The Ticket Factory (20 reviews)

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  • 2.4
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2.4

The Ticket Factory

If you enjoy theatre and want to see a band perform live, you should always be prepared to spend a bit more money on a spectacular concert. On the other hand, finding a theatre group with a wide range of artistic endeavours and exceptional actors and actresses could be challenging. To ensure a good first experience, you should conduct a thorough web investigation to learn about numerous theatrical performance organisations and obtain a few favourable client evaluations from various theatre ticket suppliers. Additionally, you may learn about a company's reputation by reading about previous clients' experiences in a customer review and utilising that knowledge to choose the theatre company that would be ideal for you.

About The Ticket Factory

The Ticket Factory started its venture when it sold its first ticket in 2007. The company focuses on living and breathing events since it understands that you are also buying an experience when buying a ticket. Therefore, The Ticket Factory aims to deliver incredible experiences to everyone consistently. Furthermore, the company’s values are heavily involved in leading-edge technology to the demands of the largest event releases while passionately caring about each ticket buyer’s experience. Additionally, The Ticket Factory is flexible and responsive in any last-minute event. Moreover, The company is a proud member of The Society of Tickets Agents and Retailers (STAR), the UK’s official ticket agency association, meaning that any ticket buyer can do so safely and securely without counterfeit activity.

Products and Services of The Ticket Factory

The Ticket Factory offers tickets for concerts, theatre performances, stand-up comedy shows, and more. In addition, the company caters to family events to allow the young ones to enjoy performances while also entertaining the parents. Furthermore, The Ticket Factory has an incredible range of venues across the United Kingdom (UK). You can also make group bookings, buy gift vouchers, and purchase printable tickets I.O.U’s. However, to place an order for your tickets, you need to be a registered member on The Ticket Factory’s website.

Additional Services of The Ticket Factory

In addition to providing amazing tickets with pleasant experiences, The Ticket Factory has a few terms and conditions which customers should follow. In light of this, purchasing a ticket is subject to availability and acceptance on behalf of The Ticket Factory. In addition, once you receive your tickets, The Ticket Factory cannot issue any replacements if your ticket is lost, stolen, or damaged. Therefore, the company will not accept any refunds or exchanges. Moreover, suppose you experience any issues on the company’s website or would like to inquire about related products or services. In that case, you can read through the company’s terms and conditions or contact them directly using the following contact details:

Email: customerservices@The Ticket Factory.com

Phone: 0333 300 3010

Complaints, Compliments, and Tips for The Ticket Factory

Are you a past customer of The Ticket Factory? Did you have a good time at the theatre? How was the support for customers? To help others know what to anticipate before they make a reservation with The Ticket Factory and to address any problems you may have had with the business, you should write a customer review and share your experience and feedback. You can also encourage The Ticket Factory to enhance its offerings by leaving a review.

 

The NEC

B40 1NT Birmingham

📧 CustomerServices@theticketfactory.com

☎ 0344 338 8000

Reviews, complaints & experiences

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The Ticket Factory - All reviews
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  • Archibald Jenkins
    15-07-2022

    A Positive Experience with The Ticket Factory

    I recently purchased tickets for a concert through The Ticket Factory and had a fantastic experience. Their website was easy to navigate and order from, making the entire process quick and hassle-free.

    One thing that stood out to me was their wide selection of events. They offer tickets for various live events including concerts, theatre, festivals, sports, comedy shows and family-friendly entertainment options.

    The ticket prices were also very reasonable compared to other ticket-selling websites I've used in the past. Additionally, their customer service team was helpful when I had an inquiry about my purchase.

    Overall, buying tickets through The Ticket Factory made attending this event stress-free and enjoyable. I highly recommend using them for your next event purchase!

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    Overall
    9.5
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