult and bad experience buying a pair of tickets for a game
I bought from them for my friend and her son a pair of tickets in the amount of 800 euros for the match of Atletico Madrid against Real Madrid in the...
C
Clonmel
trustpilot.com
Sep 30, 2025
Chelsea Win/ Win
Tickets delivered on time and seats were better located than expecte...
C
Connie Chan
trustpilot.com
Sep 30, 2025
Got 2 tickets of LFC vs Southampton…
Got 2 tickets of LFC vs Southampton couple months ago for my husband 40's birthday. Accommodation and flights been all booked...
c
colm o Kane
trustpilot.com
Sep 30, 2025
Cancelled order 14hrs before kick off. Don't use
Do not trust as they are not reliable. Bought 4 tickets to Everton v Manchester Utd 22nd of Feb.. my order was cancelled with no explaination less tha...
L
Lee Donovan
trustpilot.com
Sep 30, 2025
AVOID THIS COMPANY
AVOID THIS COMPANY. UK NUMBER DOES NOT WORK, ONLINE CHAT IS ONLY FOR SALES! THEY LET ME DOWN 2HRS BEFORE KICK OF...
Conclusion
Reviews for WoW Tickets show a pattern of delivery and refund problems for many customers, including last‑minute cancellations and long refund waits (examples cite 60–90 day promises). Several reviewers report unresponsive support channels or broken contact numbers, while a minority describe on‑time delivery and better‑than‑expected seats. If you consider buying, check the seller’s refund policy, available contact methods and whether your payment has buyer protection (for example credit‑card dispute options). Where problems occur, keep records of correspondence and consider contacting your payment provider or consumer protection authorities if refunds are not forthcoming.