Many reviewers praise fast, dependable international delivery and a booking site that’s easy to use. Customers often point to competitive prices and helpful support for routine shipments. Other reviews describe poor communication, missing tracking, unexpected customs issues, and refusal to handle battery declarations. Overall, feedback ranges from strong recommendations to reports of serious operational failures.
Examples from available reviews (Aug 2022 – Mar 2026).
Reliable and brilliant service as always.
“Brilliant reliable service as always, thank you”
Competitive pricing for international packages and fast email responses.
“Fantastic team, super competitive prices for packages out of the UK.”
Company allegedly lacked regulatory knowledge and refused documentation for batteries.
“they told me that they would not declare batteries in order to ship them.”
High-value item went missing and customer service refused to help.
“it “disappeared” within a single day.”
Reviews often mention on-time, end-to-end international delivery and repeat use by long-term customers. Several highlight quick transit to the US and successful shipments to unusual destinations. A smaller set reports missing parcels, including one user who said they received no help after a loss.
Many reviewers point to competitive international shipping prices and good value for routine exports. Positive comments often link pricing with fast email replies and occasional requests for regular-user discounts. Some customers report fees they didn’t expect that pushed up the final cost.
Customers repeatedly call the website and booking process clear and easy to use. Several say it becomes straightforward once the initial paperwork is understood. A few ran into untranslated forms or confusing customs paperwork that led to returns or delays.
Many reviews say parcels arrived safely, often sooner than expected. Multiple customers describe consistent handling across countries and parcels staying intact. Isolated incidents include a high-value item going missing and at least one report of an unreliable shipment.
Many users describe quick replies and helpful support that answered booking questions or processed refunds. Other reviews mention rude or uninformed staff, missing tracking codes, and weak coordination with partner carriers. One complaint says the company refused to declare batteries for shipping, pointing to gaps in handling regulatory requirements.
Most long-term users recommend the company for exports and international parcel shipping. Still, some standout negative experiences—lost items, customs surprises, aggressive fees, and unfriendly support—left certain customers firmly dissatisfied. Overall, reviews show steady strengths alongside occasional serious breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company allegedly lacked regulatory knowledge and refused documentation for batteries.
“they told me that they would not declare batteries in order to ship them.”
Good booking system but poor tracking updates caused uncertainty.
“The booking system was well designed and easy to us.”
Reliable and brilliant service as always.
“Brilliant reliable service as always, thank you”
Consistently brilliant service with fast Christmas delivery to the USA.
“Delivered to the USA within 3 days at Christmas time.”
Customer service resolved an address issue and delivery arrived on time.
“Great customer service.”
Great end-to-end service for shipping from UK to Norway.
“Great end to end service, UK to Norway.”
Returning customer is satisfied with the service.
“Satisfied returning costumer.”
Confusing paperwork and untranslated forms caused delays and parcel return.
“the forms are all in Spanish, no translation provided or offer of support to translate!”
High-value item went missing and customer service refused to help.
“it “disappeared” within a single day.”
Reviewer finds the company excellent across all departments and highly recommends.
“This courier company is Excellent in every department.”
Competitive price, great customer service, and faster than stated delivery.
“Competitive price Great customer service”
Parcel reached its destination despite US closedown delays beyond their control.
“As always the parcel reached its destination.”
Slick, responsive service with competitive rates; highly recommended.
“WPS is a slick streamline service.”
Poor coordination with UPS and confusing automated communications caused problems.
“There is no co-operation betwen worldwide-parcelservices.co.uk and UPS.”
Once paperwork understood, the service works very well.
“After getting the hang of paperwork, service is tops,”
Parcel returned, customer paid customs, and customer service was rude.
“Person who I dealt with customer service Teresa was very rude and unhelpful.”
Bug reported and fixed quickly; full refund issued and service delightful.
“they issued a full refund without any hassle”
Reviewer found the service unreliable and a waste of time and money.
“Unreliable service! Complete waste of time and money.”
On-time delivery with clear cross-border instructions; strongly recommended.
“Excellent experience, on-time, clear instructions for cross-border shipping.”
Multiple-time user rates the company's international shipping as excellent.
“Worldwide Parcel services are excellent in what they do.”
Parcel picked up on time and arrived faster than expected.
“The parcel arrived safely in the US more quickly than expected.”
Regular user finds the service speedy and easy to use.
“Fantastic, speedy, easy to use service”
No tracking code caused a delayed delivery and hardship.
“I was never sent a tracking code”
Long-term customer praises responsive service and fast delivery.
“I have used Worldwide Parcel Services for 10 years now and I can’t fault the service.”
Reviewer cannot fault the courier; service outstanding.
“There is absolutley nothing I can fault them.”
Service described as easy to use and reliable.
“Easy and reliable”
Company replied quickly and delivered the parcel without issues.
“Good communication. They replied quickly to my questions.”
Customer reports rude, uninformed response and vows not to reuse.
“The person who responded to my questions was both impolite and uninformed.”
Competitive pricing for international packages and fast email responses.
“Fantastic team, super competitive prices for packages out of the UK.”
Staff were very helpful and provided great service.
“Very helpful and great service.”
Customer describes the service as brilliant throughout.
“Brilliant service all the way”
Efficient, streamlined, stress-free exporting with consistently brilliant service.
“WPS is an efficient, streamline & stress free way of exporting goods”
Easy website, excellent customer service, package arrived on time and perfect.
“customer service was excellent.”
Provided excellent service to an unusual destination, Papua New Guinea.
“Excellent service for an unusual destination, Papua New Guinea”
Website was easy to follow with clear instructions for parcels.
“the website was easy to follow, with clear instructions.”
Lack of customs information led to high fees and delays.
“Lack of information regarding costums”
Excellent end-to-end service; customer requests regular-user discount.
“Excellent service from start to finish.”
Undisclosed fees and unhelpful customer service when parcel delayed.
“Not only were fees not clearly disclosed, but customer service was cold and unhelpful”
Professional service with very competitive pricing.
“Very professional services. Very competitive price.”
Parcel was delivered on time and arrived safely.
“Parcel was delivered on time and safely.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
World Programming makes analytics software and a runtime that runs SAS language programs. It provides software licences along with technical support, integration services, and instructor-led training. Its products run on Windows, Linux, and cloud platforms, and connect to common databases and data formats. World Programming works with organisations that need SAS compatibility, statistical processing, and data engineering tools.