Many reviewers mention fast digital delivery, clear updates, and smooth stadium entry. Several praised seat quality and quick help from support staff. A noticeable set of reviews describes invalid, duplicated, or blocked tickets that led to being turned away at the gate. Others point to high fees and restricted-view seats that, in their view, did not justify the price.
Examples from available reviews (Jan 2023 – Mar 2026).
Agent upgraded seats quickly after one ticket went blank.
“upgraded us to the Main Stand Lower”
Very smooth transaction with timely delivery and excellent communication.
“Delivered 2 days before the event as promised.”
Arrived without valid tickets and were denied entry, losing money.
“these tickets were a scam”
Paid inflated prices and received no refund after date change.
“We paid 3x more than regular price plus £200 service fee.”
Reviewers often describe smooth ordering, quick fixes when issues come up, and attentive staff. Several mention seat upgrades and fast replies from support. Few comments focus on poor service in the reviews provided.
Views on value are mixed, with some calling the service affordable and others saying prices were inflated. Several complaints cite restricted-view seats or large service fees that fell short of expectations. A few reviews also say they received no refund after a date change.
Many customers describe easy purchases, repeat bookings, and strong match-day atmospheres. Some who started out sceptical say the experience improved their view of resale tickets. When reviews turn negative, they most often point to ticket validity rather than the buying interface.
Many reviews report genuine digital tickets arriving ahead of time with seat details that match the listing. Another set describes counterfeit or already-used tickets, blocked barcodes, and duplicated resales that stopped entry. Together, these accounts point to uneven results on ticket validity.
Many reviewers highlight clear, on-time WhatsApp and email updates, including download instructions. A smaller but noticeable group mentions disorganisation, unprofessional agents, or too many messages that felt uncomfortable. Positive notes often mention specific staff and same-day or early delivery.
Experiences range from very happy match-goers to customers who missed games and lost money. Positive reviews focus on quick delivery, good seats, and helpful staff. Negative accounts mainly involve invalid tickets and refund or seating disputes that were not resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Agent upgraded seats quickly after one ticket went blank.
“upgraded us to the Main Stand Lower”
Initially worried, but had good seats and a good view.
“I had good seat space and had a good view of the match.”
Everything went fine; reviewer would recommend the seller.
“Every thing went fine. I will recommend seller.”
Tickets were expensive but they worked.
“Expensive but works.”
They sent numerous WhatsApp messages and made the reviewer uncomfortable.
“They harass you with whatapp”
Tickets arrived slightly late but support staff were helpful.
“support staff were very helpful and informative”
Excellent communication via WhatsApp ensured smooth entry and a great night.
“the communication was great”
Transparency and swift communication from the company.
“Transparency and swift communication”
Fantastic experience; Kelvin kept the reviewer well informed.
“Kelvin kept us well informed.”
Very good service; easy process from ordering to receiving tickets.
“everything was so easy from ordwring to getting my tickets”
Service was easy but tickets cost far more than recent prices.
“I paid the tickets a huge amount more than recent prices.”
Great tickets and attentive service; couldn't be better.
“Great tickets and great attention”
Very smooth transaction with timely delivery and excellent communication.
“Delivered 2 days before the event as promised.”
Mobile tickets arrived day before with clear download instructions.
“Mobile tickets received day before the Newcastle v Brentford match”
Support responded quickly; smooth order, on-time delivery, hassle-free entry.
“support team responded quickly and clearly”
Excellent seats and a smooth ticket transaction.
“Excellent seats.”
Digital tickets arrived day before and seats were fantastic.
“Digital tickets arrived the day before the match.”
Second purchase was easy, tickets arrived with no issues.
“This is the second time I have bought tickets”
Everything worked with fast, clear communication and timely tickets.
“Everything worked and there was fast and clear communcation.”
Service is reliable, affordable, and offers a simple booking process.
“it’s both reliable and affordable.”
Ordering was easy with fast, clear communication and updates.
“Great communication and fast updates with the tickets.”
Everything went smoothly with clear, timely updates.
“Everything went very smoothly, good clear updates too”
Great experience with a smooth ticket purchase process.
“Great experience and really smooth process getting the tickets”
Amazing experience; tickets were accurate and secured.
“Tickets were accurate and secured.”
Initially skeptical, ticket worked and entry was problem-free.
“my ticket wasn’t going to work, but it did!”
Attended Newcastle vs Arsenal; brilliant game and atmosphere.
“brilliant game and atmosphere”
Very easy purchase; reviewer will use the service again.
“Really easy and will do it again.”
Tickets were brilliant and easy to access.
“Brilliant and easy to access tickets”
Initially dubious about resale sites, this experience proved otherwise.
“dubious using re sell sites but this proved me wrong”
Tickets worked perfectly; reviewer was very happy.
“Worked a treat, very happy”
Great experience but wanted clearer seat location information when purchasing.
“it would be great to have more clear info about the tickets”
Had a trouble-free experience purchasing the tickets.
“trouble-free experience”
Tickets worked; delivery was 24 hours before the game.
“Tickets worked fine, came 24 hours before game, 100000% will be using again!”
Great communication from the company.
“Great communication”
Everything went very smoothly throughout the process.
“Everything went very smoothly”
The service was very efficient and straightforward.
“Very efficient”
Everything was easy with no trouble during the process.
“Everything was easy, I had no trouble throughout the process.”
Reviewer said 'It was mental!
“It was mental!”
Reviewer urged the company to do the job right.
“Just do the job right”
Ticket price for restricted view was not worth it.
“the price paid for the ticket for restricted views is not worth it.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Live Football Tickets is an online ticket reseller offering tickets for UK football matches, including Premier League and cup fixtures. It provides digital and mobile ticket delivery and transfers for single matches, group bookings, and hospitality packages. Tickets usually arrive by email or messaging apps, and customers can reach support by phone, email, and messaging platforms. Live Football Tickets takes major card payments and online payment processors and shows seat allocation details on each listing.