Even Greener
Experiences & Reviews
Even Greener is a UK-based retailer of eco-friendly garden equipment. It is commonly associated with products such as composters, water butts and garden recycling solutions. Consumers researching Even Greener often look for information about ordering, delivery and product reliability.
Overview & Key Metrics
Our Analysis
Service quality
Customer service responses vary: several reviewers praise helpful, prompt staff and replacements, while others report unresolved issues and wrong orders.
Value for money
Few reviews mention price; those that do describe competitive pricing and good value for garden essentials like water butts.
User experience
Ordering and delivery are often described as straightforward and fast; however a minority of customers report long delays or missing parts.
Product quality
Most reviewers describe products as well made and as advertised (composters, water butts); a minority reported damaged or incorrect parts on arrival.
Communication
Communications are inconsistent: several customers report quick responses and part replacement, while others describe difficulty reaching the company and slow replies.
Overall experience
Overall sentiment is mixed: many customers are satisfied with products and deliveries, but recurring service and fulfilment issues have left others dissatisfied.
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Data Collection
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Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
Wonderful service
"Wonderful service! I ordered a rain water butt and connector kit in the afternoon, and it all arrived the next morning, safe and..."
Ordered water butt and delivered within…
"Ordered water butt and delivered within 3 days, well within estimated timescales. Reported length of hose was too short and replacement issued an..."
Blooming awful service
"Blooming awful service. 3 wrong orders delivered between 4th and 16 September 2..."
The water tank was not supplied with correct fittings.
"The water tank was not supplied with the correct fittings as per the listing on their website. I have tried twice to get them to sort it out and both..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Blooming awful service
Blooming awful service. 3 wrong orders delivered between 4th and 16 September 2...
Wonderful service
Wonderful service! I ordered a rain water butt and connector kit in the afternoon, and it all arrived the next morning, safe and...
Ordered water butt and delivered within…
Ordered water butt and delivered within 3 days, well within estimated timescales. Reported length of hose was too short and replacement issued an...
The water tank was not supplied with correct fittings.
The water tank was not supplied with the correct fittings as per the listing on their website. I have tried twice to get them to sort it out and both...
Water butt delivery
Product was good, but had to wait over a month for it to be deliver...
Slimline water butt
Ordered a water butt - which came promptly a few mornings later. It took about an hour in total for me to install it but now looks great. It was missi...
I wish that I would have read these reviews before placing an order.
I wish that I would have read these reviews before ordering with this company. My order was pretty straightforward consisting of two items,...
General customer service is poor.
It is difficult to make contact with this company. Phone lines are often closed when they should be open during business hours and emails can go unans...
good value & quick delivery
good experience all roun...
Our new compost bin was described…
Our new compost bin was described accurately...
Easy to order
Easy to order. Pro...
Customer service team
Your customer service team responded very quic...
Fast delivery and reliable products
Good selection of reasonably priced wa...
Missing water butt part
A missing item for the water...
Damaged Goods
The composter is lovely (although it proved fairly difficult to assemble). The problem I had with my order, was with the sieve th...
Great water butts
Great water butts. VG quality, orderi...
First choice for 100 litre water butt
Excellent product. Well moulded and includes all you need either to couple it to an...
Delivered on time and very useful item…
Delivered on time and very useful item gif...
All good with this
...
Cannot fault
Quick, well packaged delivery and goods as des...
Conclusion
Reviews indicate Even Greener sells generally well-made garden products with many customers praising straightforward ordering and prompt deliveries. Recurrent themes include quick resolution of missing parts for some buyers, but a number of reviewers report delivery mistakes, long delays or difficulties contacting customer service. If you prioritise fast, reliable fulfilment, check recent delivery times and confirm included fittings before purchase. For routine garden purchases (water butts, composters), reviews suggest good product quality, but be prepared to follow up with customer support if issues arise.