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We Collect & Analyse Reviews

Form Genie
Experiences & Reviews

Form Genie is a subscription software service that provides algorithmic horse-racing form ratings and an automated betting ‘bot’ for exchange betting. It is typically used by bettors seeking data-driven ratings and automation rather than manual form study. Prospective customers commonly evaluate its subscription tiers, compatibility with betting exchanges, customer support and refund policies before buying.

Overview & Key Metrics

Reviews Analysed 13
Positive Sentiment 38%
Latest Review 18d
Overall Rating
2.5

Our Analysis

🎯

Service quality

Multiple reviewers report alleged poor post-sale support, unresolved refund requests and, in several cases, accusations of dishonest conduct by representatives.

Share
17%
Weak
💰

Value for money

Reviews are split: some describe substantial financial losses and misleading profit claims, while others report regular withdrawals and acceptable subscription value.

Share
19%
Mixed
⚡

User experience

User experience varies: some long-term members report profitable, usable ratings and bot modes; others report rapid, repeated losses and frustration.

Share
15%
Mixed
🔧

Product quality

Some users praise clear ratings and an effective bot; others report poor algorithm performance, misleading statistics and counting anomalies.

Share
20%
Mixed
📞

Communication

Several reviews describe short or evasive replies, long periods of no contact and unresolved queries; a minority describe helpful, responsive support.

Share
6%
Weak
⭐

Overall experience

Overall impressions range widely but skew negative: multiple reports of large monetary losses and unresolved issues contrast with positive long-term accounts.

Share
24%
Weak

View all 13 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 13 reviews

All Customer Reviews

Sources: Trustpilot (13) · Quotes shortened · As of: September 2025

L
Luca
trustpilot.com Sep 30, 2025

Scammed £2800 by Steven P Bottomely

Scammed £2800 by Mr...

L
Luca Laurienzo
trustpilot.com Sep 30, 2025

Steven Bottomley formgenie Thieves and Scammers

Steven P. Bottomley -...

I
Ian Lomax
trustpilot.com Sep 30, 2025

DO NOT JOIN!

Do not believe a word of it. I am taking them to the small claims court. Repeated attempts at dialogue about this product and replies including - sorr...

J
Joe Wood
trustpilot.com Sep 30, 2025

Leave Alone

Wrote a very positive write up for the first month I tried this system bu...

P
Paul Donnelly
trustpilot.com Sep 30, 2025

Lost me £2500 in less than a week!

WARNING!!! Use this software at your peril. I asked for a one day trial and had a few emails back and forth with Steve. His answer were pretty short a...

s
stewart wilkes
trustpilot.com Sep 30, 2025

Real Value

An excellent product My advice is simple.Use the super and power ratings.look for races that do not have the fav(10/30 or l...

B
Barry Lord
trustpilot.com Sep 30, 2025

Joined January 2022

Joined January 2022. I have never looked back. Last time I put money into my betting account was December 2021. I am now on yearly subscription of sil...

G
Grant
trustpilot.com Sep 30, 2025

Avoid

Avoid. They makes claims about how much each setting on their BOT will make. It won’t , it just empties your Betfair account. The Formgenie Bot profit...

A
Andy
trustpilot.com Sep 30, 2025

If I could give it less I would

If I could give it less I would, I tried the BOT for a month wiped account tried various suggested setting all useless the horse Hot Favs are useless,...

P
Paul Beattie
trustpilot.com Sep 30, 2025

Those on limited time frame....

I would recommend this service for those on a limited time frame, The ratings are clear, precise and accurate and may be used in different modes: Dutc...

A
Armando Almeida
trustpilot.com Sep 30, 2025

If you want loose money use Formgenie

If you want loose money use Formgenie. The strike rate they show counts for nothing because most winners are at evens or worst, an...

N
Nicholas Evans
trustpilot.com Sep 30, 2025

Brilliant!

Outstanding customer service and extremely valuable information. I use the...

H
Henrik
trustpilot.com Sep 30, 2025

Ok ratings

Have been a member for about a week, and have found a few ways to use the ratings. An issue, at least to me, is to find a way to use the ratings, when...

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Conclusion

Reviews of Form Genie display a clear split in user outcomes. Several reviewers report substantial losses — examples include claimed losses of around £2,200 and a reported £2,800 — and describe unresolved refund or support issues. Conversely, multiple long-term subscribers report steady wins, regular withdrawals and positive experiences with the ratings and bot. Before subscribing, consumers should test the service with small stakes, confirm bot compatibility with their exchange and document all communications about refunds or technical help. Check the provider’s stated refund policy and ask specific questions about settings, recovery methods and expected risk to align expectations with real-world results.