Customers point to clear, timely communication and an easy online portal that lowers stress. Many describe quick, efficient handling and simple fixed-fee pricing. A small number mention document mistakes or slow finalisation. A few say the process felt more transactional than personal.
Examples from available reviews (Oct 2022 – Mar 2026).
Professional service that kept us informed and reduced stress.
“They kept us informed every step of the way.”
Simple, efficient fixed-price service with helpful staff and successful outcome.
“Such a great service and a good fixed price.”
Straightforward, stress-free process with an easy-to-use portal.
“the portal you get is really easy to use”
Lawyer made errors, failed to apologise, leaving a terrible experience.
“got our address wrong, forgot to attach the document”
Reviewers describe the service as quick and efficient. Staff often handled tasks directly, cleared up questions fast, and provided refunds when needed. Mentions of mistakes or long timelines come up only rarely.
Customers repeatedly highlight fixed-fee pricing and lower costs than high-street alternatives. Reviews mention a clear, reasonably priced scope for divorce petitions and consent orders. Cost complaints do not appear widely.
Users praise the online portal and the ease of completing everything without in-person appointments. Many mention step-by-step guidance that eased stress. A small number note a transactional feel or finalisation delays lasting months.
Most reviewers say the documents were professionally drafted and ready for court. One review describes specific issues, including an incorrect address and a missing attachment. These problems are uncommon, but that reviewer describes them as serious.
Customers often mention fast updates, clear explanations, and staff who answered questions by email or phone. Several describe the team as supportive and empathetic. One review says the contact felt impersonal.
Feedback is mostly positive, with many five-star ratings and recommendations. Reviewers focus on simplicity, speed, and helpful staff. Negative comments are uncommon and centre on document errors, impersonal contact, or occasional delays.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently used Divorce Online for my divorce proceedings and I must say that it was a great experience. The website is easy to navigate and the process of filling out the necessary forms is straightforward. The customer service team at Divorce Online were also very helpful whenever I had any questions or concerns.
One thing that impressed me about this service was how affordable it was compared to other options on the market. They also offer a money-back guarantee if your application isn't accepted by the court.
Overall, if you are looking for a quick, hassle-free, and affordable way to file for divorce in the UK, I would definitely recommend using Divorce Online.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Divorce Online offers online divorce and consent order services in the UK. The company prepares and files divorce petitions and related financial order paperwork. Clients use a secure portal to upload documents and pay online. Legal professionals draft and check court forms and guide clients through the court process. The business sells fixed-fee packages and supports customers by email and phone.