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We Collect & Analyse Reviews

Music Gurus
Experiences & Reviews

Music Gurus is an online music education platform offering video-based courses and learning resources across multiple instruments and contemporary genres. It provides structured tuition from professional musicians, course materials and practice tools that can be accessed on-demand. The site is used by students seeking self-paced instruction and instructors looking for technique-focused lessons.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 100%
Latest Review 18d
Overall Rating
4.9

Our Analysis

🎯

Service quality

Multiple reviewers describe fast, helpful staff support that resolved access and account issues promptly.

Share
10%
Strong
💰

Value for money

A few users explicitly call the service affordable and good value; this theme appears in relatively few reviews.

Share
5%
Mixed
⚡

User experience

Reviewers report an intuitive website and platform with useful tools; one reviewer suggested adding live face-to-face lessons.

Share
17%
Strong
🔧

Product quality

Many reviews praise course content and high-quality videos, citing specific teachers and clear, practical instruction.

Share
24%
Strong
📞

Communication

Users note prompt, friendly replies from staff; communications appear effective in resolving questions and issues.

Share
10%
Strong
⭐

Overall experience

Most reviewers report a positive overall experience, saying courses are enjoyable, reliable and recommendable.

Share
34%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

D
Donna Regan
trustpilot.com Sep 30, 2025

Great Customer Service

I’ve recently started Improvising Blues Piano by Tim Richardson. I had two recent questions regarding accessing materials and in b...

P
Philippe van negen
trustpilot.com Sep 30, 2025

Sarah was very helpful to get me started

Sarah was very helpf...

M
Molly Webb
trustpilot.com Sep 30, 2025

Excellent website

Excellent website with immediate and f...

R
Ray van de Vorst
trustpilot.com Sep 30, 2025

Been waiting ages for videos of Tim…

Been waiting ages for videos of Tim about his blues and jazz books, they're so immaculate. Now I can, whenever I want,...

P
Pedro Friedrich
trustpilot.com Sep 30, 2025

Exceptional Music Platform with Unmatched Support and Unique Courses

Recently, I had the opportunity to explore a music platform that positively surprised me in many aspects. The user experience was excellent: the inter...

L
Lieuwe Leeftink
trustpilot.com Sep 30, 2025

Songwriting in proces…

Great course very and I repeat very much informat...

S
S. V. Sørensen
trustpilot.com Sep 30, 2025

Blues the easy way

I find Tim's introduktion to the blues very, very helpful. It has alw...

B
Bjørn Rønneberg
trustpilot.com Sep 30, 2025

Great courses

Great courses! also: Quick and...

m
moe shannon
trustpilot.com Sep 30, 2025

They made good on their word.

I cancelled my membership, and they're st...

C
Christine Robins
trustpilot.com Sep 30, 2025

Great violin courses!

I've purchased all 3 of Chris Haigh's violin courses (Rock, Jazz, and Country styles). He's an excellent teacher. I love his approach. It's technique-...

F
Francine Joy
trustpilot.com Sep 30, 2025

I found this service affordable

I found this service affordable, easy to use and as advertised (I was taking a drumming course and was warned it was for inte...

D
David T
trustpilot.com Sep 30, 2025

Great quality videos and nice tools to…

Great quality videos and...

N
Nadeane Mannion
trustpilot.com Sep 30, 2025

I greatly appreciated Alfie Boe’s…

I greatly appreciated Alfie Boe’s course...

b
bruce treasure
trustpilot.com Sep 30, 2025

Good value!

A clear, good value co...

R
Raymond Lok
trustpilot.com Sep 30, 2025

Extra face to face online LIVE lesson should be considered

The preset lesson content is good but it would be great if the platform can also offer a teacher face to face LIVE lesson as an option apart from the...

M
Michael Stone
trustpilot.com Sep 30, 2025

I've invested in a few courses and they…

I've invested in a few courses and they are always top-notch. The Patty milner courses are terrific and so is the Kim Chandler singing course. The...

L
Louis Moorhouse
trustpilot.com Sep 30, 2025

Love it.

Some fantastic songwriting courses by some of the best teachers, and...

E
Emilie Bilokur
trustpilot.com Sep 30, 2025

Paddy Milner is fabulous

Paddy Milner is fabulous, this is a first-rate cour...

B
Bagdo
trustpilot.com Sep 30, 2025

I took a singing course with Kim…

I took a singing course with Kim Chandler and realised that Videos help a lo...

G
GW
trustpilot.com Sep 30, 2025

Love Kim Chandler's course!

...

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Conclusion

Reviewers consistently highlight responsive customer support and high production values in courses and videos. Many praise the platform’s ease of use and specific instructors (for example Tim Richardson, Chris Haigh, Paddy Milner and Kim Chandler). A small number of reviews mention billing or feature requests; when a billing issue occurred it was refunded as promised. For prospective students, the reviews indicate reliable support, strong course quality and generally positive learning experiences.