Reviews of Form Genie display a clear split in user outcomes. Several reviewers report substantial losses — examples include claimed losses of around £2,200 and a reported £2,800 — and describe unresolved refund or support issues. Conversely, multiple long-term subscribers report steady wins, regular withdrawals and positive experiences with the ratings and bot. Before subscribing, consumers should test the service with small stakes, confirm bot compatibility with their exchange and document all communications about refunds or technical help. Check the provider’s stated refund policy and ask specific questions about settings, recovery methods and expected risk to align expectations with real-world results.
Examples from available reviews (Sep 2025 – Feb 2026).
Reviewer claims the company avoided communication and withheld refunds after payment.
“Steve who runs the company is a fraudster in my opinion and will take your money.”
Reviewer lost £2500 in a week and criticises poor support and dangerous software.
“This software is dangerous.”
Reviewer praises outstanding customer service and successful bot results.
“Outstanding customer service and extremely valuable information.”
Reviewer joined in January 2022 and reports withdrawing profits regularly.
“I have never looked back.”
Multiple reviewers report alleged poor post-sale support, unresolved refund requests and, in several cases, accusations of dishonest conduct by representatives.
Reviews are split: some describe substantial financial losses and misleading profit claims, while others report regular withdrawals and acceptable subscription value.
User experience varies: some long-term members report profitable, usable ratings and bot modes; others report rapid, repeated losses and frustration.
Some users praise clear ratings and an effective bot; others report poor algorithm performance, misleading statistics and counting anomalies.
Several reviews describe short or evasive replies, long periods of no contact and unresolved queries; a minority describe helpful, responsive support.
Overall impressions range widely but skew negative: multiple reports of large monetary losses and unresolved issues contrast with positive long-term accounts.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) · Quotes shortened · As of: February 2026
Reviewer finds FormGenie good value with reliable data and excellent support.
“reliable data service and excellent customer service.”
Reviewer considers the ratings accurate and service honest and dependable.
“first class customer support - with a trial available free.”
Reviewer has used FormGenie for at least five years and praises service.
“Have used Form Genie for al least 5 years now and would never consider cancelling.”
Reviewer reports being scammed of £2800 by Steven P Bottomley.
“Scammed £2800 by Mr. Steven P Bottomley”
Reviewer labels Steven P. Bottomley as thieves and scammers.
“Steven P. Bottomley - Thieves and scammers”
Reviewer claims the company avoided communication and withheld refunds after payment.
“Steve who runs the company is a fraudster in my opinion and will take your money.”
Reviewer initially praised but later reports consistent losses after four months.
“the system loses consistently - leave alone”
Reviewer lost £2500 in a week and criticises poor support and dangerous software.
“This software is dangerous.”
Reviewer praises the product and recommends specific rating strategies.
“An excellent product”
Reviewer joined in January 2022 and reports withdrawing profits regularly.
“I have never looked back.”
Reviewer warns the service's profit claims are misleading and drained accounts.
“It won’t , it just empties your Betfair account.”
Reviewer reports the bot wiped their account and advises not to waste money.
“Please don't waste your money”
Reviewer recommends the service for limited time users and praises clear ratings.
“The ratings are clear, precise and accurate”
Reviewer alleges misleading strike rates and incorrect winner counting.
“If you want loose money use Formgenie.”
Reviewer praises outstanding customer service and successful bot results.
“Outstanding customer service and extremely valuable information.”
Reviewer found ratings useful but bot incompatible in Denmark; customer service helpful.
“The customer service on the other hand, has, from my experience, been fantastic.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Form Genie is a subscription software service that provides algorithmic horse-racing form ratings and an automated betting ‘bot’ for exchange betting. It is typically used by bettors seeking data-driven ratings and automation rather than manual form study. Prospective customers commonly evaluate its subscription tiers, compatibility with betting exchanges, customer support and refund policies before buying.