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StairFurb
Reviews & Experiences

Customer feedback shows StairFurb kits commonly produce a modern finish and are often straightforward for competent DIYers to install. Many reviewers praise the clarity of components, delivery and responsive support, while several raise concerns about measurement accuracy and occasional damaged or missing parts. Multiple reviewers also report additional costs for tools or paid installers when they could not complete fitting themselves. If you are not confident in measuring or handling heavy glass, consider professional measurement or budgeting for a fitter and contact customer support promptly if parts arrive incorrect or damaged.

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Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers describe helpful, responsive service and reliable delivery; a minority report measurement mistakes and replacement delays that affected installation.

💰

Value for money

Several customers call the price competitive, but others report extra costs for tools or paid fitting that reduced perceived value.

⚡

User experience

Many buyers found ordering, measurement calls and DIY installation straightforward; some reviewers noted heavy components and challenging measurement tasks.

🔧

Product quality

Glass, oak and metal components are frequently described as well made and sturdy; occasional reviews cite damaged, short or missing parts on delivery.

📞

Communication

Reviewers often mention clear updates, video-measure support and helpful staff; isolated cases refer to slow follow-up when replacements were required.

⭐

Overall experience

Most customers report a positive final result and willingness to recommend; a small group experienced measurement, fitting or added-cost problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Mr. Maximus Leannon 4/5

I recently purchased a Glass Staircase and Banister kit from StairFurb, and I must say that I am truly impressed with the quality of their product. The installation was straightforward, and everything fit together perfectly.

The glass balustrade looks sleek and modern, giving my staircase a whole new look. The clarity of the glass is outstanding; it reflects light beautifully creating an inviting atmosphere in my home overall.

Throughout the purchasing process, communication with their customer service team was excellent. They were always available to answer any questions or concerns that arose during installation.

Overall, I couldn't be happier with my purchase from StairFurb. If you are looking for affordable yet high-quality Glass staircases or banisters —look no further! Their kits are easy to install yourself without having experience in construction.

Feb 18, 2023 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About StairFurb

StairFurb is a company providing stair refurbishment products and kits for homeowners and trade customers. People searching reviews typically seek information on product quality, installation effort, delivery and customer support to evaluate suitability for DIY or fitted projects.