Reviews Analysed
3
We Collect & Analyse Reviews
CPD Online College
Experiences & Reviews
CPD Online College is an online provider of continuing professional development (CPD) courses and short e‑learning modules aimed at working professionals. The platform emphasises self‑paced, short-format training that can be completed remotely and typically provides digital completion certificates. People searching reviews often look for information on course convenience, certificate validity and customer support.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
21d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Learners describe straightforward registration and available tutors; one report of a certificate delay was resolved the same day after contact.
Share
Strong
9%
💰
Value for money
Some reviewers cite reasonable cost and easy access; another questions the value because certificates show a two‑year expiry.
Share
Mixed
18%
⚡
User experience
Courses are described as short, convenient and easy to complete, making them suitable for busy professionals seeking quick CPD.
Share
Strong
18%
🔧
Product quality
Limited evidence on content quality: one reviewer called the course content 'fine' and easy to follow; otherwise brief comments only.
Share
Strong
9%
📞
Communication
Reports note responsive staff and apologetic handling of issues, while another user felt certificate expiry details were unclear or misleading.
Share
Mixed
18%
⭐
Overall experience
Overall impressions are split: convenience and support praised by some, but certificate expiry and trust concerns put others off.
Share
Mixed
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (November 2021 – September 2025).
Food hygiene course
"I recently completed the online food hygiene at CPD Online College. As a professional chef and a mother, I really desire to learn more and in detail how well I can maintain hygiene in matters of food. The local colleges did not offer the course and I had no choice but to register for an online program. After a while I bumped into this college and I was excited about the programs. The cost, the ease of registration and it was good to start learning. The whole process was easy, enjoyable and the tutors were available to answer all the questions. After a successful completion, I thought I would get my certificate the following as they have stated on their website. I waited for the email, and the second day passed with nothing. On the third day, I contacted the college seeking an explanation on the delay. The lady on the phone was very apologetic that the delay had been caused by system failures but they worked hard to award us our certificates and the same evening, it was in my email."
Ayla Briar
Collected.reviews
Nov 25, 2021
Featured for: Detailed example of tutor support
Be aware - 2 year expiry date on Certificates
"Content was fine, course was easy to follow and complete however be aware your certificate will show that it expires in 2 years, irrespective of the i..."
Amanda
Trustpilot
Sep 30, 2025
Featured for: Highlights certificate expiry and mistrust
Really convenient short courses
"Really convenie..."
Bryony Leek
Trustpilot
Sep 30, 2025
Featured for: Concise positive note on convenience
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Amanda
trustpilot.com
Sep 30, 2025
Be aware - 2 year expiry date on Certificates
Content was fine, course was easy to follow and complete however be aware your certificate will show that it expires in 2 years, irrespective of the i...
B
Bryony Leek
trustpilot.com
Sep 30, 2025
Really convenient short courses
Really convenie...
A
Ayla Briar
Collected.reviews
Nov 25, 2021
Food hygiene course
I recently completed the online food hygiene at CPD Online College. As a professional chef and a mother, I really desire to learn more and in detail how well I can maintain hygiene in matters of food. The local colleges did not offer the course and I had no choice but to register for an online program. After a while I bumped into this college and I was excited about the programs. The cost, the ease of registration and it was good to start learning. The whole process was easy, enjoyable and the tutors were available to answer all the questions. After a successful completion, I thought I would get my certificate the following as they have stated on their website. I waited for the email, and the second day passed with nothing. On the third day, I contacted the college seeking an explanation on the delay. The lady on the phone was very apologetic that the delay had been caused by system failures but they worked hard to award us our certificates and the same evening, it was in my email.
Conclusion
Reviews show that CPD Online College offers a convenient, short‑course format that many learners find easy to complete and register for. Several reviewers praise tutor responsiveness and one account describes a certificate delay that was corrected the same day. However, a reviewer flagged that certificates display a two‑year expiry which may differ from some industry renewal norms and influenced their trust. Prospective students should confirm certificate validity and renewal terms before enrolment and contact support promptly if certificate issuance is delayed.