Reviewers generally report a straightforward online process, clear guidance and helpful staff, with many praising timely updates and affordability. Several reviews highlight secure payments and step‑by‑step explanations that reduce stress during divorce proceedings. However, a small number of reviews record document errors, missed attachments or communication delays; these reports suggest checking documents carefully and confirming key emails. Consumers seeking more personalised legal advice should consider combining an online service with independent legal consultation where needed.
Examples from available reviews (Oct 2022 – Feb 2026).
The website was easy to use and the service affordable.
“The website is easy to navigate”
Lawyer made errors, failed to apologise, leaving a terrible experience.
“got our address wrong, forgot to attach the document”
Service was informative but felt transactional and lacked human touch.
“it felt like I was one of many, a transactional process at best.”
Stress-free process with clear, timely communication and empathetic staff.
“Communication was on point.”
Most reviewers describe efficient, professional handling and helpful staff; a minority felt the process was transactional and lacking a personal touch.
Several reviewers explicitly note reasonable or affordable fees; one reviewer recommended paying more for a traditional solicitor instead.
Users report the website and forms are straightforward with clear step‑by‑step guidance and an easy online process.
A small number of reviews report document errors, missing attachments or delays; other reviewers report secure payments and correct paperwork.
Many customers praise clear, timely updates and helpful staff; a few reviews mention missed emails or delays in replies.
Most reviewers describe a smooth, stress‑reducing process and recommend the service; a small minority recount poor outcomes and mistakes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently used Divorce Online for my divorce proceedings and I must say that it was a great experience. The website is easy to navigate and the process of filling out the necessary forms is straightforward. The customer service team at Divorce Online were also very helpful whenever I had any questions or concerns.
One thing that impressed me about this service was how affordable it was compared to other options on the market. They also offer a money-back guarantee if your application isn't accepted by the court.
Overall, if you are looking for a quick, hassle-free, and affordable way to file for divorce in the UK, I would definitely recommend using Divorce Online.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Divorce Online is a UK-based online legal service that helps people complete and file divorce paperwork through a web platform. The offering focuses on guided form completion and administrative submission rather than full legal representation, with customer support available to assist users through the process.