Reviews indicate Even Greener sells generally well-made garden products with many customers praising straightforward ordering and prompt deliveries. Recurrent themes include quick resolution of missing parts for some buyers, but a number of reviewers report delivery mistakes, long delays or difficulties contacting customer service. If you prioritise fast, reliable fulfilment, check recent delivery times and confirm included fittings before purchase. For routine garden purchases (water butts, composters), reviews suggest good product quality, but be prepared to follow up with customer support if issues arise.
Examples from available reviews (Apr 2022 – Feb 2026).
Order arrived the next morning, ahead of the dispatch notification.
“arrived the next morning, safe and sound -- and ahead of the despatch notification!”
Water butt delivered within three days; replacement hose issued promptly.
“Ordered water butt and delivered within 3 days”
Multiple wrong orders delivered and not collected by the company.
“Blooming awful service.”
Incorrect fittings supplied and customer service provided no resolution.
“Great item but very poor customer service.”
Customer service responses vary: several reviewers praise helpful, prompt staff and replacements, while others report unresolved issues and wrong orders.
Few reviews mention price; those that do describe competitive pricing and good value for garden essentials like water butts.
Ordering and delivery are often described as straightforward and fast; however a minority of customers report long delays or missing parts.
Most reviewers describe products as well made and as advertised (composters, water butts); a minority reported damaged or incorrect parts on arrival.
Communications are inconsistent: several customers report quick responses and part replacement, while others describe difficulty reaching the company and slow replies.
Overall sentiment is mixed: many customers are satisfied with products and deliveries, but recurring service and fulfilment issues have left others dissatisfied.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Collected.reviews (1) · Quotes shortened · As of: February 2026
First-time purchase; Emily communicated well and resolved missing connectors.
“Great communications with Emily”
First-time purchase; Emily communicated well and resolved missing connectors.
“Great communications with Emily”
Reviewer reports great customer service from the company.
“Great customer service”
Reviewer reports great customer service from the company.
“Great customer service”
Helpful guidance from Emily made buying and connecting straightforward.
“Emily was more than helpful in answering my queries and explaining the options.”
Helpful guidance from Emily made buying and connecting straightforward.
“Emily was more than helpful in answering my queries and explaining the options.”
Missing part emailed and received the next day by courier.
“the missing part was received the next day by courier.”
Missing part emailed and received the next day by courier.
“the missing part was received the next day by courier.”
Incomplete first delivery; missing parts arrived the following day.
“the missing parts arrived the following day.”
Incomplete first delivery; missing parts arrived the following day.
“the missing parts arrived the following day.”
Warranty claim resolved quickly with replacement tank provided promptly.
“Was sorted out quickly and efficiently with the replacement tank arriving quickly.”
Warranty claim resolved quickly with replacement tank provided promptly.
“Was sorted out quickly and efficiently with the replacement tank arriving quickly.”
Team were helpful arranging return and issuing a refund.
“really helpful in getting it returned and giving me a refund.”
Team were helpful arranging return and issuing a refund.
“really helpful in getting it returned and giving me a refund.”
Product had multiple quality faults and customer service became unresponsive.
“Looks good but poor quality.”
Product had multiple quality faults and customer service became unresponsive.
“Looks good but poor quality.”
Prompt, helpful service; new tap sent and issue resolved.
“Prompt, helpful, efficient service”
Prompt, helpful service; new tap sent and issue resolved.
“Prompt, helpful, efficient service”
Multiple wrong orders delivered and not collected by the company.
“Blooming awful service.”
Order arrived the next morning, ahead of the dispatch notification.
“arrived the next morning, safe and sound -- and ahead of the despatch notification!”
Water butt delivered within three days; replacement hose issued promptly.
“Ordered water butt and delivered within 3 days”
Incorrect fittings supplied and customer service provided no resolution.
“Great item but very poor customer service.”
Product was good but delivery took over a month, disappointing.
“had to wait over a month for it to be delivered”
Water butt arrived promptly; missing taps were sent two days later.
“they sent out a pair of taps which were received two days later.”
Lengthy delivery and incorrect parts; reviewer bought water butt elsewhere.
“the required parts that I needed were incorrect.”
Difficult to contact the company and delivery never arrived despite dispatch.
“It is difficult to make contact with this company.”
Good overall experience and competitive pricing.
“good experience all round at a competitive price”
Compost bin accurately described and delivered promptly within days.
“delivered promptly within a day or two.”
Ordering was easy and the product matched its description.
“Easy to order. Product as described.”
Customer service responded quickly to a courier complaint.
“Your customer service team responded very quickly to a complaint regarding the local courier”
Reasonably priced selection with fast, efficient delivery.
“Good selection of reasonably priced water butts.”
Missing water butt part was delivered quickly.
“A missing item for the water butt was delivered quickly.”
Sieve arrived damaged and return attempt was problematic.
“It arrived damaged and un-useable.”
Great water butts with very good quality; ordering straightforward.
“VG quality, ordering and delivery very straightforward.”
Excellent, well-moulded product that includes the necessary connectors.
“Well moulded and includes all you need”
Delivered on time; gift was useful and well received.
“Delivered on time and very useful item”
Customer reports that everything was good with the purchase.
“All good with this”
Quick, well packaged delivery and goods as described.
“Cannot fault the service, many thanks.”
I recently purchased a composter from EvenGreener, and I must say that my overall experience was great. The website was easy to navigate, and the purchasing process was straightforward. Their commitment to sustainable living also greatly resonated with me.
The product itself arrived in great condition and has been working wonderfully so far. The quality of the composter is top-notch, and it's clear that it's made to last. In addition, I appreciate how user-friendly the composter is - even for someone like me who is not particularly handy.
Overall, EvenGreener exceeded my expectations as a company dedicated to promoting sustainability through high-quality products such as composters, water butts and recycling bins. I am pleased with my purchase from them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Even Greener is a UK-based retailer of eco-friendly garden equipment. It is commonly associated with products such as composters, water butts and garden recycling solutions. Consumers researching Even Greener often look for information about ordering, delivery and product reliability.