Reviewers consistently highlight responsive customer support and high production values in courses and videos. Many praise the platform’s ease of use and specific instructors (for example Tim Richardson, Chris Haigh, Paddy Milner and Kim Chandler). A small number of reviews mention billing or feature requests; when a billing issue occurred it was refunded as promised. For prospective students, the reviews indicate reliable support, strong course quality and generally positive learning experiences.
Examples from available reviews (Sep 2025 – Feb 2026).
Staff responded quickly to access questions and resolved issues.
“responded within a couple of hours to solve my issues.”
High-quality Tim videos and a top-notch course platform delighted reviewer.
“they're so immaculate.”
Reviewer requested optional live face-to-face online lessons as extras.
“offer a teacher face to face LIVE lesson as an option”
Membership cancellation initially led to charges but was later refunded.
“they're still charging me...but refunded as promised”
Multiple reviewers describe fast, helpful staff support that resolved access and account issues promptly.
A few users explicitly call the service affordable and good value; this theme appears in relatively few reviews.
Reviewers report an intuitive website and platform with useful tools; one reviewer suggested adding live face-to-face lessons.
Many reviews praise course content and high-quality videos, citing specific teachers and clear, practical instruction.
Users note prompt, friendly replies from staff; communications appear effective in resolving questions and issues.
Most reviewers report a positive overall experience, saying courses are enjoyable, reliable and recommendable.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Quotes shortened · As of: February 2026
One experience was positive but not conclusive so far.
“So far so good.”
An issue was rapidly solved by the provider.
“Problem rapidly solved.”
Staff responded quickly to access questions and resolved issues.
“responded within a couple of hours to solve my issues.”
Sarah provided helpful support to get the reviewer started.
“Sarah was very helpful to get me started”
Website is excellent with immediate, friendly service available.
“Excellent website with immediate and friendly service on everything I needed.”
High-quality Tim videos and a top-notch course platform delighted reviewer.
“they're so immaculate.”
Platform offered an excellent user experience and efficient customer support.
“The user experience was excellent:”
Course contained a very large amount of songwriting information.
“very indept course”
Tim's introduction to blues made understanding and playing much easier.
“Tim makes it easy:-)”
Courses are great with quick, good support and recommendation.
“Great courses!”
Membership cancellation initially led to charges but was later refunded.
“they're still charging me...but refunded as promised”
Chris Haigh's violin courses are technique-focused and well-paced.
“He's an excellent teacher.”
Service was affordable, easy to use, and suitable for home study.
“affordable, easy to use and as advertised”
Platform provided great quality videos and useful tools.
“Great quality videos and nice tools to work with.”
Alfie Boe's courses were well-crafted, engaging and inspiring.
“well-crafted, engaging and inspiring.”
Course was clear, good value, and contained many tips.
“A clear, good value course with lots of tips;”
Reviewer requested optional live face-to-face online lessons as extras.
“offer a teacher face to face LIVE lesson as an option”
Purchased courses were top-notch and provided extensive practical material.
“they way over deliver with a ton of material”
Fantastic songwriting courses from top teachers that are very affordable.
“very affordable too!”
Paddy Milner's course was first-rate and the reviewer was enthusiastic.
“Paddy Milner is fabulous”
Kim Chandler's singing course videos significantly helped understanding exercises.
“Videos help a lot to understand how to work with Funky n Fun exercises.”
Reviewer loves Kim Chandler's course.
“Love Kim Chandler's course!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Music Gurus is an online music education platform offering video-based courses and learning resources across multiple instruments and contemporary genres. It provides structured tuition from professional musicians, course materials and practice tools that can be accessed on-demand. The site is used by students seeking self-paced instruction and instructors looking for technique-focused lessons.