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We Collect & Analyse Reviews

Even Greener
Experiences & Reviews

Even Greener is a UK-based retailer of eco-friendly garden equipment. It is commonly associated with products such as composters, water butts and garden recycling solutions. Consumers researching Even Greener often look for information about ordering, delivery and product reliability.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 76%
Latest Review 22d
Overall Rating
3.9

Our Analysis

🎯

Service quality

Customer service responses vary: several reviewers praise helpful, prompt staff and replacements, while others report unresolved issues and wrong orders.

Share
14%
Mixed
💰

Value for money

Few reviews mention price; those that do describe competitive pricing and good value for garden essentials like water butts.

Share
3%
Mixed
⚡

User experience

Ordering and delivery are often described as straightforward and fast; however a minority of customers report long delays or missing parts.

Share
23%
Strong
🔧

Product quality

Most reviewers describe products as well made and as advertised (composters, water butts); a minority reported damaged or incorrect parts on arrival.

Share
21%
Strong
📞

Communication

Communications are inconsistent: several customers report quick responses and part replacement, while others describe difficulty reaching the company and slow replies.

Share
11%
Mixed
⭐

Overall experience

Overall sentiment is mixed: many customers are satisfied with products and deliveries, but recurring service and fulfilment issues have left others dissatisfied.

Share
29%
Mixed

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

C
Cameroon
trustpilot.com Sep 30, 2025

Blooming awful service

Blooming awful service. 3 wrong orders delivered between 4th and 16 September 2...

C
Christopher Pullin
trustpilot.com Sep 30, 2025

Wonderful service

Wonderful service! I ordered a rain water butt and connector kit in the afternoon, and it all arrived the next morning, safe and...

M
Mr Harper
trustpilot.com Sep 30, 2025

Ordered water butt and delivered within…

Ordered water butt and delivered within 3 days, well within estimated timescales. Reported length of hose was too short and replacement issued an...

J
John
trustpilot.com Sep 30, 2025

The water tank was not supplied with correct fittings.

The water tank was not supplied with the correct fittings as per the listing on their website. I have tried twice to get them to sort it out and both...

S
Steve M
trustpilot.com Sep 30, 2025

Water butt delivery

Product was good, but had to wait over a month for it to be deliver...

C
Chris Burrows
trustpilot.com Sep 30, 2025

Slimline water butt

Ordered a water butt - which came promptly a few mornings later. It took about an hour in total for me to install it but now looks great. It was missi...

A
ANTHONY
trustpilot.com Sep 30, 2025

I wish that I would have read these reviews before placing an order.

I wish that I would have read these reviews before ordering with this company. My order was pretty straightforward consisting of two items,...

P
Pete
trustpilot.com Sep 30, 2025

General customer service is poor.

It is difficult to make contact with this company. Phone lines are often closed when they should be open during business hours and emails can go unans...

S
Steve Wallace
trustpilot.com Sep 30, 2025

good value & quick delivery

good experience all roun...

T
Timothy Rudge
trustpilot.com Sep 30, 2025

Our new compost bin was described…

Our new compost bin was described accurately...

S
SusieW
trustpilot.com Sep 30, 2025

Easy to order

Easy to order. Pro...

A
Alison Duncan
trustpilot.com Sep 30, 2025

Customer service team

Your customer service team responded very quic...

D
DC
trustpilot.com Sep 30, 2025

Fast delivery and reliable products

Good selection of reasonably priced wa...

R
Robert Mardell
trustpilot.com Sep 30, 2025

Missing water butt part

A missing item for the water...

M
Mary-Louise Harrison
trustpilot.com Sep 30, 2025

Damaged Goods

The composter is lovely (although it proved fairly difficult to assemble). The problem I had with my order, was with the sieve th...

T
TONY SHAW
trustpilot.com Sep 30, 2025

Great water butts

Great water butts. VG quality, orderi...

A
Alan Regan
trustpilot.com Sep 30, 2025

First choice for 100 litre water butt

Excellent product. Well moulded and includes all you need either to couple it to an...

m
margaret
trustpilot.com Sep 30, 2025

Delivered on time and very useful item…

Delivered on time and very useful item gif...

D
David Minihane
trustpilot.com Sep 30, 2025

All good with this

...

S
Shep
trustpilot.com Sep 30, 2025

Cannot fault

Quick, well packaged delivery and goods as des...

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Conclusion

Reviews indicate Even Greener sells generally well-made garden products with many customers praising straightforward ordering and prompt deliveries. Recurrent themes include quick resolution of missing parts for some buyers, but a number of reviewers report delivery mistakes, long delays or difficulties contacting customer service. If you prioritise fast, reliable fulfilment, check recent delivery times and confirm included fittings before purchase. For routine garden purchases (water butts, composters), reviews suggest good product quality, but be prepared to follow up with customer support if issues arise.