Most reviewers praise fast, on-time delivery, a smooth ordering process, and responsive customer support. Many say the website is easy to use and the overall purchase feels efficient. A smaller group reports major problems: late or unfilled orders, payments taken without fulfilment, missed deliveries linked to signature requirements, and unwanted daily emails. These complaints sit alongside many five-star reviews describing quick service.
Examples from available reviews (Sep 2023 – Mar 2026).
Service was consistently great and fast.
“Always a great and fast service.”
Ordering is simple and orders are processed promptly.
“The process in ordering what I need is simple”
Order was delayed twice and payment taken without fulfilment.
“Do NOT use this company .fuming”
Signing up for a quote led to daily unwanted emails.
“now I get emails daily and can't unsubscribe.”
Several reviews describe service as fast, on time, and professional. Some reviewers say customer support fixed order mistakes quickly. A minority mention delivery breakdowns, and one review says payment was taken without fulfilment.
Price and discounts come up rarely. Many high ratings focus on convenience and speed rather than cost. With so few direct mentions, it’s hard to draw firm conclusions about value for money.
Many reviewers describe a simple ordering flow and an easy-to-use website. A few report friction after ordering, including delayed fulfilment or missed deliveries that disrupted the process.
Only a small number of reviews mention medication quality. One reviewer said migraine tablets were easy to get. Most feedback focuses on ordering and delivery, not how the products performed.
Several reviewers praise helpful, responsive support and clear problem-solving. A small number report communication issues, including unwanted daily emails and no warning about signature-on-delivery requirements.
Most ratings sit at the high end, with repeated mentions of speed and efficiency. A separate set of low ratings describes serious operational failures, creating a sharp split between very satisfied customers and those who ran into major problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Quotes shortened · As of: March 2026
Order was delayed twice and payment taken without fulfilment.
“Do NOT use this company .fuming”
Order was delivered very quickly.
“Delivered very Quickly”
Ordering is simple and orders are processed promptly.
“The process in ordering what I need is simple”
Buying experience was quick and efficient.
“Good quick and efficient buying experience. I recommend”
Signing up for a quote led to daily unwanted emails.
“now I get emails daily and can't unsubscribe.”
Website is easy to use and service was excellent.
“Easy to use website and excellent service”
Service is good and delivery is fast.
“Good service and fast delivery.”
Customer service and deliveries were reliable and timely.
“Everything is perfect”
Customer service promptly corrected my first-order error.
“The customer service was excellent”
Service was consistently excellent, easy and quick.
“Excellent as always, easy and quick”
Service was consistently great and fast.
“Always a great and fast service.”
Service was professional and punctual.
“Professional punctual service”
Service and delivery were fast; reviewer was pleased.
“Fast service and delivery. Very pleased”
The service was prompt and timely.
“Prompt service.”
Ordering is easy, delivery is fast, migraine tablets readily available.
“Easy no hoops to jump through and fast delivery.”
Reviewer is fully satisfied overall.
“Fully satisfied alround”
Delivery took over a week but otherwise the service was good.
“Took over a week to receive otherwise good.”
The service was very efficient throughout.
“Very efficient.”
Order was received quickly by the customer.
“Received quickly”
Customer missed delivery due to signature requirement and hasn't received order.
“Was not told I had to sign for order”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dr Felix runs an online clinic and pharmacy for customers in the UK. It offers remote consultations and provides prescriptions after an online questionnaire and a clinician review. Customers can order prescription and over-the-counter medicines for home delivery and handle repeat prescriptions through an online account. The site also supports secure payments and keeps digital records of patient orders.