LifePoints
Experiences & Reviews
LifePoints is an online market‑research panel that invites members to complete surveys in exchange for points. Members typically redeem points for gift vouchers or PayPal and access the service via web and mobile interfaces. The platform is used to collect consumer opinions for market research and offers points‑based rewards and occasional partial credit for screened‑out surveys. This description is factual context for consumers searching reviews of LifePoints.
Overview & Key Metrics
Our Analysis
Service quality
Mixed reports: some users praise smooth redemptions and quick processes, while others report account suspensions, lost points and trust concerns.
Value for money
Some reviewers say payments and partial credits are fair and redeemable; others report low points for time spent or points being lost.
User experience
Many find the site/app user‑friendly and surveys engaging; others describe frequent disqualifications, timeouts, long surveys and gaps in invites.
Product quality
Survey content is described as interesting and straightforward by some; several users report long surveys, disqualifications or surveys filling after many answers.
Communication
Customer support is praised in numerous reviews for prompt, helpful replies, but some users report no response about suspensions or unresolved tickets.
Overall experience
Overall impressions are divided: long‑term users report reliable payments and support, while many recent reports cite disqualifications, suspensions and delays.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – September 2025).
I have actually done surveys with this…
"I have actually done surveys with this company for almost 7 years. I stopped for a short time and then went back. They pay pretty well because points..."
Terrible company that love to waste your time
"Terrible experience with this company, my account was suspended and was given no real reason. I had to contact support after 2 weeks without a sin..."
Waste of time
"I spent more time answering the first few questions of a survey to then be told 'you are not the right fit for the survey' and get no points for my ti..."
redemption process was quick
"redemption process was quick, easy and seamless; getting partia..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Out of 6 survey invites this morning
Out of 6 survey invites this morning, I only earned 2 points...
Life points has been very beneficial
Life points has been very beneficial, I had an issue a...
Terrible company that love to waste your time
Terrible experience with this company, my account was suspended and was given no real reason. I had to contact support after 2 weeks without a sin...
Waste of time
I spent more time answering the first few questions of a survey to then be told 'you are not the right fit for the survey' and get no points for my ti...
The first redemption of points was…
The first redemption of points was fine. It took several days, but the process was still smooth. Next time I go to redeem points, I will need...
redemption process was quick
redemption process was quick, easy and seamless; getting partia...
Review
It is a very good platform for survey. I like it ver...
A total SCAM !!!
Lifepoints has become a total waste of time. You often get disqualified o...
This app is so amazing!!
This app is so amazing!!! They have g...
Five star rating
The payment is genuine althou...
It's good but receiving the reward is…
It's good but receiving the reward is so late. Hope...
Life Points more like no point
Had a slight problem with having my cash points being rewarded to my correct email address, but instead of them solving it they instead closed my acco...
DONT WASTE YOUR TIME
An abouslte scam all the 5 star reviews are scam i downloaded the app and after the first day no surveys how are u this broke and desperate abouslote...
I was very pleased with the help I got…
I was very pleased with the help I got from...
My title is about bring more surveys invites
I also had decent experience and I expect more number of survey to give my opinions . Although sometime when I try to click some survey they won't ope...
Very help full
...
I have actually done surveys with this…
I have actually done surveys with this company for almost 7 years. I stopped for a short time and then went back. They pay pretty well because points...
Lifepoints is bad
I have not received any survey for 4 days...
That's good
...
Lifepoint has been a great platform for…
Lifepoint has been a great platform for me to share my opinions and earn rewards. The surveys are simple and interesting, and whenever I faced an issu...
Conclusion
Reviews show a divided user base. Several customers praise LifePoints for straightforward surveys, quick redemptions and responsive support — for example, multiple reviewers report prompt help and smooth cash‑outs. At the same time many users report practical problems: frequent disqualifications after lengthy answers, delayed rewards, and a few cases of account suspension or lost points. If you try LifePoints, consider tracking survey times, check redemption options, and keep records of correspondence with support. These steps can help manage the risks reported by other users.