Reviews split between strong praise and severe complaints. Some customers commend the ratings, regular withdrawals, and quick support. Others report major account losses and allege fraud involving a named operator. The mix includes long-running positive experiences alongside sharp, recent accusations.
Examples from available reviews (Sep 2025 – Mar 2026).
Reviewer has used FormGenie for at least five years and praises service.
“Have used Form Genie for al least 5 years now and would never consider cancelling.”
Reviewer praises outstanding customer service and successful bot results.
“Outstanding customer service and extremely valuable information.”
Reviewer reports being scammed of £2800 by Steven P Bottomley.
“Scammed £2800 by Mr. Steven P Bottomley”
Reviewer lost £2500 in a week and criticises poor support and dangerous software.
“This software is dangerous.”
Several reviews describe fast, top-tier support and continued help with setup. Another group says the operator went quiet and refused refunds. The gap between praised responsiveness and claims of non-delivery stands out.
Many reviewers call the service good value and say they withdraw profits regularly. Others say the system drained their accounts and that profit claims are misleading. These opposing views create a clear split on value.
Long-term users report steady use and say they have stayed with the service for years. Other reviewers describe sudden large losses and label the software dangerous. Few comments focus on usability, and only one directly mentions it, praising the clarity of the ratings.
Some reviews praise accurate, precise ratings and recommend specific rating strategies. Many others say the bot keeps losing, miscounts winners, and wiped accounts. Feedback splits between endorsement of the ratings and serious complaints about automated execution.
Several reviewers mention excellent service and helpful replies. Others say the company avoided contact and accuse a named individual of fraud. The reviews include both quick support exchanges and direct claims of silence.
Overall, the reviews show a stark split between very satisfied users and severe allegations. The comments include both ongoing profitable use and repeated reports of large financial losses. This divide shapes the overall impression.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) · Quotes shortened · As of: March 2026
Reviewer finds FormGenie good value with reliable data and excellent support.
“reliable data service and excellent customer service.”
Reviewer considers the ratings accurate and service honest and dependable.
“first class customer support - with a trial available free.”
Reviewer has used FormGenie for at least five years and praises service.
“Have used Form Genie for al least 5 years now and would never consider cancelling.”
Reviewer reports being scammed of £2800 by Steven P Bottomley.
“Scammed £2800 by Mr. Steven P Bottomley”
Reviewer labels Steven P. Bottomley as thieves and scammers.
“Steven P. Bottomley - Thieves and scammers”
Reviewer claims the company avoided communication and withheld refunds after payment.
“Steve who runs the company is a fraudster in my opinion and will take your money.”
Reviewer initially praised but later reports consistent losses after four months.
“the system loses consistently - leave alone”
Reviewer lost £2500 in a week and criticises poor support and dangerous software.
“This software is dangerous.”
Reviewer praises the product and recommends specific rating strategies.
“An excellent product”
Reviewer joined in January 2022 and reports withdrawing profits regularly.
“I have never looked back.”
Reviewer warns the service's profit claims are misleading and drained accounts.
“It won’t , it just empties your Betfair account.”
Reviewer reports the bot wiped their account and advises not to waste money.
“Please don't waste your money”
Reviewer recommends the service for limited time users and praises clear ratings.
“The ratings are clear, precise and accurate”
Reviewer alleges misleading strike rates and incorrect winner counting.
“If you want loose money use Formgenie.”
Reviewer praises outstanding customer service and successful bot results.
“Outstanding customer service and extremely valuable information.”
Reviewer found ratings useful but bot incompatible in Denmark; customer service helpful.
“The customer service on the other hand, has, from my experience, been fantastic.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Form Genie provides software and data services that generate form analysis and ratings for sports markets. It sells subscriptions to its ratings and automation tools, with trial options available. Users get documentation and support channels for setup and troubleshooting. The tools typically link to exchange platforms and offer settings for automated execution.