Reviewers often praise front-line staff for quick, practical fixes and personalised support. Many mention named advisers who sorted login problems and got vacancies posted fast. A smaller number point to wider system issues, including missing application confirmations, lots of automated emails, and the occasional irrelevant search result.
Examples from available reviews (Mar 2026).
Jodie provided kind and helpful assistance to the reviewer.
“Jodie was kind and helpful. Thank you!”
Kirsty responded quickly and resolved the issue after emailing.
“Kirsty was really quick both getting back to me after emailing and resolving the issue, thank you”
No confirmation of application left the reviewer uninformed about outcome.
“You don't even get a confirmation of the application.”
Search filters returned irrelevant and distant job results.
“What has happened to Totaljobs ?”
Many reviews name specific advisers and credit them with quick fixes and clear guidance. Support covered login issues, vacancy posting, and sharing follow-up contact details. Most entries rate the service positively.
Reviewers do not mention pricing, subscriptions, or value for money. These entries include no comments on refunds, billing disputes, or cost satisfaction.
Several users report account and sign-in issues that support staff resolved. One reviewer says search filters surfaced far-away or irrelevant jobs. Others mention too many job-alert emails and missing application confirmations, which affected the application process.
Several reviewers say job posting worked smoothly once support got involved. Search relevance drew one complaint about irrelevant results. Some users also saw problems with automated notifications, especially missing confirmations and high-volume alerts.
Many reviewers highlight quick, personal replies from named staff and prompt email follow-up. Some, however, describe weak automated messaging, such as no application confirmation and a high volume of alert emails. The entries show strong one-to-one contact but less reliable automated notifications.
Most feedback points to high satisfaction with live support and practical problem-solving. A smaller but noticeable group describe platform communication and search problems that affected their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
Query handled immediately and staff were very helpful.
“Dealt with my query immediately and was very helpful”
Received amazing help from Darren.
“Amazing help from Darren.”
Staff provided all contact information for the employer.
“passed over all the information I need to contact the employer.”
No confirmation of application left the reviewer uninformed about outcome.
“You don't even get a confirmation of the application.”
Reviewer reports that the service team were supportive.
“They are supportive”
Search filters returned irrelevant and distant job results.
“What has happened to Totaljobs ?”
Received a helpful, efficient and swift response from support.
“Helpful Efficient Swift Response”
Reviewer says service was good and they liked it.
“Good i liked”
Support was friendly and quickly identified login issue.
“Friendly and easily spotted the issue with my login”
Reviewer reports receiving great service from Totaljobs.
“Great service”
Help with posting was resolved quickly and efficiently.
“I needed some help posting and that was solved quick and efficient.”
Reviewer found the service excellent and the staff friendly and helpful.
“Excellent services, he is vey friendly and helpful.”
Jodie provided kind and helpful assistance to the reviewer.
“Jodie was kind and helpful. Thank you!”
Customer representative professionally resolved sign-in issues and offered useful tips.
“professional and helpful in getting my issue resolved”
Kirsty responded quickly and resolved the issue after emailing.
“Kirsty was really quick both getting back to me after emailing and resolving the issue, thank you”
Adam resolved the problem within minutes.
“Resolved in a matter of minutes by Adam”
Advisor understood and endeavoured to assist, providing great service.
“The advisor understood my issue and endeavoured to assist my issue.”
Job was posted quickly and help was provided when requested.
“Job posted quickly. Help given when asked for.”
Customer service was patient, thoughtful and thorough during the interaction.
“Patient, thoughtful and thorough customer service given to us today.”
Reviewer received excessive job alert emails, finding it unprofessional.
“I have received 78 emails from Totaljobs.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Totaljobs runs an online job board for UK jobseekers and employers. The site lists vacancies across sectors and lets candidates search by keyword, location, and filters. Employers can post roles, manage listings, and receive applications through employer accounts. Jobseekers can upload CVs, set up job alerts, and apply online on desktop and mobile.