Many customers say digital tickets arrived quickly, worked properly, and made match entry easy. Several reviewers also praise the website and app for simple transfers. Others report late delivery, cancelled orders, and unexpected administration fees. A small group says they were seated far from the area they chose.
Examples from available reviews (Sep 2025 – Mar 2026).
Resale process was straightforward; tickets transferred and scanned easily.
“brilliant and exceptionally easy.”
Paid far more than face value and received poor seats instead.
“Paid £260 for two tickets to watch SA vs Wales this Saturday”
Order was cancelled after payment and customer finds the explanation unacceptable.
“the order was cancelled.”
Customer service responded promptly and provided necessary information.
“They responded promptly to an email I had”
Many reviews describe smooth purchases, with tickets arriving before the match or on match day. Several people say fulfilment was reliable and needed no follow-up. A recurring set of negative reviews mentions cancelled orders and incorrect seat allocations.
Many reviewers point to high ticket prices and added administration fees. A smaller number mention good prices on certain listings. Value complaints often focus on paying a premium but not getting the seat quality they expected.
Several customers describe easy resale, simple mobile transfers, and straightforward scanning at the gate. Many found the website and app easy to use. Some received tickets very close to kick-off, which led to rushed transfers.
Most buyers say the seats matched the listing and the stadium facilities were satisfactory. Multiple reviewers mention positives such as good seating and clean toilets. A few, however, report worse seats or locations far from the area they chose.
Many reviewers mention quick email replies and updates when delivery was delayed. Several describe agents keeping them informed during late ticket deliveries. Fewer reviews say information was limited and that match-day ticket emails caused stress.
Reviews show a clear split between smooth event attendance and a smaller number of serious failures. Positive feedback highlights easy digital delivery, correct seats, and helpful communication. Negative feedback focuses on cancellations, perceived scams, and frustration with fees.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Quotes shortened · As of: March 2026
Process was very easy; ticket transferred within 24 hours with no entry issues.
“it was transferred to me within 24hours.”
Paid far more than face value and received poor seats instead.
“Paid £260 for two tickets to watch SA vs Wales this Saturday”
Order was cancelled after payment and customer finds the explanation unacceptable.
“the order was cancelled.”
Seats given were nowhere near chosen location and extra charges felt like a scam.
“SCAM COMPANY !”
E-ticket worked easily on my phone, even for a technophobe.
“e ticket on my phone easy”
Fantastic seats and great service left me very happy.
“Absolutely fantastic seats, great service.”
Resale process was straightforward; tickets transferred and scanned easily.
“brilliant and exceptionally easy.”
Website was easy to use and tickets had a great price.
“Easy to use site, great price for ticket”
Customer service responded promptly and provided necessary information.
“They responded promptly to an email I had”
Well organised and provided accurate information.
“Well organized Accurate information”
Great experience though tickets arrived late; agents communicated promptly.
“have kept me informed about ongoing delays promptly”
Great stadium atmosphere and socialised with both Italian and Irish fans.
“Great atmosphere”
Tickets were timely, with good price and great seats.
“Timely, in price and Great seas!”
Tickets arrived four days before the game and matched the description.
“Tickets were sent through 4 days before the game”
Fantastic seats, but tickets only arrived the morning of the game.
“I didn’t receive my tickets until the morning of the game.”
Tickets arrived 36 hours before the match and seats were fine.
“We got the tickets 36 hours before the match”
Tickets arrived six days before; main complaint was high price and fees.
“The tickets are overpriced and come with a high administration fee.”
Service was genuinely reliable and worked like clockwork on first use.
“Genuinely reliable”
Good seats but tickets arrived on the app very late, causing rushed transfers.
“it took till close to match day to get the tickets on phone app”
Smooth, efficient transaction with tickets delivered days before and clear instructions.
“Smooth and efficient transaction.”
Tickets arrived four days before the match and matched the description.
“Tickets arrived 4 days before the match and were as described.”
Stadium was good and toilets were clean, with many attendees.
“toilets were clean”
Reassured throughout the process and everything was delivered as promised.
“I would not hesitate to use Liverugbytickets again.”
Tickets arrived on match day by email, causing stress due to late delivery.
“Little information from live tickets about how they would be delivered.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Live Rugby Tickets runs an online marketplace for rugby match tickets for domestic and international fixtures. Listings cover different stadium sections and price bands so buyers can compare options. The service sends e-tickets by email and through a mobile app, with payments handled via standard payment gateways. Customer support deals with order questions, delivery details, and seating information. The site usually includes event schedules and seating maps to help guide purchases.