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We Collect & Analyse Reviews

Dr Felix
Experiences & Reviews

Dr Felix is presented as an online healthcare/medication service that facilitates ordering and home delivery of prescriptions and related treatments. Consumers commonly use the site to request repeat prescriptions or single treatments and interact with customer support for order issues. This summary is intended to help people researching Dr Felix reviews by highlighting user-reported strengths and weaknesses of ordering, delivery and communication.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Most reviewers report fast, punctual delivery and prompt order processing; a minority report delayed or missing deliveries and verification issues.

Share
40%
Strong
💰

Value for money

Very few reviews mention price; one customer reports a charge taken after cancelling an order, indicating an isolated billing or refund concern.

Share
2%
Weak
⚡

User experience

Several reviewers describe an easy, quick website and ordering flow; one reviewer reports signing up for a quote triggered persistent marketing emails.

Share
14%
Strong
🔧

Product quality

Product comments are rare; one reviewer attributes a full recovery to an herbal treatment obtained via the service, while others do not comment on efficacy.

Share
2%
Mixed
📞

Communication

Feedback on communication is mixed: some praise helpful customer-service interactions, while others report verification problems and unsolicited emails.

Share
9%
Mixed
⭐

Overall experience

Most reviewers express satisfaction with ordering and delivery speed; a smaller group report negative experiences relating to billing, verification or marketing contact.

Share
33%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

g
gloria scot
trustpilot.com Sep 30, 2025

I tried all possible means to get rid…

I tried all possible means to get rid of this virus no medical doctors was able to cure me, one faithful day when I was online luckily I found a tradi...

m
mark wilson
trustpilot.com Sep 30, 2025

If I could give less than q star I…

If I could give less than q star I would I have ordered twice 48 hrs delivery .1st 2as 2 weeks and I cancelled 2nd...

C
Christopher
trustpilot.com Sep 30, 2025

Delivered very Quickly

...

F
Flo
trustpilot.com Sep 30, 2025

Happy customer

The process in ordering what I need is simple, the time it takes for my order to be looked at,...

B
Blair Bayliss
trustpilot.com Sep 30, 2025

Good quick and efficient buying…

Good quick and efficient bu...

m
mark
trustpilot.com Sep 30, 2025

I made the mistake of being curious and…

I made the mistake of being curious and entering my informatio...

c
customer
trustpilot.com Sep 30, 2025

Easy to use website and excellent…

Easy to use website...

G
Graeme Mcnay
trustpilot.com Sep 30, 2025

Good service and fast delivery.

Good service an...

c
customer
trustpilot.com Sep 30, 2025

Perfect

Everything is perfect beginning from Customer Service to parce...

M
Mike Ager
trustpilot.com Sep 30, 2025

The customer service was excellent,as I…

The customer service was excellent,as I was a first time customer,I ma...

M
Mayela Zabala
trustpilot.com Sep 30, 2025

Excellent as always

Excellent as alwa...

H
Happy Customer
trustpilot.com Sep 30, 2025

Always a great and fast service.

Always a great a...

M
MJW
trustpilot.com Sep 30, 2025

Professional punctual service

...

D
DLEWSE1
trustpilot.com Sep 30, 2025

Fast service and delivery

Fast service and de...

c
carol boote
trustpilot.com Sep 30, 2025

Prompt service.

...

D
Dave
trustpilot.com Sep 30, 2025

Easy no hoops to jump through and fast…

Easy no hoops to jump through and fast delivery. Before I had to book an appointm...

B
Bonita p
trustpilot.com Sep 30, 2025

Fully satisfied alround

...

c
customer
trustpilot.com Sep 30, 2025

Took over a week to receive otherwise…

Took over a week to r...

L
Lindsay from Cornwall
trustpilot.com Sep 30, 2025

Very efficient.

...

c
customer
trustpilot.com Sep 30, 2025

Received quickly

...

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Conclusion

User feedback for Dr Felix is dominated by positive comments about fast delivery, simple ordering and responsive customer service. Recurrent issues include isolated delivery delays, order verification problems and a small number of complaints about unwanted marketing emails or billing. If you plan to use the service, check order confirmation and verification steps closely, and keep records of cancellations and payments. For prescription or treatment questions, contact customer support before ordering and monitor any marketing opt‑out options.