Reviewers most often highlight clear, practical course content and an easy-to-use learning platform, and many report helpful, responsive support. However, multiple reviews flag occasional content errors (spelling, headings), unclear certificate fees, and isolated administrative mistakes such as incorrect course levels or delayed certificate delivery. These issues have been resolved for some learners after contacting support, while others report unresolved problems. If you consider enrolling, verify the advertised course level and certificate costs up front and keep a record of communications with support.
Examples from available reviews (Jun 2024 – Feb 2026).
Course content was irrelevant and presentation skills were poor.
“totally useless. horrible presentation skills.”
Plumbing course was well structured with clear, practical instructional content.
“thoroughly impressed with the quality and structure of the content.”
Organisation changed the course level and incorrectly assigned a fail grade.
“they told me they made a mistake and its a level 7 course”
Customer support was quick, friendly, and resolved the issue promptly.
“Quick response. Friendly and professional.”
Instructional and administrative service is mixed: some users praise clear teaching and quick resolution; a few report grading, level or delivery errors.
Value perceptions vary: some learners call courses practical and worthwhile, while several report misleading content or unexpected certificate costs.
Most reviewers describe an easy-to-use platform and clear, follow‑along modules enabling step‑by‑step study; a minority found explanations unclear or error-prone.
Course content is often described as well structured and practical with useful materials and exams; a smaller number note spelling, headline or content mismatches.
Many reviewers praise quick, friendly support when issues arise, but a subset report slow, unclear or incomplete certificate delivery and administrative confusion.
Overall impressions are predominantly positive, with many recommendations for practical learning; a small group reports unresolved administrative or content problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Quotes shortened · As of: February 2026
Ashton Marsh provided outstanding, efficient support resolving certificate issues.
“Excellent Customer Service from Ashton Marsh”
Course videos had no sound and customer service stopped responding.
“my emails get ignored.”
Company successfully encourages many people to participate in learning.
“encouraging lots of people to participate in learning”
Good lecturer made the material easy to learn.
“good lecturer, easy to learn”
Course had useful content but access entitlements were limited unexpectedly.
“was only allowed 1 more course included.”
Lifetime Membership offered exceptional value and practical ERP insights.
“I highly recommend opting for the Lifetime Membership.”
Reviewer said the course was great.
“It was great”
Course was very useful and taught a lot.
“It was very useful and I have learnt so much from this course.”
Login details didn't work and follow-up support stalled after acknowledgement.
“login details that don't work”
Payment taken but subscription not activated and support unresponsive.
“subscription was never activated.”
Course was easy to follow and flexible to complete at own pace.
“so easy to follow and flexible to do it at my own pace”
Course setup was easy and customer service consistently helpful.
“course setup easily to understand and customer service always helpful.”
Course was informative, well structured and easy to follow.
“highly informative and well structured”
Reviewer found the course handy and said 'ta'.
“Handy course, ta”
Human Resources course was well-structured and easy to understand.
“extremely well-structured and easy to understand.”
Support and clear teaching helped reviewer, who is dyslexic, pass Level 2 Maths.
“support and explanations made a big difference”
Ashton Marsh quickly and helpfully changed the reviewer's email address.
“Ashton was very helpful and amended it straightaway.”
Reviewer described the safeguarding course as a great experience.
“it was great experience”
Course was acceptable for low cost but content outdated and glitchy.
“was years our of date”
Website was excellent, easy to use, and encouraging.
“It's an excellent website.”
Reviewer found the course fantastic and very satisfactory.
“This was a fantastic course”
Course content was irrelevant and presentation skills were poor.
“totally useless. horrible presentation skills.”
Plumbing course was well structured with clear, practical instructional content.
“thoroughly impressed with the quality and structure of the content.”
Modules were easy to understand and manageable in small sessions.
“it was easy to understand the module”
Reviewer felt the course provided the needed improvement.
“This is the thing I needed to improve”
Platform was easy to use with clear slides and transcript support.
“Easy to use platform with clear concise slides for each module”
Course was easy to follow but contained many spelling and grammar errors.
“littered with spelling and grammar mistakes”
Platform was simple and staff responsive, but certificate cost was unclear.
“cost of the certificate was not made clear up front”
Course offered lots of information and the reviewer would recommend it.
“Great course. Loads of information.”
Organisation changed the course level and incorrectly assigned a fail grade.
“they told me they made a mistake and its a level 7 course”
Reviewer stated that the course was good.
“good course”
Initially certificate wasn't provided but later it was received and resolved.
“still didn’t get it horrible don’t enroll”
Customer support was quick, friendly, and resolved the issue promptly.
“Quick response. Friendly and professional.”
Canine first aid course was easy to set up and complete online.
“Easy to set up and complete the online canine first aid course”
Learning was easy and straightforward from the beginning.
“very easy straight forward learning”
Reviewer referenced the learning material.
“learning material”
Course taught everything needed to become a computer technician.
“learned everything i need to become a computer technician”
Course helped reviewer explore and test their English grammar knowledge.
“explore my knowledge in English grammar.”
Course was generally good but some explanations lacked clarity.
“weren't explained as well as they could've been.”
Reviewer liked the course and found it useful.
“It was useful”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
One Education is an online training provider offering short vocational and professional courses and digital certificates for learners seeking practical skills and CPD. It operates a web-based learning platform with modular lessons, video and written materials, and assessment elements intended for self-paced study. Prospective students commonly compare course content, certification and support when researching providers like One Education.