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We Collect & Analyse Reviews

LifePoints
Experiences & Reviews

LifePoints is an online market‑research panel that invites members to complete surveys in exchange for points. Members typically redeem points for gift vouchers or PayPal and access the service via web and mobile interfaces. The platform is used to collect consumer opinions for market research and offers points‑based rewards and occasional partial credit for screened‑out surveys. This description is factual context for consumers searching reviews of LifePoints.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 62%
Latest Review 21d
Overall Rating
3.4

Our Analysis

🎯

Service quality

Mixed reports: some users praise smooth redemptions and quick processes, while others report account suspensions, lost points and trust concerns.

Share
11%
Mixed
💰

Value for money

Some reviewers say payments and partial credits are fair and redeemable; others report low points for time spent or points being lost.

Share
13%
Mixed

User experience

Many find the site/app user‑friendly and surveys engaging; others describe frequent disqualifications, timeouts, long surveys and gaps in invites.

Share
23%
Mixed
🔧

Product quality

Survey content is described as interesting and straightforward by some; several users report long surveys, disqualifications or surveys filling after many answers.

Share
16%
Mixed
📞

Communication

Customer support is praised in numerous reviews for prompt, helpful replies, but some users report no response about suspensions or unresolved tickets.

Share
11%
Mixed

Overall experience

Overall impressions are divided: long‑term users report reliable payments and support, while many recent reports cite disqualifications, suspensions and delays.

Share
26%
Mixed

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

B
Bing Tagapan
trustpilot.com Sep 30, 2025

Out of 6 survey invites this morning

Out of 6 survey invites this morning, I only earned 2 points...

J
Jenna Joy
trustpilot.com Sep 30, 2025

Life points has been very beneficial

Life points has been very beneficial, I had an issue a...

J
Jack
trustpilot.com Sep 30, 2025

Terrible company that love to waste your time

Terrible experience with this company, my account was suspended and was given no real reason. I had to contact support after 2 weeks without a sin...

R
RT
trustpilot.com Sep 30, 2025

Waste of time

I spent more time answering the first few questions of a survey to then be told 'you are not the right fit for the survey' and get no points for my ti...

L
Lori D
trustpilot.com Sep 30, 2025

The first redemption of points was…

The first redemption of points was fine. It took several days, but the process was still smooth. Next time I go to redeem points, I will need...

W
William Coston
trustpilot.com Sep 30, 2025

redemption process was quick

redemption process was quick, easy and seamless; getting partia...

s
syed ahmed
trustpilot.com Sep 30, 2025

Review

It is a very good platform for survey. I like it ver...

m
mg
trustpilot.com Sep 30, 2025

A total SCAM !!!

Lifepoints has become a total waste of time. You often get disqualified o...

M
MELISSA S
trustpilot.com Sep 30, 2025

This app is so amazing!!

This app is so amazing!!! They have g...

S
Samuel Foyoh
trustpilot.com Sep 30, 2025

Five star rating

The payment is genuine althou...

G
Goddess Pamm
trustpilot.com Sep 30, 2025

It's good but receiving the reward is…

It's good but receiving the reward is so late. Hope...

R
Richard Butcher
trustpilot.com Sep 30, 2025

Life Points more like no point

Had a slight problem with having my cash points being rewarded to my correct email address, but instead of them solving it they instead closed my acco...

s
sert
trustpilot.com Sep 30, 2025

DONT WASTE YOUR TIME

An abouslte scam all the 5 star reviews are scam i downloaded the app and after the first day no surveys how are u this broke and desperate abouslote...

m
mrs cassidy
trustpilot.com Sep 30, 2025

I was very pleased with the help I got…

I was very pleased with the help I got from...

P
Prabin pk
trustpilot.com Sep 30, 2025

My title is about bring more surveys invites

I also had decent experience and I expect more number of survey to give my opinions . Although sometime when I try to click some survey they won't ope...

A
Ayansh Singh
trustpilot.com Sep 30, 2025

Very help full

...

T
The Snorting Pug
trustpilot.com Sep 30, 2025

I have actually done surveys with this…

I have actually done surveys with this company for almost 7 years. I stopped for a short time and then went back. They pay pretty well because points...

C
Cassia Pompeia
trustpilot.com Sep 30, 2025

Lifepoints is bad

I have not received any survey for 4 days...

A
Aryan Upadhyay
trustpilot.com Sep 30, 2025

That's good

...

A
Aastha
trustpilot.com Sep 30, 2025

Lifepoint has been a great platform for…

Lifepoint has been a great platform for me to share my opinions and earn rewards. The surveys are simple and interesting, and whenever I faced an issu...

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Conclusion

Reviews show a divided user base. Several customers praise LifePoints for straightforward surveys, quick redemptions and responsive support — for example, multiple reviewers report prompt help and smooth cash‑outs. At the same time many users report practical problems: frequent disqualifications after lengthy answers, delayed rewards, and a few cases of account suspension or lost points. If you try LifePoints, consider tracking survey times, check redemption options, and keep records of correspondence with support. These steps can help manage the risks reported by other users.