Reviews Analysed
21
We Collect & Analyse Reviews
LifePoints
Experiences & Reviews
LifePoints is an online market‑research panel that invites members to complete surveys in exchange for points. Members typically redeem points for gift vouchers or PayPal and access the service via web and mobile interfaces. The platform is used to collect consumer opinions for market research and offers points‑based rewards and occasional partial credit for screened‑out surveys. This description is factual context for consumers searching reviews of LifePoints.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
21d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Mixed reports: some users praise smooth redemptions and quick processes, while others report account suspensions, lost points and trust concerns.
Share
Mixed
11%
💰
Value for money
Some reviewers say payments and partial credits are fair and redeemable; others report low points for time spent or points being lost.
Share
Mixed
13%
⚡
User experience
Many find the site/app user‑friendly and surveys engaging; others describe frequent disqualifications, timeouts, long surveys and gaps in invites.
Share
Mixed
23%
🔧
Product quality
Survey content is described as interesting and straightforward by some; several users report long surveys, disqualifications or surveys filling after many answers.
Share
Mixed
16%
📞
Communication
Customer support is praised in numerous reviews for prompt, helpful replies, but some users report no response about suspensions or unresolved tickets.
Share
Mixed
11%
⭐
Overall experience
Overall impressions are divided: long‑term users report reliable payments and support, while many recent reports cite disqualifications, suspensions and delays.
Share
Mixed
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – September 2025).
I have actually done surveys with this…
"I have actually done surveys with this company for almost 7 years. I stopped for a short time and then went back. They pay pretty well because points..."
The Snorting Pug
Trustpilot
Sep 30, 2025
Featured for: Long‑term positive experience
Terrible company that love to waste your time
"Terrible experience with this company, my account was suspended and was given no real reason. I had to contact support after 2 weeks without a sin..."
Jack
Trustpilot
Sep 30, 2025
Featured for: Account suspended, points removed
Waste of time
"I spent more time answering the first few questions of a survey to then be told 'you are not the right fit for the survey' and get no points for my ti..."
RT
Trustpilot
Sep 30, 2025
Featured for: Time wasted by disqualifications
redemption process was quick
"redemption process was quick, easy and seamless; getting partia..."
William Coston
Trustpilot
Sep 30, 2025
Featured for: Fast, smooth redemption praised
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
B
Bing Tagapan
trustpilot.com
Sep 30, 2025
Out of 6 survey invites this morning
Out of 6 survey invites this morning, I only earned 2 points...
J
Jenna Joy
trustpilot.com
Sep 30, 2025
Life points has been very beneficial
Life points has been very beneficial, I had an issue a...
J
Jack
trustpilot.com
Sep 30, 2025
Terrible company that love to waste your time
Terrible experience with this company, my account was suspended and was given no real reason. I had to contact support after 2 weeks without a sin...
R
RT
trustpilot.com
Sep 30, 2025
Waste of time
I spent more time answering the first few questions of a survey to then be told 'you are not the right fit for the survey' and get no points for my ti...
L
Lori D
trustpilot.com
Sep 30, 2025
The first redemption of points was…
The first redemption of points was fine. It took several days, but the process was still smooth. Next time I go to redeem points, I will need...
W
William Coston
trustpilot.com
Sep 30, 2025
redemption process was quick
redemption process was quick, easy and seamless; getting partia...
s
syed ahmed
trustpilot.com
Sep 30, 2025
Review
It is a very good platform for survey. I like it ver...
m
mg
trustpilot.com
Sep 30, 2025
A total SCAM !!!
Lifepoints has become a total waste of time. You often get disqualified o...
M
MELISSA S
trustpilot.com
Sep 30, 2025
This app is so amazing!!
This app is so amazing!!! They have g...
S
Samuel Foyoh
trustpilot.com
Sep 30, 2025
Five star rating
The payment is genuine althou...
G
Goddess Pamm
trustpilot.com
Sep 30, 2025
It's good but receiving the reward is…
It's good but receiving the reward is so late. Hope...
R
Richard Butcher
trustpilot.com
Sep 30, 2025
Life Points more like no point
Had a slight problem with having my cash points being rewarded to my correct email address, but instead of them solving it they instead closed my acco...
s
sert
trustpilot.com
Sep 30, 2025
DONT WASTE YOUR TIME
An abouslte scam all the 5 star reviews are scam i downloaded the app and after the first day no surveys how are u this broke and desperate abouslote...
m
mrs cassidy
trustpilot.com
Sep 30, 2025
I was very pleased with the help I got…
I was very pleased with the help I got from...
P
Prabin pk
trustpilot.com
Sep 30, 2025
My title is about bring more surveys invites
I also had decent experience and I expect more number of survey to give my opinions . Although sometime when I try to click some survey they won't ope...
A
Ayansh Singh
trustpilot.com
Sep 30, 2025
Very help full
...
T
The Snorting Pug
trustpilot.com
Sep 30, 2025
I have actually done surveys with this…
I have actually done surveys with this company for almost 7 years. I stopped for a short time and then went back. They pay pretty well because points...
C
Cassia Pompeia
trustpilot.com
Sep 30, 2025
Lifepoints is bad
I have not received any survey for 4 days...
A
Aryan Upadhyay
trustpilot.com
Sep 30, 2025
That's good
...
A
Aastha
trustpilot.com
Sep 30, 2025
Lifepoint has been a great platform for…
Lifepoint has been a great platform for me to share my opinions and earn rewards. The surveys are simple and interesting, and whenever I faced an issu...
Conclusion
Reviews show a divided user base. Several customers praise LifePoints for straightforward surveys, quick redemptions and responsive support — for example, multiple reviewers report prompt help and smooth cash‑outs. At the same time many users report practical problems: frequent disqualifications after lengthy answers, delayed rewards, and a few cases of account suspension or lost points. If you try LifePoints, consider tracking survey times, check redemption options, and keep records of correspondence with support. These steps can help manage the risks reported by other users.