Reviewers most often highlight reliable international delivery, a clear website and prompt email support. Multiple users praise timely pickups and parcels arriving safely, and several note competitive international pricing. However, a subset of reviews report problems: missing tracking codes, unclear or undisclosed fees (often customs-related) and occasional impolite or unhelpful responses. Consumers considering World Programming-related services should check tracking availability and customs/fee disclosures before shipping and keep copies of booking details and correspondence. Where possible, ask for written cost breakdowns and confirm expected delivery windows to reduce risk of delays or unexpected charges.
Examples from available reviews (Aug 2022 – Feb 2026).
Easy website, excellent customer service, package arrived on time and perfect.
“customer service was excellent.”
No tracking code caused a delayed delivery and hardship.
“I was never sent a tracking code”
Competitive pricing for international packages and fast email responses.
“Fantastic team, super competitive prices for packages out of the UK.”
Undisclosed fees and unhelpful customer service when parcel delayed.
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful”
Most reviewers describe the delivery and handling as reliable and fast for international shipments, with repeated praise for timely pickups and fulfilment.
Several reviewers note competitive international rates and value; a minority report unexpected fees, customs charges or ask for loyalty discounts.
Users often praise the website and booking flow as clear and easy to use, with straightforward online instructions and quick booking.
Many report parcels arriving safely and in good condition; however some customers experienced long transit times or delayed deliveries.
Reviewers frequently cite quick, helpful email replies and polite couriers, but several report impolite staff, missing tracking or poor support.
Overall impressions skew positive for international shipments, while a minority of customers describe serious issues with tracking and undisclosed fees.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company allegedly lacked regulatory knowledge and refused documentation for batteries.
“they told me that they would not declare batteries in order to ship them.”
Good booking system but poor tracking updates caused uncertainty.
“The booking system was well designed and easy to us.”
Reliable and brilliant service as always.
“Brilliant reliable service as always, thank you”
Consistently brilliant service with fast Christmas delivery to the USA.
“Delivered to the USA within 3 days at Christmas time.”
Customer service resolved an address issue and delivery arrived on time.
“Great customer service.”
Great end-to-end service for shipping from UK to Norway.
“Great end to end service, UK to Norway.”
Returning customer is satisfied with the service.
“Satisfied returning costumer.”
Confusing paperwork and untranslated forms caused delays and parcel return.
“the forms are all in Spanish, no translation provided or offer of support to translate!”
High-value item went missing and customer service refused to help.
“it “disappeared” within a single day.”
Reviewer finds the company excellent across all departments and highly recommends.
“This courier company is Excellent in every department.”
Competitive price, great customer service, and faster than stated delivery.
“Competitive price Great customer service”
Parcel reached its destination despite US closedown delays beyond their control.
“As always the parcel reached its destination.”
Slick, responsive service with competitive rates; highly recommended.
“WPS is a slick streamline service.”
Poor coordination with UPS and confusing automated communications caused problems.
“There is no co-operation betwen worldwide-parcelservices.co.uk and UPS.”
Once paperwork understood, the service works very well.
“After getting the hang of paperwork, service is tops,”
Parcel returned, customer paid customs, and customer service was rude.
“Person who I dealt with customer service Teresa was very rude and unhelpful.”
Bug reported and fixed quickly; full refund issued and service delightful.
“they issued a full refund without any hassle”
Reviewer found the service unreliable and a waste of time and money.
“Unreliable service! Complete waste of time and money.”
On-time delivery with clear cross-border instructions; strongly recommended.
“Excellent experience, on-time, clear instructions for cross-border shipping.”
Multiple-time user rates the company's international shipping as excellent.
“Worldwide Parcel services are excellent in what they do.”
Parcel picked up on time and arrived faster than expected.
“The parcel arrived safely in the US more quickly than expected.”
Regular user finds the service speedy and easy to use.
“Fantastic, speedy, easy to use service”
No tracking code caused a delayed delivery and hardship.
“I was never sent a tracking code”
Long-term customer praises responsive service and fast delivery.
“I have used Worldwide Parcel Services for 10 years now and I can’t fault the service.”
Reviewer cannot fault the courier; service outstanding.
“There is absolutley nothing I can fault them.”
Service described as easy to use and reliable.
“Easy and reliable”
Company replied quickly and delivered the parcel without issues.
“Good communication. They replied quickly to my questions.”
Customer reports rude, uninformed response and vows not to reuse.
“The person who responded to my questions was both impolite and uninformed.”
Competitive pricing for international packages and fast email responses.
“Fantastic team, super competitive prices for packages out of the UK.”
Staff were very helpful and provided great service.
“Very helpful and great service.”
Customer describes the service as brilliant throughout.
“Brilliant service all the way”
Efficient, streamlined, stress-free exporting with consistently brilliant service.
“WPS is an efficient, streamline & stress free way of exporting goods”
Easy website, excellent customer service, package arrived on time and perfect.
“customer service was excellent.”
Provided excellent service to an unusual destination, Papua New Guinea.
“Excellent service for an unusual destination, Papua New Guinea”
Website was easy to follow with clear instructions for parcels.
“the website was easy to follow, with clear instructions.”
Lack of customs information led to high fees and delays.
“Lack of information regarding costums”
Excellent end-to-end service; customer requests regular-user discount.
“Excellent service from start to finish.”
Undisclosed fees and unhelpful customer service when parcel delayed.
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful”
Professional service with very competitive pricing.
“Very professional services. Very competitive price.”
Parcel was delivered on time and arrived safely.
“Parcel was delivered on time and safely.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
World Programming (WPS) is known as a provider of analytics and data-processing software compatible with the SAS language, used by organisations for data analysis, reporting and operational analytics. The company offers a software platform (often referenced as WPS), licensing and technical support aimed at enterprise users working with statistical code and large datasets. People searching reviews typically look for reliability, compatibility with existing SAS programs, documentation quality and support responsiveness.