Many reviewers praise fast, professional consultations and quick prescription delivery. Several say the products work well and the clinical staff are caring. A separate group describes missed tests, a misdiagnosis, and no follow-up. Others question high fees or pricing that varies for the same service.
Examples from available reviews (Nov 2021 – Feb 2026).
Clinic misdiagnosed patient and failed to provide many paid tests.
“received less than half of the blood tests I paid for!”
Clinic failed to provide follow-up or appropriate antibiotic after test results.
“I was told the doctor has called me but I haven’t picked up!?”
Clinic charges very high fees and offers no child discount.
“£240 for 10 minutes ! !”
Competent doctors provided fast, adequate treatment and guidance in emergencies.
“COMPETENT AND CAREFUL DOCTORS”
Reviewers often describe clinicians as skilled, caring, and professional. Many mention quick appointments, smooth in-clinic processes, and efficient deliveries.
Several reviewers point to high fees and prices that vary for the same service. A small cluster specifically notes no child discounts and unexpected price differences at reception.
Users describe the online questionnaire as straightforward and the ordering process as secure. Delivery is usually fast, though a few mention parcels arriving late or being left unattended.
Some reviewers say the products are effective and the devices work well. Others report clinical issues, including incomplete testing and one reported misdiagnosis.
Multiple reviewers say follow-up did not happen and promised callbacks never came. A few also report not receiving prescribed medication and rude interactions at reception.
Feedback splits between strong day-to-day service and specific breakdowns. Many describe reliable care and delivery, while a notable group reports clinical or administrative problems that affected outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Clinic misdiagnosed patient and failed to provide many paid tests.
“received less than half of the blood tests I paid for!”
Competent doctors provided fast, adequate treatment and guidance in emergencies.
“COMPETENT AND CAREFUL DOCTORS”
Reviewer praises doctors and reception for caring service and strong recommendation.
“The best private clinic in London!”
Clinic charges very high fees and offers no child discount.
“£240 for 10 minutes ! !”
Dr Akan provided same-day appointment, thorough examination, and caring service.
“Dr Akan is brilliant, very kind, polite and caring.”
Clinic failed to provide follow-up or appropriate antibiotic after test results.
“I was told the doctor has called me but I haven’t picked up!?”
Patient did not receive requested antibiotics and encountered rude reception staff.
“she never gave me antibiotics.”
Reviewer found services to be average.
“Average services”
Reviewer experienced excellent service from a kind, professional team.
“Excellent service! Very kind and professional team!”
Clinic did not respond to form enquiry within promised 24 hours.
“no answer yet!”
Clinic charges inconsistent prices for the same service depending on receptionist.
“First I’ve been told £160, on place I paid £200, next time £190”
Delivery service was quick and efficient.
“delivery was quick and efficient.”
Product pen worked well and reviewer wants to order another.
“the pen work amazing”
Ordering process was very easy and felt super safe.
“Very easy and super safe highly recommend”
Entire process from medication review to delivery was excellent.
“Cannot fault the whole experience”
Paid for next-day delivery but parcel arrived a day later and left unattended.
“The parcel did not arrive until the day after.”
Easy questionnaire, competitive pricing, and fast delivery.
“Easy questionnaire to fill in, very competitively priced and fast delivery”
Reviewer experienced excellent, quick service and would return.
“Excellent,quick service would definitely use again”
Reviewer ordered cream through questions and received quick delivery.
“delivery also quick”
Service was quick, easy and efficient.
“Quick, easy and efficient”
I was thinking of going to a doctor and getting a prescription, but then I thought that if I did go to a doctor, would they be able to get me the regulator from the UK? So I started looking online for weight loss products. It was no surprise to me when I found Doctor -4-U. I am delighted with the quality of the product and service provided. I ordered Orlistat (Xenical, Alli) weight loss drug. Delivery was quick and meet the required standard.
I started taking it when I weighed 103kg (20lbs). Now my weight is reduced to 73kg (161lbs). I hope this will continue. I want to achieve 60kg before December.
I honestly recommend this product.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Doctor-4-U is a private medical clinic in the UK. It offers in-person and remote appointments with registered clinicians. Services include diagnostic tests, prescriptions, and home delivery of medicines. Patients use an online booking and questionnaire system to share information. Clinicians operate in a private practice setting and work with pharmacies to dispense medications.