User feedback for Dr Felix is dominated by positive comments about fast delivery, simple ordering and responsive customer service. Recurrent issues include isolated delivery delays, order verification problems and a small number of complaints about unwanted marketing emails or billing. If you plan to use the service, check order confirmation and verification steps closely, and keep records of cancellations and payments. For prescription or treatment questions, contact customer support before ordering and monitor any marketing opt‑out options.
Examples from available reviews (Sep 2023 – Feb 2026).
Customer service and deliveries were reliable and timely.
“Everything is perfect”
Order was delayed twice and payment taken without fulfilment.
“Do NOT use this company .fuming”
Signing up for a quote led to daily unwanted emails.
“now I get emails daily and can't unsubscribe.”
I tried all possible means to get rid of this virus no medical doctors was able to cure me, one faithful day when I was online luckily I found a tradi...
“I tried all possible means to get rid of this virus no medical doctors was able to cure me, one faithful day when I was online luckily I found a tradi...”
Most reviewers report fast, punctual delivery and prompt order processing; a minority report delayed or missing deliveries and verification issues.
Very few reviews mention price; one customer reports a charge taken after cancelling an order, indicating an isolated billing or refund concern.
Several reviewers describe an easy, quick website and ordering flow; one reviewer reports signing up for a quote triggered persistent marketing emails.
Product comments are rare; one reviewer attributes a full recovery to an herbal treatment obtained via the service, while others do not comment on efficacy.
Feedback on communication is mixed: some praise helpful customer-service interactions, while others report verification problems and unsolicited emails.
Most reviewers express satisfaction with ordering and delivery speed; a smaller group report negative experiences relating to billing, verification or marketing contact.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Quotes shortened · As of: February 2026
Order was delayed twice and payment taken without fulfilment.
“Do NOT use this company .fuming”
Order was delivered very quickly.
“Delivered very Quickly”
Ordering is simple and orders are processed promptly.
“The process in ordering what I need is simple”
Buying experience was quick and efficient.
“Good quick and efficient buying experience. I recommend”
Signing up for a quote led to daily unwanted emails.
“now I get emails daily and can't unsubscribe.”
Website is easy to use and service was excellent.
“Easy to use website and excellent service”
Service is good and delivery is fast.
“Good service and fast delivery.”
Customer service and deliveries were reliable and timely.
“Everything is perfect”
Customer service promptly corrected my first-order error.
“The customer service was excellent”
Service was consistently excellent, easy and quick.
“Excellent as always, easy and quick”
Service was consistently great and fast.
“Always a great and fast service.”
Service was professional and punctual.
“Professional punctual service”
Service and delivery were fast; reviewer was pleased.
“Fast service and delivery. Very pleased”
The service was prompt and timely.
“Prompt service.”
Ordering is easy, delivery is fast, migraine tablets readily available.
“Easy no hoops to jump through and fast delivery.”
Reviewer is fully satisfied overall.
“Fully satisfied alround”
Delivery took over a week but otherwise the service was good.
“Took over a week to receive otherwise good.”
The service was very efficient throughout.
“Very efficient.”
Order was received quickly by the customer.
“Received quickly”
Customer missed delivery due to signature requirement and hasn't received order.
“Was not told I had to sign for order”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dr Felix is presented as an online healthcare/medication service that facilitates ordering and home delivery of prescriptions and related treatments. Consumers commonly use the site to request repeat prescriptions or single treatments and interact with customer support for order issues. This summary is intended to help people researching Dr Felix reviews by highlighting user-reported strengths and weaknesses of ordering, delivery and communication.